Online Class: Organizational Behavior in Business

There are hundreds of factors that contribute to the success of a business. The clientele, industry, management, strategy, etc

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  • 15
  • 17
    Exams &
  • 118
    have taken this course
  • 7
    average time
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Course Description

There are hundreds of factors that contribute to the success of a business. The clientele, industry, management, strategy, etc. of the business are just some that will have a true impact on a company. Many business leaders and owners will attempt to consider as many of these aspects as possible, if not all, in decisions and daily operations. However, many of those factors can be managed and identified through a single aspect of the business: its organizational behavior.

Outside of the business world or management, organizational behavior isn't something that is thought about very often. Its value is often taken for granted by those impacted by it the most, the employees. The attitudes, views, and actions of those in an organization contribute greatly to its operation and performance, especially in the business world. This course will explore the different components of organizational business and how companies and their staff members can improve theirs to ensure their success. Some of the topics that will be discussed include:

  • Culture and Diversity--How can the backgrounds of employees impact organizational behavior? What factors are involved that can lead to positive results versus negative? These questions and more will be answered throughout the course.
  • Strategy--The strategic influences of the business can shape organizational behavior into whatever form is necessary, so long as it's done correctly. This section will demonstrate how strategy can be used in organizational behavior to the advantage of the business.
  • Stress--Stress is such a common occurrence in people's personal and professional lives that its impact on organizational behavior shouldn't be a surprise. The course will explore how businesses can effectively manage stress and diminish its effects.


This is just a sample of what to expect in this course. We challenge you to take on organizational behavior for yourself! 

  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.9 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(457 votes)

Lesson One - Organizational Behavior in Business

This lesson is intended to provide an introduction to the topic of organizational behavior. Additional lesson topics: Importance of Organization Behavior OB ; Organizational Behavior 12th Edition; What is organizational behavior? Learn more about the human side of business 10 Total Points
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Why this Course?
  • Assessment: Lesson 1 Quiz

Lesson Two - History, Trends, And Ethics

This lesson will take a look at the known history of organizational behavior, both in and outside of business and the professional world. In looking at the historical aspects, the different organizational behavior trends popular with businesses will be explored. Additional lesson topics: Business Ethics and Social Responsibility; Five Trends Shaping The Future Of Work 10 Total Points
  • Assessment: Lesson 2 Quiz

Lesson Three - Culture and Diversity

This lesson will look at what impacts culture and diversity have directly and indirectly on the organizational behavior of a business. Also included will be ways in which employees and employers can encourage the healthy expression of diversity in the workplace and how businesses can handle issues. Additional lesson topics: Diversity and its Impact on Organizational Performance: The Influence of Diversity Constructions on Expectations and Outcomes; Culture and Organizational Behavior Revisited; Several Principles of Organizational Culture 10 Total Points
  • Assessment: Lesson 3 Quiz

Lesson Four - Perception and Attribution

This lesson will take a closer look at what roles perception and attribution play in organizational behavior. Both concepts will be defined, with additional discussion on attribution theory as it pertains to business. You also will learn what you can do to prevent any adverse effects of perception and attribution from affecting your business, and what options are available when there is an effect. Additional lesson topics: Organizational Behavior – Perception; Understanding Attribution Theory; Here Are Several Problems That Occur With Poor Management Skills 10 Total Points
  • Assessment: Lesson 4 Quiz

Lesson Five - Motivation and Engagement

This lesson will look at the role that motivation specifically plays in the business work through organizational behavior and what businesses can do with it. This will include looking at engagement, identifying the types and sources of motivation and how to give a healthy boost to employee motivation. Additional lesson topics: The Role of Motivation in Organizational Behavior; Using Motivation Theories to Help Influence Organizational Behavior; Several Simple Secrets You Need to Know to Increase Employee Engagement 10 Total Points
  • Assessment: Lesson 5 Quiz

Lesson Six - Managing Stress

This lesson will cover the impact of stress on organizational behavior and how businesses can manage it properly. This is applicable not only to business leaders and owners but also to their employees and management teams. Additional lesson topics: Stress: How It Works and How to Beat It; National Geographic: The Science of Stress; Stress in the Workplace 10 Total Points
  • Assessment: Lesson 6 Quiz

Lesson Seven - Fostering Creativity and Innovation

This lesson will explore the role these concepts play for businesses and what potential impact they can have. Later in the lesson, there will be information for how businesses can foster creativity and innovation among their employees and what actions they should not take in their efforts. Additional lesson topics: The Importance of Creativity and Innovation in Business; Several Ways to Boost Creativity in Your Business 10 Total Points
  • Assessment: Lesson 7 Quiz

Lesson Eight - Decision Making

This lesson will explore the role and effects that decision making has in business and organizational behavior with a look at who really has the final say. Additional lesson topics: Impacts of Organizational Behavior in Business; Decision Types: Several Types of Decisions Every Organization Need to Take; Factors Affecting Decision Making; The Importance of Ethics in Organizations 10 Total Points
  • Assessment: Lesson 8 Quiz

Lesson Nine - Communicating Effectively with Others

This lesson will expand on the value and role that communication plays in organizational behavior and in the workplace. You will learn about the different ways it can be of use and what possible problems can arise from poor communication abilities. Additional lesson topics: Importance of Good Communication in Business; Communicating effectively for business; Improving Communication: Developing Effective Communication Skills 50 Total Points
  • Assessment: Lesson 9 Quiz

Lesson Ten - Working with Groups and Teams

This lesson will look at the value and role of group work and teams in organizational behavior, focusing on its impact and what can be done to identify and prevent problems. Additionally, the lesson also will look at some of the reasons behind the negative associations with group work, and what methods can be done to foster positive team efforts. Additional lesson topics: The Importance of Teamwork in an Organizational Setting; Importance of Team and Team Work 10 Total Points
  • Assessment: Lesson 10 Quiz

Lesson Eleven - Managing Conflict and Negotiating

This lesson will explore what exactly is involved with these skills and how they can be used effectively in the workplace. Information on how to improve both abilities also will be included, as well as what can be done to prevent conflicts from developing in the first place. Additional lesson topics: 5 Basic Types of Conflict Situations found in an Organization – Explained!; Conflict Behavior In Organizations; The Importance of Negotiation in Corporates; Dealing with Workplace Conflict 10 Total Points
  • Assessment: Lesson 11 Quiz

Lesson Twelve - Leadership

This lesson will look into what being a leader in a business truly means and what qualities are necessary for someone to efficiently lead others. Information on how to improve your leadership skills also will be available later in the lesson. Additional lesson topics: Leadership Values and Workplace Ethics; What is the Importance of Leadership in an Organization?; The Best Way to Handle a Power Struggle; Several Different Types of Leadership Styles 10 Total Points
  • Assessment: Lesson 12 Quiz

Lesson Thirteen - Organizational Power and Politics

Every environment has their own internal system that is dictated by aspects such as power and politics. These things have as much control over the functionality of an organization as the individual features of organizational behavior. Additional lesson topics: The Effects of Organizational Structure on Behavior; Different Types of Organizational Structure 10 Total Points
  • Assessment: Lesson 13 Quiz

Lesson Fourteen - Organizational Strategy and Structure

This lesson will explore the roles that strategy and structure play in both business and organizational behavior. Additional lesson topics: 10 Principles of Organizational Culture; Cultural Change That Sticks 10 Total Points
  • Assessment: Lesson 14 Quiz

Lesson Fifteen - Organizational Culture and Changes

This final lesson will explore the connection between organizational culture and changes, and what businesses can do to manage both. Information on how to safely and effectively prompt change and how to prepare for issues regarding culture and changes will also be discussed. 129 Total Points
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Lesson 15 Quiz
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what organizational behavior is in business.
  • Describe history, trends, ethics, culture and diversity that all shape organizational behavior.
  • Describe how perception, attribution, motivation and engagement effect behavior in an organization.
  • Describe methods for managing stress and fostering creativity and innovation in an organization.
  • Describe the decision making process and how to communicate effective with others.
  • Describe methods for managing conflict and negotiating.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Organizational Behavior in Business
Course Number: 9770502
Lessons Rating: 4.9 / 5 Stars (457 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: August 2021
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Course Author: Theresa Smith
Syllabus: View Syllabus
Course Fee: $75.00 U.S. dollars

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