Human Resources Management 101

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  • 16
  • 25
    Exams &
  • 4,232
    have taken this course
  • 8
    average time
  • 0.8

Course Description

Many professionals who enter into the world of human resources quickly believe that they will succeed in their new found field simply because they have a knack for relating with people from all walks of life. While having "good people skills" is certainly a positive attribute for working in the human resources field, being in tune with the ever-changing policies and procedures that successfully make a team or company tick, is just as important as being the boss that everyone loves. Managing your rules and guidelines works in tandem with managing "your humans."

Today, many managers enter the world of human resources simply because they are exceptional managers. They have climbed the rank and file of the corporate ladder, succeeding at each rung, to the point where they are now managing a team, which may include "kids" fresh out of college or professionals who have been in the workforce for some time, sometimes even longer than the manager himself. Having the ability to create synergy on his team, to drive productivity and provide opportunities for employee growth while developing policies and procedures that apply to all are just a few of the trademarks that make a great manager.

Others enter the human resource field by choice. They are the "people" people who want to work in the actual Human Resources department of a company to become "the people that staff and operate an organization as contrasted with the financial and material resources of an organization. The organizational function that deals with the people ..." Whether its entering the world of human resources by choice or by being thrown in because of your professional successes, the basic principles remain the same: you not only want to get the job done, but also you want to get it done with good people who work collectively and cooperatively toward a common goal successfully. Hiring the right people, training them, affording them opportunities for growth, all while setting parameters and guidelines, is the key to great human resource management.

HR Management: HRM versus HRD (Development)
Over the years, the definition of human resource management has evolved and changed to the point where now there are two distinct categories – Human Resource Management (HRM) and Human Resource Development (HRD). Some people distinguish HRM as the activities that make up human resources, whereas HRD is an actual profession. Many believe that the management parts of human resources actually "live," or are a subset of the development profession, and that HRD includes a range of activities that help develop staff and promote professional growth from within an organization or company.
Traditionally though, management functions include those human activities that most are familiar with: deciding what staff you need, recruiting, hiring and training employees, monitoring and managing their performance, and also determining benefits and compensation guidelines, as well as complying with state and federal laws.
HR Management in Today's Workplace
Human Resource Management today is much different in that today's jobs don't just require a pair of hands. Managers and employers must dig deep to realize that while a potential employee may possess a particular skill set for a certain job or role within a company, the prospect may also have other skills that could be developed and utilized to create a professional who is an asset to the company long term.

And, while it's the role of the HR department to hire the best people to help the business succeed, HR managers must also realize that today's worker is also particular about the environment his future employer can provide. Topics like benefits, including health, dental, disability, life, and 401K and retirement plans, are considered "standard" for most people looking for the perfect job. Things like flex time, paid time off and other perks also set the stage for creating an atmosphere where employees can perform at their best.

Despite changing times and shifting economies, the same standard principles still apply – one must be able to recruit, hire, and train the best people – and then provide those new employees with an environment for them to grow and succeed.
  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
  • Universal Class is an IACET Accredited Provider

    Course Lessons

    Average Lesson Rating:
    4.6 / 5 Stars (Average Rating)
    "Extraordinarily Helpful"
    (3,096 votes)

    Lesson 1: Introduction to HR Management

    A. HR Management: HRM versus HRD (Development) B. HR Management: HRM in Today's Workplace 33 Total Points
    • Lesson 1 Video
    • Take Poll: Human Resource Management In a Company
    • Take Survey: Reasons for Taking this Course
    • Complete Assignment: Lesson 1: HR Management and Development
    • Complete: Quiz for Module I - Introduction to Human Resource Management

    Lesson 2: History of Human Resources

    A. Overview of the Labor Department B. Unions C. The Personnel Department D. Human Resource Movement 39 Total Points
    • Lesson 2 Video
    • Complete Assignment: Lesson 2: HR Management and HR Movement
    • Complete: Quiz for Module II - History of Human Resources

    Lesson 3: Finding and Hiring the Best

    A. Where to Find the Right People B. Posting a Truthful Job Description C. Important Laws to Remember D. Reviewing a Resume and the Application Form E. Thought-provoking Interview Questions & What NOT to Say F. You're Hired 33 Total Points
    • Lesson 3 Video
    • Review Article: Interview Questions
    • Complete Assignment: Lesson 3: Employee Selection Process
    • Complete: Quiz for Module III - Finding and Hiring the best “Human” for the job

    Lesson 4: Compensation and Benefits

    A. Determining Pay Rates for Positions B. Hourly, Salary, and Incentive-Based Pay C. If Money Doesn't Motivate D. Time Off E. Health, Dental, and Life Insurance F. Retirement Plans G. Other Perks 39 Total Points
    • Lesson 4 Video
    • Review Article: EAP
    • Complete Assignment: Lesson 4: Components of Pay
    • Complete: Quiz for Module IV - Compensation and Benefits

    Lesson 5: Staying Within Compliance and Creating a Safe Workplace

    A. Employee Policies and Records B. Laws, Topics, and Issues C. Ethics D. Basic OSHA Standards E. Creating a Safe and Healthy Work Environment F. Alcohol, Drugs, and EAP G. HIV/AIDS in the Workplace H. Sexual Harassment 40 Total Points
    • Lesson 5 Video
    • Complete Assignment: Lesson 5: Employee Handbook
    • Complete: Quiz for Module V - Staying within compliance & creating a safe workplace

    Lesson 6: Training, Employee Recognition, and Discipline

    A. Employee Orientation B. Personal, Management, and Leadership Development C. Training Tools D. Motivating and Recognizing Staff Members E. Performance Assessments and Reviews F. Taking Disciplinary Action 37 Total Points
    • Lesson 6 Video
    • Take Poll: Retaining Employees
    • Complete Assignment: Lesson 6: Motivation and HR Management
    • Complete: Quiz for Module VI - Training, Employee recognition and discipline

    Lesson 7: Professional Development

    A. Training and Development Activities B. Individual Career Development Plan C. Management Trainee Programs 35 Total Points
    • Lesson 7 Video
    • Complete Assignment: Lesson 7: Leadership Programs and Employee Growth
    • Complete: Quiz for Module VII - Professional development

    Lesson 8: Calling It Quits

    A. Legal Termination B. When An Employee Quits C. Cuts and Layoffs 37 Total Points
    • Lesson 8 Video
    • Complete Assignment: Lesson 8: Legal Termination of Employees
    • Complete: Quiz for Module VIII - Calling it quits

    Lesson 9: How to Prevent/Respond to Sexual Harassment

    Sexual harassment has been defined in both legal and psychological terms. In legal terms, it has been defined as a form of sex discrimination that consists of unwelcome verbal or physical conduct directed toward someone on the basis of their sex. 45 Total Points
    • Lesson 9 Video
    • Complete: HR Skills: Lesson 9 Exam

    Lesson 10: How to Provide Constructive Feedback to an Employee

    In general, feedback will begin with effective communication. There are many benefits to communicating with employees, including the reduced risk of miscommunication or faulty assumptions made by either party. 35 Total Points
    • Lesson 10 Video
    • Complete: HR Skills: Lesson 10 Exam

    Lesson 11: How to Prevent and Respond to Workplace Conflict

    It is common knowledge that conflict emerges quite often in the workplace. This comes as no surprise, considering that even in the smallest of work settings, employees and managers, alike, often have a multitude of differing interests, beliefs, values, and practices, and are interacting with one another with different levels of resources available to them. 40 Total Points
    • Lesson 11 Video
    • Complete: HR Skills: Lesson 11 Exam

    Lesson 12: How to Recruit, Interview, and Select Employees

    Great organizations are built through the efforts of great people. The cumulative attitudes and efforts of employees ultimately determine the culture, profitability, growth and sustainability of the business. In order for a business to hire and retain great people, there must be an effective recruitment and selection process in place. 30 Total Points
    • Lesson 12 Video
    • Complete: HR Skills: Lesson 12 Exam

    Lesson 13: How to Measure Employee Productivity

    No matter what kind of products or services your business offers, it's important to measure employee productivity, and to measure it as accurately as possible. 45 Total Points
    • Lesson 13 Video
    • Complete: HR Skills: Lesson 13 Exam

    Lesson 14: Employee Rights in the Workforce

    As an American worker, you have civil rights protected by various programs in the U.S. government. Knowing these rights is important to protecting your livelihood and well-being. 35 Total Points
    • Lesson 14 Video
    • Complete: HR Skills: Lesson 14 Exam

    Lesson 15: How to Terminate an Employee

    One of the most difficult aspects of a manager's job is terminating an employee. Whether the reason for termination is business-related, performance-related, or for other reasons, terminating an employee is a serious measure and should be done in the most professional, ethical manner possible. 25 Total Points
    • Lesson 15 Video
    • Complete: HR Skills: Lesson 15 Exam

    Lesson 16: How to Motivate Employees

    If you're a business owner, manager or supervisor, you know how important it is to have workers who are highly motivated. Research has shown that motivated employees tend to be far more productive, better skilled, and willing to learn new skills than unmotivated workers. 51 Total Points
    • Lesson 16 Video
    • Take Poll: About This Course
    • Take Poll: Let us know what you think of this course
    • Take Survey: Course Comments
    • Take Survey: Program Evaluation Follow-up Survey (End of Course)
    • Complete: HR Skills: Lesson 16 Exam
    • Complete: The Final Exam
    Total Course Points

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Define what Human Resources Management is.
    • Describe the history of Human Resources.
    • Describe the practices to find and hire the best employees.
    • Describe compensation and benefits.
    • Describe how to stay in compliance and methods to create a safe workplace.
    • Describe training, employee recognition and discipline policies and procedures.
    • Summarize professional development requirements and policies.
    • Describe termination and resignation procedures, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.

    Additional Course Information

    Online CEU Certificate
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    Document Your CEUs on Your Resume
    Course Title: Human Resources Management 101
    Course Number: 7550050
    Course Requirements: View Course Requirements
    Lessons Rating: 4.6 / 5 Stars (3,096 votes)
    Languages: English - United States, Canada and other English speaking countries
    Course Type: General Education (Self-Paced, Online Class)
    CEU Value: 0.8 IACET CEUs (Continuing Education Units)
    CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
    Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
    Assessment Method: Lesson assignments and review exams
    Instructor: Linda Zavadil
    Syllabus: View Syllabus
    Duration: Continuous: Enroll anytime!
    Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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    Student Testimonials

    • "I found that most of the information was very handy....It was a very positive experience and I learned quite a bit." -- Barb M.
    • "The entire course was informative, and gave new insight into the HRM process....Thanks to all for this opportunity, you will see my name again for other courses in the future." -- Frank S.
    • "This was a great course." -- Susanne B.
    • "The instructor has been always very kind and helpful to me. Thanks to her I've found this course very useful." -- Egon E.
    • "I enjoyed this class and the instructor was great!" -- Lynn L.
    • "It was quite a good experience, and I most commend my instructor for warmth, comments and responses." -- Emmanuel A.

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