ABCs of Technical Writing
with CEU Certificate*
have taken this course
Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen technical writing in action. Creating manuals, help and technical support systems, online help systems, and instruction manuals are some of the main projects technical writers take on. Since nearly every business in every industry imaginable has at least an occasional need to bring technical information to its users and customers, technical writing is found in nearly every business, government agency, and non-profit organization.
If you work in a high tech industry, technical writing may be a part of your job description and daily duties. If you love to write, enjoy learning, and have an interest in technology, technical writing can be an exciting, rewarding career in itself. Job opportunities in the field are expected to grow as technology continues to advance.Whether you are called upon to communicate technical information to clients and coworkers, or you are thinking of technical writing as a new and interesting career, this course is designed to help you get started. We'll talk more about the kinds of products technical writers get involved in, and discuss the kinds of skills that successful technical writing requires. We'll talk about ways to approach and organize a technical writing project, and look at the kinds of materials technical writers produce, from written manuals to video tutorials. For those looking at technical writing as a new career, we'll discuss ways of improving your skill set, getting training, making contacts, and breaking into the field.
Universal Class, Inc. has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, Universal Class, Inc. has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Accredited Provider status, Universal Class, Inc. is authorized to offer IACET CEUs for its courses that qualify under the ANSI/IACET Standard.
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Lesson 1. What is Technical Writing?Technical writing is the art and science of translating technical information generated by subject matter experts into readable, accessible information usable by a wider audience.
Lesson 2. Projects for Technical WritersAs we've discussed before, nearly every industry involves some technical writing, especially if we include marketing materials under the technical writing umbrella.
Lesson 3. The Technical Writing ProcessWhether you're writing software manuals, online help, brochures, or scripting a video, the core goals of technical writing remain the same.
Lesson 4. How to Write EffectivelyAt its core, good technical writing is simply good writing about technical topics.
Lesson 5. Teaching an Alien to DriveThe challenge in delivering usable information is in knowing what level of detail and complexity is appropriate, and what elements of a given process you can assume that your reader knows and which ones you'll have to explain.
Lesson 6. The First End User, YouIn this lesson, we'll look at this part of the process in greater detail, and we'll see how the technical writer can add value to the company's product by evaluating its usability as it is being developed.
Lesson 7. Getting It Done. Project Management and the Technical WriterTechnical writers often need to manage more than one large project at a time. Developing good project management skills is as important (or more so) than good writing skills.
Lesson 8. Words, Pictures, and Links. The Growing Array of Deliverable FormatsAs we've seen in earlier lessons, a technical writer's output is not just written manuals anymore. Let's look further at the types of deliverables you as a technical writer could be called upon to produce.
Lesson 9. Breaking into Technical WritingIs a career in technical writing for you? By now we've talked enough about the kind of work that you'd be doing to give you a sense of whether it is the kind of work you might enjoy.
Lesson 10. The Tech Writer's ToolboxWhat tools do you need to succeed as a technical writer? Often, you need to know whatever tools your company chooses to use.
Lesson 11. Staying in TouchWhat is the future of technical writing? The answer is interactivity. The phenomenon of Web 2.0 has converted Web surfers into Web content providers. People don't just browse the web anymore, they get involved.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
Course Title: ABCs of Technical WritingCourse Number: 7550201Languages: English - United States, Canada and other English speaking countriesCourse Type: Professional DevelopmentCEU Value: 1.1 IACET CEUs (Continuing Education Units)CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earnedAssessment Method: Lesson assignments and review examsInstructor: Dr. Deirdre MithaugSyllabus: View SyllabusDuration: Continuous: Enroll anytime!Requirements: View Technical RequirementsCourse Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Learning OutcomesBy successfully completing this course, students will be able to:
- Identify what technical writing is.
- Identify the types of projects that require technical writers.
- Summarize the technical writing process.
- Write technical materials more effectively.
- Write with the end-user in mind, and not the product owner.
- Demonstrate time management skills to complete a project.
- Evaluate your technical writing.
- Identify the best resources for finding technical writing projects, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
An Introduction Assignment 5 Assignment - Lesson 1 Assignment 20 Lesson 1: What is Technical Writing? Exam 10 Assignment - Lesson 2 Assignment 30 Lesson 2: Projects for Technical Writers Exam 9 Lesson 3: The Technical Writing Process Exam 10 Assignment - Lesson 4 Assignment 40 Lesson 4: How to Write Effectively Exam 10 Lesson 5: Teaching an Alien to Drive Exam 10 Assignment - Lesson 6 Assignment 15 Lesson 6: The First End User: You Exam 9 Assignment - Lesson 7 Assignment 25 Lesson 7: Getting It Done: Project Management and the Technical Writer Exam 10 Lesson 8: Words, Pictures, and Links: The Growing Array of Deliverable Formats Exam 9 Assignment - Lesson 9 Assignment 25 Lesson 9: Breaking into Technical Writing Exam 10 Lesson 10: The Tech Writer's Toolbox Exam 10 Assignment - Lesson 11 Assignment 15 Lesson 11: Staying in Touch Exam 10 Technical Writing - Final Exam Exam 540 Total Points: 822
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- "It was a good overview, which is exactly what I was looking for. I enjoyed your classes. Thank you." -- Beth B.
- "Excellent!" -- Jeannine S.
- "I really enjoyed working with the instructor. I found the writing assignments most helpful. Practicing specific writing skills is the best way to learn technical writing." -- Paul S.
- "The instructor was so helpful." -- Anchal N.
- "Everything was great." -- Nancy M.