Online Class: Professional Organizer Training

An online course for the potential professional organizer. Information concerning different organization solutions and how to apply these solutions to organize individuals, homes and businesses plus marketing tips and business resources are provided.

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Course Description

Unleash Your Potential: Master the Art of Professional Organizing

In an age defined by clutter—both physical and digital—a beacon emerges in the form of Professional Organizers. As society leans towards minimalism, efficiency, and strategic work-life balance, the demand for expert organizers has skyrocketed. Presently, the industry's exponential growth presents an unprecedented opportunity for those with a knack for decluttering and systematizing. And with our bespoke course, you're poised to transform this demand into a flourishing entrepreneurial venture.

Here’s a Sneak Peek into Your Transformational Journey:

  • Foundation of Organizing Mastery:

    • Dive into the very essence of what makes an outstanding professional organizer. Understand the intricacies, the vision, and the strategies to elevate mundane spaces into organized marvels.
  • Legalese Simplified:

    • Navigate the maze of licensing, permits, and all legal considerations with ease. We ensure you're fortified on the legal front as you build your empire.
  • Aesthetic and Functional Design:

    • Learn the art and science of crafting functional spaces. From homes to corporate environments, master the skill to design systems that ooze aesthetics while bolstering efficiency.
  • Tech-savvy Business Operations:

    • In today's digital age, having an online presence is paramount. Get insights into website development, harnessing mobile applications, and optimizing your digital workflow to ensure you're always a step ahead.
  • Empower with Tools and Resources:

    • Arm yourself with tried-and-tested checklists, innovative organizing techniques, and actionable tips that not only help streamline your business operations but also offer value to your clients.
  • Strategic Client and Business Management:

    • Dive deep into client relationship mastery, effective communication, and tailored solutions that guarantee repeat business and referrals.
  • Marketing & Branding Masterclass:

    • Unravel the secrets of establishing a brand presence, harnessing social media, and leveraging marketing strategies to amplify your reach and clientele.

This course isn’t just about organizing spaces; it’s about organizing dreams, aspirations, and entrepreneurial spirits. If you possess the passion and prowess for decluttering and envision a future where your expertise transforms lives, then you're at the right threshold. Let us guide you through a meticulously crafted roadmap, teeming with knowledge, strategies, and actionable insights, to sculpt your vision into a tangible, thriving business. It's time to re-imagine organizing, and it begins here. Welcome aboard!

Course Motivation

A career as a professional organizer can be a full-or part-time position, and a rewarding career that has a number of tangible benefits. We will discuss some of these benefits and potential opportunities for you as we progress.

Individuals use professional organizers for a number of reasons and there are benefits for both the professional organizer and the client. The client has the benefit of knowing that everything is in its place, which results in efficiency, productivity, space savings, and safety. Complete organization allows your clients to relax and focus on other priorities. There are also a number of benefits to the professional organizer, which includes the freedom to run your own business, excellent pay, and the flexibility to set your own destiny.

Professional organizers as a business

The field of professional organizing has grown for a number of reasons in recent years. For example: Many companies have downsized and had layoffs, which subsequently forced many individuals to start their own home-based businesses. Quite often these smaller companies may not have the necessary skill-sets to manage their business themselves so they have outsourced many of these tasks to organizing professionals. Another reason is that many businesses have had to reduce the footprint of their organization, which resulted in them performing the same tasks in less space. This results in the need for a professional organizer to optimize the space available.

Often, when you think of a professional organizer, you think of someone who organizes closets or rooms in their client's house. The landscape of the professional organizer has evolved greatly in recent years to more complementary concepts, like coaches and mentors. Individuals hire organizers to help them with all aspects of their lives to improve their performance, efficiency, and productivity.

Have you ever thought, "I really need someone to help me organize and be more efficient in my life?" Currently, professional organizers serve a number of purposes within client's lives. They use the combination of life coaching skills, in conjunction with the direct project at hand to help their clients. Clients ask for assistance with organizing their time, workplaces, businesses, homes, and lives. As a professional organizer, you will take your organizational skills and turn them into organizing services for clients.

Your job is to create organizing systems.

There are a number of goals clients try to achieve through the use of a professional organizer. Most people are not born to organize. They learned over time. As an organizing professional, you will achieve a high level of job satisfaction as you help clients reach these goals and improve their lives.

One of the main benefits of using the services of a professional organizer is that clients are able to work smarter, not harder. As a professional organizer, you will help them be less stressed, more efficient, more productive, and gain better control of their lives.

Key Job Activities as a Professional Organizer
Professional organizers provide a specialized level of skill, competence, and expertise in the field in which they work. As a professional organizer, you will require a number of skills to be successful in your business. As a professional organizer you will serve as:
  • Entrepreneur

  • Business owner

  • Marketing manager

  • Client relations and customer service manager

  • Organizing expert

As an entrepreneur, you will be responsible for keeping the pulse on the latest and greatest trends in professional organization.

As a business owner, you will be responsible for learning all aspects of tax payments, business growth, contract requirements, and legal aspects.

As a marketing manager, will be responsible for a number of aspects related to the development and growth of your company, which include website maintenance, print advertising, promotions and sales, and market analysis.

As the client relations manager, you will be responsible for ensuring customers are satisfied with your work, you offer the best services possible, new services on a consistent basis, a better product than your competitors, and you generate referral business.

As the organizing expert, you will need to prove yourself to be creative, innovative, and highly organized in your own business management.

Organizing professional personal characteristics and traits

There are a number of skills you will need to be successful as a professional organizer. If you are taking this course, you obviously have an entrepreneurial spirit and the desire to become a professional organizer. Your clients hire you for a specific reason, and you must meet that need. Quite often, meeting the client's needs requires a number of these traits.

  • Professionalism is the combination of having a consistently great attitude, determination, integrity, and ability to treat clients with respect. This means doing your best work all the time to meet your clients' expectations. It means following through on agreements and keeping your appointments on time. It also involves a great deal of interaction with other business people, such as subcontractors, salespeople, and suppliers.

  • Determination is your ability to accomplish goals, no matter the difficulty or complexity of the task.

  • Confidence is your own personal belief that you have the ability to complete a job to the highest level of quality.

  • Persistence is maintaining a positive attitude, and the ability to discover solutions in the face of difficult situations. Persistence helps you overcome obstacles and stay on track to meet your goals.

  • Business savvy is the ability to structure your company to provide the best services, at a competitive rate, and within reasonable time frames.

  • Personal competence includes your ability to meet customer needs, which may include a number of requirements by you, personally -- such as carrying, lifting, calculating with math, determining color pallets, determining workflow, measurements, and costs.

  • Flexibility to meet excessive work demands, lack of work, difficult customers, difficult weather, and unforeseen circumstances.

  • Drive and commitment, which go hand-in-hand with your entrepreneurial spirit. Running a business is not easy, but it can be easier if you truly enjoy what you do.

Organizing skills

Project management is used to construct and coordinate work processes, tasks, and schedules to produce the desired result. The project is considered a short-term event that has a defined start and finish.

Records and paper management are used to manage the flow of paper documents by controlling their creation, distribution, and retention. Records management and paper management involves a determination of retention periods, automation, and digitization.

Workflow management involves using computer and information systems to manage and coordinate workflow. It combines different computer users with data sources to coordinate tasks to meet job requirements.

Time management is the ability to plan calendars and manage time with routine and non-routine scheduling actions.

Task management is managing individual tasks and "to do" lists in the required order to meet necessary timelines.

Understanding professional organization

Professional organizers provide clients with projects and skills they need help with. This is no different from any other business service. The client needs a service and the entrepreneur provides the service. People that require professional organization skills are not lazy, unintelligent, or unskilled. They are the people who realize they need help in a particular situation.

Professional organizers are those who have the necessary skills and training to help others create organization in their lives where it lacks. Professional organizers are able to do so, because they understand the inherent processes in organization and organizational mindsets. Professional organizers are linked with the necessary resources to provide the desired result for the client. This includes recycling companies, organization products, trainers, junk sales, and security shredding.

Professional organizers quite often work with people who are very organized, but simply lack time. It is these people who realize the value in organization, efficiency, and productivity and can see how these generate a synergy in their lives to help them focus on the things that matter most. The people that most often seek the services of a professional organizer are those who don't have the time to organize on their own, don't have the ability to do all the work themselves, or are unsure how.

These organizers are hired to clean and arrange areas and develop processes that gives their clients the ability to work more easily and efficiently. Professional organizers do this through eliminating waste, developing storage, educating their clients, and determining the best systems or effective organization.

Professional organizers interact with a great number of people, including clients, subcontractors, and other business owners. This includes a number of communication forms, including text, phone calls, e-mails, and face-to-face. You may help the client organize one area, or seven.

It is important to always represent your services honestly and accurately. Integrity is a key trait. Always treat your clients with courtesy. Always be on time for your scheduled appointments. And always make sure you are qualified to do the work at hand. If not, do not attempt the task and refer it to another qualified organizer.

So why do clients need them?

Surveys and audits conducted by document control managers find that approximately 80 percent to 90 percent of documents that are filed are never retrieved.

  • The Wall Street Journal indicates American workers spend up to six weeks per year searching for misplaced or misfiled reports.

  • Each year millions of people make New Year's resolutions to get more organized.

  • Surveys by MetLife show that 40 percent of workers say that their workload has increased in the last year.

  • Reducing clutter reduces additional work.

  • A significant amount of self-storage rental units are used simply because of lack of organization, or time to organize the home or office.

  • Sales of home storage products is a multibillion-dollar industry.

  • It is estimated the average person spends one year of their life looking for lost items.

What will I be doing?

So in a deeper context, and at a granular level, professional organizers work with their clients to improve their lives, in general, by organizing for them and teaching them key organizational skills. Clients hire additional organizers because they are unable to manage the processes themselves, do not have the time, or simply do not know how.

This is where you come in. As a professional organizer, you may work in their business, in their personal lives, or in their homes, to develop the optimal plan to manage the key processes for which they need help.

The job can be as simple, or as complex, as you desire it to be. Your list of clientèle can be as large as you desire -- depending on whether you want this to be a full-time or part-time opportunity. Many people start part-time to get a feel for the business and decide if it is something they want to do on a greater scale.

There are a number of benefits to this type of work. In a number of ways, you control your schedule by the number of clients you have, and the services you offer. On the other hand, your schedule is tied to completion of projects and the desired timelines of your customers and clients.

Where will I work?

Typically, you will be based from a home office or small business office, depending on your business size. You may hire additional employees, or you may work by yourself. You may contract some of the duties -- such as needed home construction. As you grow your business, you will definitely want to look into renting or purchasing your own office space. This may include a showroom to show your potential clients your abilities, as well as storage space to store your necessary supplies for business operations.

Some of your time will be spent in your vehicle driving from client's homes and offices, to your base, and to supply stores.

How will I do this?

There are a number of activities required to begin your business. To start, you will develop a business plan. Quite often, new business owners feel a business plan is not necessary. But statistics show the success of new businesses is tied to how well their owners plan for every aspect of their business.

What are the requirements?

There are no set requirements, but we will discuss the business requirements, equipment and supply requirements, and certifications you can use to help enhance the professionalism of your business.

In essence, you become a systems thinker. You are helping clients develop systems to become more organized.

Summary Reminders and Takeaways

The field of professional organizing is rapidly growing and outpacing a number of home and commercial business sectors. The main reason is because we've changed the way we work as corporations and individuals. In the virtual and information age, we are working from many different locations and are not required to be based in any one specific area to complete our jobs. With current technology we can work from anywhere, and many of us do. Professional organizers are helping to clean, straighten, and organize the homes and workplaces of a wide variety of clients. The field of professional organizing continues to grow. The job of a professional organizer is to create organizing systems. Professional organizers perform a number of tasks, such as lifestyle organization, workplace organization, and home organization. They provide a wide variety of activities and services, such as improving workflow, optimizing storage, developing time management tools, optimizing schedules, helping physically impaired clients, and selection of organizing products. The work of the professional organizer requires that you be an entrepreneur, a business owner, marketing manager, client relations manager, and an organizing expert.

Your job will also require a number of personal traits, such as professionalism, determination, confidence, persistence, business savvy, personal competence, flexibility, drive, and commitment. We will also use the organizing skills of project management, records and paper management, workflow management, time management, and task management.

The lucky ones in life are able to identify a passion or hobby in life that they can turn into a career. If you're interested enough that you decided to find out more about becoming a professional organizer, there’s a very good chance that you might be one of the lucky few.
Do you dream of the freedom that self-employment offers?
Do you have a natural knack for finding methods that cut through the madness?
Can you transform chaos into order?
If you have a natural talent for organizing your environment (whether homes, offices, automobiles or schedules) you may already have everything you need in order to succeed.
All that’s missing is a clear, step-by-step process that you can personalize, implement and replicate for clear, measurable results. Luckily, Instructor Cathleen Glenn now offers a course that does EXACTLY that. In ten self-paced lessons, you can tap into the tools and resources you need to:
  • Obtain information about becoming a professional organizer
  • Gain access to knowledge about various organizational techniques and how to implement them for individuals, homes, and businesses in your region
  • Understand the essential ingredients that must be in place before you can set up shop, as well as
  • Marketing and promotional tips, paired with additional resources you’ll need to open your own professional organizing business.

Enroll today to tap into the profit potential of your organizational skills and talents.

Are you looking for a way to escape the "rat race"? Do you dream of fleeing corporate America in exchange for entrepreneurial paradise?
If you have a special talent for changing disorder into order, planning and scheduling, designing and organizing and being your own boss, then a career as a Professional Organizer might be a perfect fit for you.
Do the mothers of all your kids' friends beg you to help organize closets?
Are your coworkers blown away by the tidy, functional workspace that you proudly call your own?
Does everyone comment about how well you plan your days and schedule your engagements?
Believe it or not, your natural knack for cleanliness, order and immaculate timing offer you a profitable opportunity to transform your hobby into a paycheck.
There are no textbooks to buy, or software programs you have to invest in. All of the materials you’ll need to succeed are included in each of the class’s self-contained lessons.
While the course has been tailored so that you can work at your own pace (without interrupting your personal or professional life or calendar) lessons must be completed sequentially. This means that in order to gain access to Lesson 2, you must first complete each of the components and objectives of Lesson 1.
By the time you’ve finished, you’ll have gained a well-rounded understanding of exactly what it takes to make it as a Professional Organizer. You'll:
  • Know what a professional organizer is and does
  • Discover how to locate and attract potential clients
  • Gain access to some of the most popular organizational methods
  • Learn to tailor your skills and talents to specific, targeted markets
  • Get acquainted with helpful, effective tools and resources
  • Be able to strengthen your odds by identifying and writing down specific business goals and objectives,
  • As well as gaining insight on maximizing your marketing and promotional efforts
Each lesson will include written and practice assignments aimed not only at "memorizing" but actually applying what you've learned. Many of your written assignments can and should be used to begin building and solidifying your own unique business plan. Some lessons will also incorporate a review that highlights the most important concepts covered. Successful completion requires an overall class score of 70% or better.
Along the way, you can rely on the assistance of the course instructor if you encounter any questions or concerns by utilizing the class email form.
If you've always dreamed of owning your own business and turning your passion into profit, what are you waiting for? Enrollment is open 24/7, so head over now to register today!
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.5 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(4,302 votes)

Lesson 1: What Is a Professional Organizer?

Individuals use professional organizers for a number of reasons and there are benefits for both the pro and the client. Additional lesson topics: Become a Professional Organizer!; How to Become a Professional Organizer; A Manual For Professional Organizers; Professional Organizer Frequently Asked Questions; How to Start a Home-based Professional Organizing Business Home-Based Business Series 13 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Exam 1

Lesson 2: How Do I Start?

In this lesson, we will discuss some of the business planning needs for becoming an organizing professional. Additional lesson topics: Business Contract; How to Start a Personal Organizing Business on a Budget; Start a Professional Organizing Business; A Manual For Professional Organizers ; Tools to Start Your Professional Organizing Office 10 Total Points
  • Lesson 2 Video
  • Assessment: Exam 2

Lesson 3: Professional Organizer Certification, Skills, and Training Requirements

The type of organizing you want to do will help determine what type of training you need or certifications you may want to acquire Additional lesson topics: Estate Organization Portfolio; Professional Organizer Salary; What you should know about becoming a Professional Organizer; Find or Start a MeetUp Group; What is a Certified Professional Organizer, and How Do I Become One? 10 Total Points
  • Lesson 3 Video
  • Assessment: Exam 3

Lesson 4: Licensing and Other Business-Related Tips

This lesson will cover information the professional organizer will want to make sure they have incorporated in their business and general information you should know as you conduct your consultations. Additional lesson topics: State Start-Up Requirements for Small Businesses 10 Total Points
  • Lesson 4 Video
  • Assessment: Exam 4

Lesson 5: Pricing and Costing Your Services / Pricing Rate Structure

You have to take several factors into account as you price your services that include your profit, the amount you will be required to pay in taxes, and any labor and overhead costs. Additional lesson topics: Professional Organizer Cost; Legal Requirements for Starting Your Business; What Do Professional Organizers Charge? 10 Total Points
  • Lesson 5 Video
  • Assessment: Exam 5

Lesson 6: Organizing Professional Marketing Strategies

Marketing is key to the success of any business. We will show you numerous methods and techniques you can use to develop your professional organizing business or position it as a leader in the marketplace. Additional lesson topics: How to Market a Professional Organizer Business; Professional Organizer Marketing Strategies; Social Media Strategies for Professional Organizers; Secrets to Small Business Marketing Success 10 Total Points
  • Lesson 6 Video
  • Assessment: Exam 6

Lesson 7: Website Development

A significant portion of your clients will be driven to your business by the use of the internet and through your website. Additional lesson topics: FlyLady; Make a Website; How to Make a Website Yourself; Home Decor Contemporary; Professional Organizers Review Websites 12 Total Points
  • Lesson 7 Video
  • Assessment: Exam 7

Lesson 8: Four Steps to Organizing Anything: Assess, Plan, Implement, and Evaluate

In this lesson, we will discuss the mechanics of how you organize for your clients--assess, plan, implement, evaluate. Additional lesson topics: Organizing and Tidying Up; Organizing and Planning Your Space; Tthe importance of purging your belongings; Japanese Art of Decluttering; Organizer Plans; Outline Your Plan; Assess Your Space; Getting Rid of Sentimental Clutter 10 Total Points
  • Lesson 8 Video
  • Assessment: Exam 8

Lesson 9: Setting Up Your Business / Office and Mobile Set-Up

Now we will discuss how to set-up your business and how to manage business and project operations. Additional lesson topics: How to Set Up A Productive Office; Home Office Organization Help 10 Total Points
  • Lesson 9 Video
  • Assessment: Exam 9

Lesson 10: Professional Organizing Business Workflow Management

As you grow as a professional organizer, you will develop a number of ways to produce the highest quality results with less effort and less time. Quite a bit of your ability to develop synergy resides in how you develop standard templates and standard methods to work with each client. Additional lesson topics: Workflow Management: Visualized; Professional Organizer Service Definitions 10 Total Points
  • Lesson 10 Video
  • Assessment: Exam 10

Lesson 11: Developing Plans and Designs

As you develop your project plan, there are four key steps of this process. They are communication, preliminary assessment, project plan development, and implementation. Additional lesson topics: Organize My Life; Design and Development Plans; Design Process Steps; My Home Ideas 10 Total Points
  • Lesson 11 Video
  • Assessment: Exam 11

Lesson 12: Organizing Systems and Supplies

In this lesson, we will cover some of the more common organizing systems you should consider using while developing your business. Additional lesson topics: Miscellaneous Organizing Tips; How to Organize Documents; How to Organize Bathrooms; CableOrganizer; Tips for Organized Closets 10 Total Points
  • Lesson 12 Video
  • Assessment: Exam 12

Lesson 13: Additional Approaches to Organizing Home Areas

As you plan for the organization of a specific home or office area, be aware of the personal preferences of the owner. You have to change the way that your clients think about organization by providing them the knowledge behind a different approach. Additional lesson topics: Easy Closets; Office Organizing Tips; Organizing a Home Office 10 Total Points
  • Lesson 13 Video
  • Assessment: Exam 13

Lesson 14: Client Management and Administration, Networking, and Referrals

In order to grow your business, you need the right application and balance of client management to secure additional referrals. Additional lesson topics: Filing System tips 10 Total Points
  • Lesson 14 Video
  • Assessment: Exam 14

Lesson 15: Other Tips to Propel Your Business

You have a number of options for business expansion and this lesson will explore these areas. Additional lesson topics: Staged Homes; More Organizing Information; Staged Homes...Before and After 80 Total Points
  • Lesson 15 Video
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Exam 15
  • Assessment: Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what a professional organizer does.
  • Describe essential characteristics of a successful professional organizer.
  • Define popular organizing techniques.
  • Describe how to organize the individual.
  • Describe how to organize a home.
  • Describe how to organize a business.
  • Describe the requirements for starting an organizing business.
  • Describe marketing a professional organizing business.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Professional Organizer Training
Course Number: 9770439
Lessons Rating: 4.5 / 5 Stars (4,302 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: September 2023
Course Type: Self-Paced, Online Class
CEU Value: 1.1 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Cathleen Chouinard
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I thought this course had great information on starting a business in organization. I cannot wait to implement this in starting my business." -- Laura C.
  • "This course has definitely been very helpful, it took me 2 months to complete it and I still have a big to-do list waiting for execution. It has given me a great start to an organizing business." -- Jeremy D.
  • "The hardest part of the course was the assignments AND the two most helpful were the ones on pricing and marketing. Because of those I feel this is a doable business that I am able to work and succeed at. I also loved the practical lesson on what actual tools I'd need and what to put in my tool kit. Thanks for allowing me to print the pages. I will be referring to these pages for years to come as I grow my business and look to expand earning opportunities through marketing or other areas." -- Laura P.
  • "I really enjoyed the course. I learned a lot and it really opened my eyes to how to set up my business, and requirements to move ahead." -- Nicole J.
  • "I loved this course. It gave me much to think about in regards to my future and many ideas to implement with helping clients get organized!" -- Julie B.
  • "I was really pleasantly surprised how good and helpful this course was. I now realize there is a lot more to setting up my own business and I feel like this course has given me the information to set up myself and my business for success. Thank you." -- Sylvia R.
  • "First, I must say that I'm so proud of myself for completing all 15 chapters with their quizzes, activities and videos and then the final exam! Since I have never taken any classes from Universal Class I didn't know what to expect. I am so pleased with how thorough each chapter covered it's material, everything from how to start your business with the licensing requirements, to pricing structure, marketing, website design, managing your clients, to adding on services to increase revenue. Also, the different aspects of home organization versus small business organization. By completing this course I feel as though I have a good foundation to further my endeavor into organizing." -- Susan L.
  • "It was very helpful. I learned that being a professional organizer is more extensive than I had thought and I'm happy for that. I don't have to limit myself to just organizing homes." -- Keneisha L.
  • "This was an awesome on with what I see all over the internet...just put into one place...thank you!" -- Eve K.
  • "This course was absolutely helpful. It added clarity to my thoughts and gave many helpful ideas." -- Adriene P.
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