Universal Class: Over 500 Online Certificate Courses

Online Class: Business Etiquette

Career Development Picture
no certificate
- OR -
with CEU Certificate*
Start Right Now!
Taking multiple courses? Save with our platinum program.

Course Description

Proper Business Etiquette is a fundamental requirement for all jobs. Great business etiquette can set you apart from the competition and position your career in the right direction for growth and opportunity.

In this course we look at several factors which may be holding you back from reaching your full potential. We teach you basic principles and advanced principles in business etiquette then provide additional advanced strategies and tips to refine your professional image using the best etiquette techniques.

This course will take your career to the next level no matter what industry, organization, or sector you are employed. We help you develop your own strategy to building the professional image you want to portray in both personal and professional encounters. We focus on image, communication, and conveyance. We cover all of the major etiquette interactions you will encounter in your career from technical to personal interactions including etiquette for networking, social events, cellphones, voicemail, email, how to dress, job interview presentation and even international travel.

  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Students who took this course also took these courses...


Request More Information

Request More Information
Have a question? Check out our FAQ or contact us for more information.
Career Development Picture Career Development Picture

Course Lessons

Average Lesson Rating: (228 votes)
4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
8/20/2017 11:44:03 AM

Lesson 1: Business Communication Etiquette

In this lesson, we will provide you with great ideas to enhance your current skills, develop new ones, and help eliminate bad ones. 13 Total Points
  • Review Article: How to be Tactful
  • Complete Assignment: An Introduction
  • Complete: Exam 1

Lesson 2: Building a Professional Image

The professional business image can entail several components that combine to form both how you look in the environment, and how you perform. 12 Total Points
  • Review 2 Articles: 8 Ways To Build An Unbeatable Professional Image; Six Strategies for Building a Professional Image that Drives Business Results
  • Complete: Exam 2

Lesson 3: How to Network and Networking Etiquette

Networking is a social event, or any opportunity you have to meet new people who may be a potential business client or resource with whom you can share information. 12 Total Points
  • Review 3 Articles: 10 Signs You?re Doing Networking All Wrong; Proper Networking Etiquette; Networking Etiquette and Actions
  • Complete: Exam 3

Lesson 4: Restaurant Etiquette

The interesting thing about restaurant etiquette is that it touches almost every person at every level in their career, no matter what industry you work in. 12 Total Points
  • Review 2 Articles: 15 Etiquette Rules For Dining At Fancy Restaurants; Practicing Proper Restaurant Dining Etiquette
  • Complete: Exam 4

Lesson 5: Cell Phone Etiquette

Cell phone communication is the best form of back and forth communication. It allows each user to give and receive information, and to ask questions in between for clarity. 12 Total Points
  • Review Article: Workplace Cell Phone Etiquette ? 7 Smart Tips
  • Complete: Exam 5

Lesson 6: Voice Mail Etiquette

Using voice mail productively and properly will help you be a more effective business professional. 11 Total Points
  • Review Article: Etiquette for Setting Up Voicemail
  • Complete: Exam 6

Lesson 7: Air Travel Etiquette

Air travel etiquette is important for all of us, but even more so for those who travel on behalf of their company or organization. 12 Total Points
  • Review Article: Whose Feet Are Those? Negotiating Air-Travel Etiquette
  • Complete: Exam 7

Lesson 8: Office Gossip Etiquette

Managing office gossip properly will help ensure your career is progressing in the right direction, eliminates distrust, and shows your credibility within your organization. 12 Total Points
  • Review Article: Business Etiquette: Avoid the Temptation of Office Gossip
  • Complete: Exam 8

Lesson 9: Cocktail Party Etiquette

Cocktail parties and entertaining guests are common elements of business networking, socializing, and celebrating. 12 Total Points
  • Review 2 Articles: Cocktail Party Etiquette; Modern Etiquette: Business cocktail etiquette
  • Complete: Exam 9

Lesson 10: Business Dress Etiquette

Business dress etiquette is one of the visual aspects of your business image. You can say quite a bit about yourself using business dress etiquette, without even saying a word. It is all visual. 12 Total Points
  • Review 2 Articles: How to Dress for Success; Etiquette Rules for Dress in a Business Environment
  • Complete: Exam 10

Lesson 11: E-mail Etiquette

E-mail is a powerful force, but it can also become a drain on your business efficiency. While e-mail can be sent to a single person, or 30,000 people at once, with all that power comes a lot of responsibility. 12 Total Points
  • Review 2 Articles: How to Write a Thank-you Note: Etiquette Tips; Business Email Etiquette Basics
  • Complete: Exam 11

Lesson 12: Social Media Etiquette

Your focus should be on ensuring your social media networking works for you, and not against you. 12 Total Points
  • Review Article: 38 Tips on Social Media Etiquette for Business
  • Complete: Exam 12

Lesson 13: Job Interview Etiquette

The interview process can be equally viewed on both sides of the table -- as the interviewer, and as the interviewee. 12 Total Points
  • Complete: Exam 13

Lesson 14: International Etiquette

U.S. business depends on international relationships. It is important for you, as the business professional, to know what is expected of you in your client relationships. 99 Total Points
  • Review 2 Articles: Free International Etiquette Guides; International Etiquette for Business people
  • Take Poll: Your Opinion Matters: Course Rating
  • Complete: Exam 14
  • Complete: The Final Exam
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Business Etiquette
Course Number: 8900331
Languages: English - United States, Canada and other English speaking countries
Course Type: Professional Development
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
for 6 months
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
for 6 months
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
Best Value
Certificates & CEUs
per year
You save 50%!
Billed once
Includes all 500+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 500+
Platinum Monthly
Certificates & CEUs
$59 first month
$29.00 / each consecutive month thereafter
Billed monthly
Includes all 500+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete Monthly
No. of courses 500+

Related Courses

Follow Us Online
  • Follow us on Google Plus Follow us on FaceBook Follow us on Twitter Follow us on YouTube
© Copyright 1999-2017 Universal Class™ All rights reserved.