Online Class: Collaboration Skills
no certificate
with CEU Certificate*
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14Lessons
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16Exams &
Assignments -
1,247Students
have taken this course -
7Hours
average time -
0.7CEUs
Course Description
Unleashing the Power of Collaboration: Navigating Group Dynamics and Decision Making
In an era where diversity of thought is celebrated, collaboration emerges as the crucible where innovative solutions are forged. It's a symphony of ideas, where diverse perspectives, skills, and experiences harmonize to solve challenges more efficiently. While individual brilliance has its place, it's the collective intellect that often charts the path to groundbreaking solutions.
Embark on a Transformative Journey
Our meticulously designed course ventures deep into the heart of collaboration. With a curated blend of theoretical and practical insights, this course is your comprehensive guide to unlocking the myriad benefits of effective collaborative practices.
Course Highlights:
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The Art of Collaboration: Understand the intricate web of processes that underpin successful collaboration. It's not just about getting people together; it's about ensuring that their combined energies are channeled productively.
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Group Dynamics Decoded: Explore the social, emotional, and intellectual aspects of group interactions. From fostering essential skills to keeping participants motivated, we delve into every nuance.
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Conflict: Catalyst or Catastrophe: Conflicts aren't always detrimental. Learn strategies to manage disagreements, turning them into catalysts for better solutions rather than letting them become roadblocks.
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The Power of Listening: In the cacophony of collaborative discussions, the skill of truly listening stands paramount. Master the art of deep listening, ensuring every voice is heard and valued.
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Beyond Teamwork - Building Consensus: Discover why collaboration transcends mere teamwork. Dive deep into the mechanics of consensus building, understanding its role in ensuring collective ownership and commitment.
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Visualizing Solutions with Process Maps: Transform abstract discussions into tangible visuals. Learn to chart process maps that offer clarity, ensuring everyone is aligned and aware of the bigger picture.
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Overcoming Barriers: No collaboration is devoid of challenges. Equip yourself with tools and strategies to navigate these barriers, ensuring they don't stymie the group's progress.
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Efficiency in Collaboration: While collaboration is invaluable, it shouldn't be time-consuming. Unearth techniques to run productive meetings, communicate effectively, and ensure timely decision-making.
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Time Management Mastery: From ensuring punctuality to optimizing discussions, delve into practical strategies that ensure meetings are both effective and efficient.
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Decision Making in a Collaborative Environment: Grapple with challenging choices and learn to make decisions that are not just smart but also inclusive and sustainable.
The Collaboration Promise:
As we navigate a world that's increasingly interconnected and complex, collaboration stands as a beacon of hope, promising solutions that are holistic, inclusive, and innovative. While the journey of collaboration is replete with challenges, the rewards - in terms of outcomes and learnings - are profound.
Join us on this immersive exploration of collaboration. Whether you're a seasoned leader, an aspiring entrepreneur, or a professional eager to drive change, this course is your roadmap to harnessing the unparalleled power of collective effort. Together, let's co-create the future!
Course Motivation
Others point to the definition including diversity – diversity in problem solving, ideas, and talents. Still there are those who toss into the definition mix the thoughts of a diversified team working together with the sole purpose to create betterment in the areas of operations, relationships, technology and overall structure.
One misstep in the definition occurs when someone confuses collaboration with innovation. Innovation simply means adding something new to the mix, whether it's a new method, idea, or job skill. This can be a result of collaboration, but it is not the definition – the two are not the same thing.
So how does this translate in the business world? It has been documented that many CEOs and other top-tier business professional have admitted that much of their success came from great "corporate teams," or "collaborative efforts from some great co-workers." Their success was a direct result of various groups of people sharing ideas, brain-storming a problem, and finding a working solution – it was the group defining the problem, seeking a solution, agreeing on the best course of action, and then implementing the fix. Some call it taking team work to the "next" level. But it's more than that.
Supervisors, managers, and business leaders like to see collaborative efforts, since those efforts reap great rewards. These rewards include: sharing knowledge and job skills, learning together, building consensus, and work retention as more employees find job satisfaction through collaboration. These rewards translate into solutions to complex problems and bringing needed knowledge, skills, and expertise to the table when needed. And sometimes this happens through another tactic of collaboration – divide and conquer. But so far, we've been looking at collaboration in a diminutive state. Let's look at an example of a collaborative effort in big business, where the stakes can be huge. Let's look at Microsoft and its software Microsoft Office and how the software giant used the collaborative effort of "divide and conquer."
One of the great obstacles Microsoft and other media giants, like Apple, have to overcome on a daily basis in the open market is with free products. "Free" rings true with consumers, especially if the product is simple to use and can add value to their life. So Microsoft had to divide and conquer the competition. What the leadership realized was its Office product's perceived value increased, as more and more customers used the service. So Microsoft upped the ante by reaching agreements with many computer companies to have Office uploaded onto its basic models. This was the "seed" the company needed to flood the market. With the larger user base, companies were encouraged to buy the software for their business, since employees were familiar with it and would not require a lot of training. Another benefit of using Office was it eliminated incompatibility issues with customers and other businesses, since the software program was popular and universally being used. This strategy is called "segmenting the market" or, as it is better known, "dividing" the market so it can "conquer." That is collaboration on multi-levels in big business.
Divide and conquer on a smaller level simply could be this example -- a business owner who wants to open a second office. Instead of assigning the task to two people and giving them three months to get the office open, he breaks the whole project up into smaller pieces involving more employees. While one is out looking at prospective locations, another is looking into the cost and availability of movers. Another individual is interviewing and hiring new employees to fill the office, while someone else is figuring out equipment needs. What would have taken a few people many months, now will be accomplished in one month, because of their collaborative efforts of "divide and conquer."
Sometimes a team comes to a defining moment in collaboration when they suddenly realize the true benefits associated with it. A great example was in the movie, An Officer and a Gentleman, where Zack Mayo (Richard Gere) is about to break the obstacle course record, but stops near the finish line, runs back, picks up Seeger (Lisa Eilbacher), and proceeds to coach and encourage her over the 12-foot wall so she will not be eliminated from the training course. As she makes it over the wall, and the two complete the course, the rest of the class is encouraging and cheering them. That is true collaboration. For outstanding results in any endeavor involving a team, collaboration is a vital ingredient in the recipe for success or you will end up with a fallen cake. There's the chance it might taste good, but it's not a cake you proudly display.
As you are beginning to see, the hardest part of collaboration is getting everyone to put their ego aside, so the person who excels at a certain task can take the lead. This takes negotiation, leadership, and communication skills all rolled into one. Once this lesson is learned, the whole team succeeds.
In the small business world, this lesson is one of the hardest for an owner to learn. He has invested his life savings into his business and thinks he must do everything. This leads to failure. The owner must realize he is not the expert at everything, but he needs to trust the people he hired. He needs to collaborate with them, so his business goals will be achieved. Collaboration is a definite skill that has to be learned -- it's learning to let go so the team, as a whole, can reach its predetermined goal.
There are other challenges associated with collaboration. One of the main stumbling blocks is easily overlooked by many managers. If it was actually realized, the results would be a more harmonious workplace and less stress on management. This overlooked stumbling block is the realization that collaboration requires a fundamentally different work setting from the hierarchal structures found in most businesses today. For collaboration to have a chance, the working environment must be flexible. Information, resources, and knowledge, must be freely shared among workers.
The other part of the overlooked equation is that employees are entering the work force with different perceptions and understandings. Baby Boomers understand work better in the hierarchal system that has been in existence since the 1950s, while the Millennials are used to a more team setting, where everything is shared. Toss Generation X into the picture, where you have a mix from the other two groups, and you have a group of people with some difficulty adapting to each other. The challenge for the leader of the team is to find compatibility and get everyone working together on the same page of instructions. The benefits will far outweigh the struggles for the group to find a working relationship. Each group of individuals brings valuable insight to the table, just from their backgrounds. The generation mixes can, and do, make dynamic teams once everyone knows and understands how each member will approach the task at hand. It's the leader's job to open this communication and keep it freely flowing, so collaboration can work its magic and reach its goal or goals the fastest and most efficient way possible.
Some of the benefits coming from this dynamic team will be keenness and awareness of the situation and task at hand; a perpetual motivation to complete the job; a weighing of all alternatives; team work and voluntarily seeking compromise; and finally, you would have a proactive, instead of a reactive, team, which was the difference between the 1992 and 2008/2012 Dream Teams.
As mentioned earlier, most will agree that collaboration is beneficial, but its value for some leaders is questionable. This questionable value partly comes from the culture in which collaboration is being attempted, while at other times, it has to do with the lack of effective management in its processes. Without true buy-in from the organization and its leaders, the actual value will not be realized. It takes buy-in for it to be a success. It takes commitment of resources. It takes the proper culture for collaboration to thrive. But with all its nuances in definition and perceived value, collaboration can, and does, bring an organization true merit and worth. Collaboration, used properly, can bring projects to a close faster, place new products in customers' hands ahead of schedule, and actually reduce overhead, or even startup costs, for new innovations.
And collaboration has the ability to reduce turnover in personnel, since many enjoy teamwork and the freedom it brings. Teamwork reduces the stress on individuals, since they do not feel the weight of a complete project on their shoulders. Utilizing collaboration to create a team, allows employees to feel as if they are a part of something bigger than themselves and gives the feeling of accomplishment when they overcome an obstacle that is perceivably larger than one person. All of this together adds to a reduction in turnover. This can be a great savings for a company, considering the average cost for recruiting, screening, training, and getting a new worker plugged in to an organization costs about $4,000. So, with all these values, and with the advances in technology to allow team members to be in varied locations, collaboration has become a valuable resource for leaders to use to reach a specified goal.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Course Lessons
Learning Outcomes
- Define what collaboration is.
- Describe overcoming defensiveness.
- Describe understanding truthfulness in collaboration.
- Summarize listening skills requirement in collaboration.
- Describe self-awareness and awareness of others in collaboration.
- Describe the life cycle of collaborative teams.
- Describe methods for building consensus.
- Describe methods for resolving conflicts.
- Describe methods for designing a process map.
- Describe methods for running effective meetings and communicating progress.
- Define tools for viewing problems, generating ideas, and evaluating solutions.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
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Self-paced | |
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Time to complete | 6 months |
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Time to complete | 12 Months |
No. of courses | 600+ |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "Very informative." -- Kathy R.
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