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Listening Skills 101


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Course Description

Did you know that there is a difference between hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listening skills are not something we are born with. Nor are we taught it in school. They are habits that we create, starting in our childhood, that are carried with us throughout our adulthood. Your listening skill habits can impact every area of your life, including your personal relationships and your career. Being a good listener can earn you respect, appreciation and help you build stronger relationships in your social and business dealings.

This course explains the ins and outs of what good listening skills consist of, why they are important and how you can improve them. The course helps you determine what type of listener you are, provides basic skills of listening, barriers to listening, listening habits, body language, and activities to improve listening habits. You will learn the importance of physical attributes, active listening, attitude, perception, bias, language barriers, key gestures, and even how to take good notes.

If you have a child or work around children, this course also explains how you can use this information with helping to teach good listening habits to children. By the time you complete this course, whether taking it for personal or professional reasons, you will be know the direction you need to follow to improve your listening habits.
  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 
 

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Course Lessons

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Lesson 1: Listening Skills 101

In this lesson, you will be introduced to what listening skills are and why they are so important in your life. 11 Total Points
  • Lesson 1 Video
  • Complete Assignment: An Introduction
  • Complete: Lesson 1 Exam

Lesson 2: What Kind of Listener Are You?

This lesson focuses on determining what type of listener you currently are and what your childhood listening experiences were. 12 Total Points
  • Lesson 2 Video
  • Review 2 Articles: Are you a good listener quiz? ; Attention Span article
  • Complete: Lesson 2 Assignment: What Kind of Listener Are You?
  • Complete: Lesson 2 Exam

Lesson 3: How to Listen Well

In this lesson, you will be introduced to what it means to listen well, including discussing the physical attributes, as well as active listening. 15 Total Points
  • Lesson 3 Video
  • Review 3 Articles: Listening with Your Body ; Social Anxiety Disorder; Responsive Behavior
  • Complete: Lesson 3 Assignment
  • Complete: Lesson 3 Exam

Lesson 4: Three Basic Listening Models

With this lesson, we will focus on three of the main basic listening models, including competitive, attentive, and reflective. 15 Total Points
  • Lesson 4 Video
  • Review 2 Videos: Active Listening Lecture ; Active Listening 2
  • Complete: Lesson 4 Assignment
  • Complete: Lesson 4 Exam

Lesson 5: The Three Basic Skills of Listening

In Lesson Five, we will take a look at the three basic skills of listening, including attitude, attention, and adjustment. 14 Total Points
  • Lesson 5 Video
  • Review 2 Articles: Information about Attention Deficit Disorder; Active Listening
  • Complete: Lesson 5 Assignment
  • Complete: Lesson 5 Exam

Lesson 6: Barriers to Listening

In this lesson, we will take a more in-depth look at some of the most common barriers to listening. 10 Total Points
  • Lesson 6 Video
  • Review 3 Articles: Writing Effective Emails ; Article on Concentration Problems ; Barriers to Every Day Communication
  • Complete: Lesson 6 Exam

Lesson 7: Listening Habits

In this lesson, we will be discussing listening habits, including those that are poor versus good. 12 Total Points
  • Lesson 7 Video
  • Review 4 Articles: I- Statements ; National Day of Listening ; Download Trainer Listening Skills Activity ; Solutions to Improve Bad Listening Habits
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Irritating Listening Habits

Lesson Eight will look at some irritating listening habits and how they may impact the listening process. 11 Total Points
  • Lesson 8 Video
  • Review 2 Articles: Improve Your Communication Tools ; Bad Listening Habits
  • Complete: Lesson 8 Assignment
  • Complete: Lesson 8 Exam

Lesson 9: Body Language

In this lesson, we will look at body language, including what it is, what it has to do with listening, and some key gestures. 14 Total Points
  • Lesson 9 Video
  • Review Video: Nonverbal Communication, Body Language Expert Jan Hargrave
  • Complete: Lesson 9 Assignment: My Listening Body Language
  • Complete: Lesson 9 Exam

Lesson 10: Listening and Lectures

In this lesson, we will discuss how to get the most out of a lecture, as well as note-taking. 12 Total Points
  • Lesson 10 Video
  • Review Article: Academic Success Videos: Notetaking
  • Complete: Lesson 10 Assignment
  • Complete: Lesson 10 Exam

Lesson 11: Activities that Improve Listening Skills

This lesson focuses on the types of activities that can help improve one's listening skills. 12 Total Points
  • Lesson 11 Video
  • Review 2 Articles: Eye Activities ; Activities to Improve Listening Skills
  • Review Video: Tonya Reiman -- The Power of Body Language
  • Complete: Lesson 11 Assignment - My Listening Exercises
  • Complete: Lesson 11 Exam

Lesson 12: Helping Children Become Good Listeners

This lesson focuses on ways that you can help children become good listeners and why it is important to do so. 12 Total Points
  • Lesson 12 Video
  • Review Article: Activities for Parents
  • Complete: Lesson 12 Assignment
  • Complete: Lesson 12 Exam

Lesson 13: Putting It All Together

In this final lesson, we will take a look at putting together all the information that has been covered throughout this course. 12 Total Points
  • Lesson 13 Video
  • Review 2 Articles: First Impressions ; Communication Tests
  • Take Poll: What do you think about this course?
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 13 Assignment
  • Complete: Lesson 13 Exam
162
Total Course Points

Additional Course Information

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Course Title: Listening Skills 101
Course Number: 7550304
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Professional Development
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Dr. Deirdre Mithaug
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00

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Learning Outcomes

By successfully completing this course, students will be able to:
  • Identify what kind of listener you are.
  • Know how to listen well.
  • Describe three basic listening models.
  • Recognize the three basic skills of listening.
  • Define barriers to listening.
  • Know listening habits.
  • Describe irritating listening habits.
  • Recognize body language.
  • Describe listening and lectures.
  • Know activities that improve listening skills.
  • Describe how to help children become good listeners, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Student Testimonials

  • "The lesson on body language was the best. I really learned a lot from this lesson and I have been more aware of my body language as well as other people." -- Chris R.
  • "Well organized information that is easy to follow the progression of the lessons. I will look for more courses by this instructor as I have now taken two from her and I feel that her courses are thorough and that I was able to learn a lot of helpful information." -- Mary G.
  • "Instructor is available and responds quickly." -- Linda A.
  • "Basically everything about the course was helpful. It was something what I could use in all aspects of my personal life and working relationships." -- Pat H.
  • "The Instructor was terrific!" -- Johnnie W.
  • "I enjoyed this course very much. I liked the way the course was laid out. It really forces you to think about a lot of things you already know but haven't really figured out how to do them." -- Anita M.
  • "What was most helpful to me was the overall impact on my life and relationships with those in my family. It helped enlarge my horizons and perspectives." -- Max P.

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