Online Class: Personal Communication Skills Level 3

The "Personal Communication Skills Level 3" course offers an in-depth exploration of intercultural communication, addressing the complexities of verbal and nonverbal interactions in diverse cultural contexts. Designed for professionals and students alike, this course equips learners with practical skills and insights to enhance their interpersonal communication in an increasingly interconnected and multicultural environment.

no certificate
- OR -
with CEU Certificate*
Start Right Now!
$120.00 (with CEU Certificate)
Taking multiple courses? Save with our platinum program.
  • 8
  • 10
    Exams &
  • 1,790
    have taken this course
  • 7
    average time
  • 0.7

Course Description

In the age of globalization and rapid technological evolution, mastering the art of intercultural communication has become a vital skill, indispensable in both professional and personal realms. The "Personal Communication Skills Level 3" course is designed to provide an in-depth exploration into the nuances of cross-cultural communication, addressing the essential skills needed to navigate the diverse and often complex world of interpersonal interactions. This course is not just an academic endeavor; it's a journey into understanding and bridging the gaps between diverse cultures.

The course opens with an insightful overview of what constitutes intercultural communication. In a world where around 7,117 languages are spoken and countless cultures intersect daily, understanding the fundamentals of communication across these diverse groups is more critical than ever. The opening module delves into the definitions and reasons for intercultural communication, setting the stage for a comprehensive exploration of this field.

Moving forward, the course brings into focus the pivotal role of culture-based values. According to recent research, cultural values significantly influence communication styles and preferences. This segment of the course will guide you through understanding these underlying values and beliefs that shape our perceptions and interactions, providing a foundation for improved communication.

One of the most significant challenges in intercultural communication is overcoming barriers that arise from cultural differences. This course addresses these challenges head-on, exploring common issues like culture shock and the varying verbal communication styles across cultures. With a focus on practical examples and current scenarios, students are equipped to recognize and navigate these barriers effectively.

Nonverbal communication, often overlooked, plays a critical role in conveying messages across cultures. Studies suggest that up to 93% of communication effectiveness is determined by nonverbal cues. This course dedicates a significant portion to understanding and interpreting nonverbal signals in different cultural contexts, enhancing your ability to communicate without misunderstandings.

The journey through this course also involves tackling the complex challenges in intercultural communication. From biases and stereotypes to misinterpretations, this section aims to develop a deeper understanding of these issues, paving the way for more effective and meaningful interactions.

Conflict resolution in a cross-cultural context is another crucial aspect covered in this course. With global businesses losing billions annually due to unresolved conflicts, effective conflict management skills are more valuable than ever. This module explores various strategies and techniques for managing and resolving conflicts in diverse cultural settings.

In an increasingly interconnected world, developing a global identity and learning to communicate effectively with cross-cultural audiences is not just a skill but a necessity. The course provides insights into creating and maintaining global connections, emphasizing the role of language and digital communication in today's globalized world.

The final segment of the course focuses on the ethics of intercultural communication. In a landscape where cultural misunderstandings can lead to significant ethical dilemmas, this module provides strategies for recognizing and resolving these challenges, ensuring respectful and ethical interactions across cultures.

Throughout the course, learners are encouraged to engage with real-world examples, case studies, and interactive content that brings the theory of intercultural communication to life. The course is structured to cater to a diverse range of learning styles, ensuring that each student can engage with the material in a way that resonates with them.

By the end of this course, students will not only have a solid academic understanding of intercultural communication but also practical skills that can be applied in everyday interactions. Whether you are a business professional navigating the global market, a student preparing for a multicultural world, or simply someone interested in enhancing personal communication skills, this course offers invaluable insights and tools to improve your intercultural communication flexibility and effectiveness.

Enroll in "Personal Communication Skills Level 3" today and embark on a transformative journey to become a more skilled, sensitive, and effective communicator in our diverse and dynamic world.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
5.0 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(16 votes)

Lesson 1: Foundations of Intercultural Communication

Explore the nuances of managing cultural differences in various contexts with agility and creativity. This lesson lays the groundwork for understanding how cultural diversity impacts personal communication. 12 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Introduce Yourself
  • Assessment: Lesson 1 Exam

Lesson 2: The Power of Cultural Values

Dive into the rich tapestry of cultural values and beliefs. Understand how these foundational elements shape our identities and influence our communication styles in a multicultural world. 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Navigating Cultural Barriers

Identify and overcome the common barriers encountered in cross-cultural communication. This lesson focuses on strategies to bridge cultural gaps and enhance mutual understanding. 9 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: The Language of Nonverbal Communication in Diverse Cultures

Learn the critical role of nonverbal cues in conveying and interpreting messages across cultures. This lesson emphasizes the interplay between verbal and nonverbal communication in a multicultural context. 10 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Overcoming Challenges in Intercultural Communication

Address the biases and stereotypes that hinder effective intercultural communication. Develop skills to recognize and mitigate these challenges, fostering a more inclusive communication environment. 8 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: Flexible Conflict Management in Intercultural Settings

Examine the dynamics of conflict in intercultural interactions and learn techniques for effective resolution. Understand the cultural factors that influence conflict and its resolution. 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Cultivating a Global Identity for Cross-Cultural Engagement Description:

Explore the emergence of global identities through the lens of English as a lingua franca. Understand the role of language in forging and sustaining international connections. 5 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Ethical Dimensions of Intercultural Communication

Delve into the ethics of intercultural communication. Learn to navigate complex situations by considering perspectives from both your own and other cultures. 49 Total Points
  • Lesson 8 Video
  • Lesson discussions: End of Course Poll; Course Comments
  • Assessment: Lesson 8 Exam
  • Assessment: Final Exam
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Personal Communication Skills Level 3
Course Number: 57700174
Lessons Rating: 5.0 / 5 Stars (16 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: December 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
for 6 months
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
for 6 months
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
Certificates & CEUs
per year
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 600+
Platinum 2 Years
Certificates & CEUs
for 2 years
You save $79.00!
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 24 Months
No. of courses 600+

Related Courses