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Customer Service 101

3,685

1.5 CEUs

15h

Our comprehensive list of online business courses covers everything from customer relationship management to writing effective and persuasive marketing materials. We have over 100 online business courses. Learn how to become a consultant, setup a home business, negotiate a better salary, retain existing customers, run and effective helpdesk, maintain positive public relations, manage your projects and budgets, and even mediate disputes! We have it all. Enroll today get a leg-up on your career and stay current with your industry. Our affordable business classes allow you to learn the skills you need to be competitive and innovative in this ever-changing economy—all from the comfort of your home.

Popular Business Classes

5 hours 0.5 CEUs
Business Professionalism

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Business Management

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Business Ethics

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Event Planning 101

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Customer Service 101

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Business Courses

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Areas of Study

9 hours 0.9 CEUs
ABCs of Technical Writing

$75.00
32 hours 3.2 CEUs
Accounting & Bookkeeping 101 for Everyone

$90.00
7 hours 0.7 CEUs
Accounts Payable Management

$75.00
5 hours 0.5 CEUs
Accounts Receivable Management

$75.00
8 hours 0.8 CEUs
Administrative Assistant 101

$75.00
12 hours 1.2 CEUs
Advertising, Marketing and Sales Writing

$90.00
5 hours 0.5 CEUs
Anger Management 101

$75.00
11 hours 1.1 CEUs
Assertiveness Training

$75.00
5 hours 0.5 CEUs
Basic Research Skills

$75.00
54 hours 5.4 CEUs
Become a Life Coach - Course Bundle

$145.00
11 hours 1.1 CEUs
Business Administration 101

$95.00
12 hours 1.2 CEUs
Business Analysis

$95.00
6 hours 0.6 CEUs
Business Branding 101

$75.00
5 hours 0.5 CEUs
Business Budgeting 101: How to Plan, Save, and Manage

$75.00
11 hours 1.1 CEUs
Business Consulting 101

$95.00
7 hours 0.7 CEUs
Business Credit 101

$75.00
11 hours 1.1 CEUs
Business Ethics

$75.00
5 hours 0.5 CEUs
Business Etiquette

$75.00
9 hours 0.9 CEUs
Business Management

$110.00
5 hours 0.5 CEUs
Business Professionalism

$75.00
19 hours 1.9 CEUs
Business Writing

$95.00
6 hours 0.6 CEUs
Call Center Customer Service

$75.00
6 hours 0.6 CEUs
Call Center Management

$75.00
14 hours 1.4 CEUs
Career Coaching

$75.00
7 hours 0.7 CEUs
Collaboration Skills

$75.00
5 hours 0.5 CEUs
Communication with Diplomacy and Tact

$75.00
11 hours 1.1 CEUs
Concierge 101: How to Run a Personal Service Business

$75.00
6 hours 0.6 CEUs
Confidence Building

$75.00
7 hours 0.7 CEUs
Conflict Resolution 101

$75.00
5 hours 0.5 CEUs
Constructive Feedback and Criticism

$75.00
10 hours 1.0 CEUs
Contract Law 101 - An Introduction

$75.00
7 hours 0.7 CEUs
Creating an Effective Sales Team

$75.00
8 hours 0.8 CEUs
Crisis Management 101

$80.00
7 hours 0.7 CEUs
Cross-Cultural Communication

$75.00
9 hours 0.9 CEUs
Customer Relationship Management

$75.00
15 hours 1.5 CEUs
Customer Service 101

$75.00
7 hours 0.7 CEUs
Dealing With Difficult People

$75.00
8 hours 0.8 CEUs
Decision Making Skills

$75.00
6 hours 0.6 CEUs
Delegation Skills

$75.00
17 hours 1.7 CEUs
Economics 101

$95.00
15 hours 1.5 CEUs
Economics 201

$95.00
32 hours 3.2 CEUs
Economics: Complete Edition

$150.00
7 hours 0.7 CEUs
Effective Communication 101

$75.00
7 hours 0.7 CEUs
Employment Law Fundamentals

$80.00
7 hours 0.7 CEUs
Estate Planning

$75.00
48 hours 4.8 CEUs
Event Management Course Bundle

$145.00
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Event Planning 101

$95.00
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Excel 2016

$75.00
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Freelance Writing 101

$90.00
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Fundraising 101

$75.00
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General Secretary 101

$75.00
4 hours 0.4 CEUs
Google+ for Business

$75.00
5 hours 0.5 CEUs
Home Business

$75.00
4 hours 0.4 CEUs
How to Improve Your Concentration

$75.00
10 hours 1.0 CEUs
How to Start a Craft Business

$75.00
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How to Write a Business Plan

$75.00
15 hours 1.5 CEUs
How to Write a Grant Proposal

$75.00
10 hours 1.0 CEUs
How to Write Case Studies

$95.00
10 hours 1.0 CEUs
How to Write Effective Policies and Procedures

$75.00
3 hours 0.3 CEUs
HR Compensation and Benefits

$75.00
8 hours 0.8 CEUs
Human Resources Management 101

$75.00
29 hours 2.9 CEUs
Human Resources Productivity Course Bundle

$120.00
5 hours 0.5 CEUs
Internet Marketing Basics

$75.00
6 hours 0.6 CEUs
Interview Skills

$75.00
9 hours 0.9 CEUs
Introduction to Six Sigma

$95.00
4 hours 0.4 CEUs
Investing 101: Stocks, Bonds, and Mutual Funds

$75.00
8 hours 0.8 CEUs
Investing 201: Intro to Commodity, Options, and Futures Markets

$75.00
6 hours 0.6 CEUs
Job Performance Appraisals - A How To Guide

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5 hours 0.5 CEUs
Kaizen 101 - An Introduction

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Legal Terminology 101

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