Online Class: Business Etiquette

In this course we look at several factors which may be holding you back from reaching your full potential. We teach you basic principles and advanced principles in business etiquette then provide additional advanced strategies and tips to refine your professional image using the best etiquette techniques.

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$120.00
with CEU Certificate*
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$120.00 (with CEU Certificate)
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  • 14
    Lessons
  • 16
    Exams &
    Assignments
  • 1,581
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 

Course Description

Mastering Business Etiquette: Paving the Way to Success

In the modern business landscape, where competition is fierce and impressions matter more than ever, impeccable business etiquette isn't just a luxury; it's a necessity. Navigating the intricate maze of professional interactions, from meetings to emails to social gatherings, requires an astute awareness of propriety, cultural nuances, and polished personal presentation. This course, "Mastering Business Etiquette," is meticulously designed to elevate you above the competition, ensuring you not only fit in but stand out in every professional setting.

Picture this: two equally qualified candidates walk into a room. One is knowledgeable but lacks the refined touch in their interactions, while the other exudes confidence, knows when to speak, when to listen, and makes everyone in the room feel valued. Which one leaves a lasting impression? Our extensive curriculum aims to ensure that you are consistently the latter.

While many professionals believe they possess adequate etiquette, few understand the breadth and depth of its impact. Our course delves deep, dissecting various elements that might be unconsciously stalling your growth, and offers actionable insights to transcend those barriers. From foundational principles to nuanced strategies, we ensure you're prepared for every situation.

Key Highlights:

  1. Personal Branding & Image: Learn how to craft and project a compelling professional narrative. Your image is not just about how you look, but how you make others feel. We help sculpt your persona so it resonates in every room you enter.

  2. Advanced Communication Techniques: Communication goes beyond words. Understand the subtleties of body language, active listening, and effective verbal conveyance to make every interaction count.

  3. Digital Decorum: In a world dominated by screens, learn how to maintain professionalism across digital platforms, from the perfect email sign-off to voicemail etiquette.

  4. Dress for Success: Decipher the unwritten codes of business attire. What does "business casual" really mean, and how can you use clothing to express your competence and confidence?

  5. Networking & Social Engagements: Seamlessly navigate business cocktails, conferences, and other networking events with grace. Master the art of small talk, introductions, and ensuring mutually beneficial encounters.

  6. Cultural Sensitivity & International Etiquette: As businesses become more global, understanding cultural nuances is essential. Discover strategies for successful international interactions, whether you're traveling abroad or video-conferencing.

  7. Specialized Modules: From job interviews to boardroom presentations, we have tailored sessions addressing the unique challenges and opportunities of various professional scenarios.

By the end of this transformative course, you won't just be another face in the crowd. You will possess the rare blend of knowledge, grace, and professionalism that paves the way to unparalleled success. Whether you're an emerging executive, a seasoned professional looking to refresh your interpersonal skills, or simply aiming to be the best in your field, "Mastering Business Etiquette" is the catalyst to propel your career to unprecedented heights. Join us and invest in a future where every door is open, every interaction is an opportunity, and success is not just a goal, but a guarantee.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.46 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,495 votes)

Lesson 1: Business Communication Etiquette

13 Points
In this lesson, we will provide you with great ideas to enhance your current skills, develop new ones, and help eliminate bad ones. Additional lesson topics: The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success; How to be Tactful
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Exam 1

Lesson 2: Building a Professional Image

11 Points
The professional business image can entail several components that combine to form both how you look in the environment, and how you perform. Additional lesson topics: 8 Ways to Build An Unbeatable Professional Image; Six Strategies for Building a Professional Image that Drives Business Results
  • Lesson 2 Video
  • Assessment: Exam 2

Lesson 3: How to Network and Networking Etiquette

12 Points
Networking is a social event, or any opportunity you have to meet new people who may be a potential business client or resource with whom you can share information. Additional lesson topics: 10 Signs You're Doing Networking All Wrong; Proper Networking Etiquette
  • Lesson 3 Video
  • Assessment: Exam 3

Lesson 4: Restaurant Etiquette

12 Points
The interesting thing about restaurant etiquette is that it touches almost every person at every level in their career, no matter what industry you work in. Additional lesson topics: 15 Etiquette Rules For Dining At Fancy Restaurants
  • Lesson 4 Video
  • Assessment: Exam 4

Lesson 5: Cell Phone Etiquette

12 Points
Cell phone communication is the best form of back and forth communication. It allows each user to give and receive information, and to ask questions in between for clarity. Additional lesson topics: Workplace Cell Phone Etiquette – Several Smart Tips
  • Lesson 5 Video
  • Assessment: Exam 5

Lesson 6: Voice Mail Etiquette

11 Points
Using voice mail productively and properly will help you be a more effective business professional. Additional lesson topics: Etiquette for Setting Up Voicemail
  • Lesson 6 Video
  • Assessment: Exam 6

Lesson 7: Air Travel Etiquette

12 Points
Air travel etiquette is important for all of us, but even more so for those who travel on behalf of their company or organization. Additional lesson topics: Whose Feet Are Those? Negotiating Air-Travel Etiquette; Several Essential Rules Of Airplane Etiquette Business Insider
  • Lesson 7 Video
  • Assessment: Exam 7

Lesson 8: Office Gossip Etiquette

12 Points
Managing office gossip properly will help ensure your career is progressing in the right direction, eliminates distrust, and shows your credibility within your organization.
  • Lesson 8 Video
  • Assessment: Exam 8

Lesson 9: Cocktail Party Etiquette

12 Points
Cocktail parties and entertaining guests are common elements of business networking, socializing, and celebrating. Additional lesson topics: Cocktail Party Etiquette; Modern Etiquette: Business cocktail etiquette
  • Lesson 9 Video
  • Assessment: Exam 9

Lesson 10: Business Dress Etiquette

12 Points
Business dress etiquette is one of the visual aspects of your business image. You can say quite a bit about yourself using business dress etiquette, without even saying a word. It is all visual. Additional lesson topics: How to Dress for Success; Etiquette Rules for Dress in a Business Environment
  • Lesson 10 Video
  • Assessment: Exam 10

Lesson 11: E-mail Etiquette

12 Points
E-mail is a powerful force, but it can also become a drain on your business efficiency. While e-mail can be sent to a single person, or 30,000 people at once, with all that power comes a lot of responsibility. Additional lesson topics: How to Write a Thank-you Note: Etiquette Tips; Business Email Etiquette Basics
  • Lesson 11 Video
  • Assessment: Exam 11

Lesson 12: Social Media Etiquette

12 Points
Your focus should be on ensuring your social media networking works for you, and not against you. Additional lesson topics: 38 Tips on Social Media Etiquette for Business
  • Lesson 12 Video
  • Assessment: Exam 12

Lesson 13: Job Interview Etiquette

12 Points
The interview process can be equally viewed on both sides of the table -- as the interviewer, and as the interviewee.
  • Lesson 13 Video
  • Assessment: Exam 13

Lesson 14: International Etiquette

99 Points
U.S. business depends on international relationships. It is important for you, as the business professional, to know what is expected of you in your client relationships. Additional lesson topics: Free International Etiquette Guides
  • Lesson 14 Video
  • Lesson discussions: Your Opinion Matters: Course Rating; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Exam 14
  • Assessment: The Final Exam
254
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define business communication etiquette.
  • Describe methods for building a professional image.
  • Describe how to network and networking etiquette.
  • Identify restaurant etiquette.
  • Identify cell phone etiquette.
  • Identify voice mail etiquette.
  • Identify air travel etiquette.
  • Describe office gossip etiquette.
  • Describe cocktail party etiquette.
  • Summarize business dress etiquette.
  • Identify e-mail etiquette.
  • Identify social media etiquette.
  • Describe job interview etiquette.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Business Etiquette
Course Number: 8900331
Lessons Rating: 4.46 / 5 Stars (1,495 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: You can take this course online in every U.S. state including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. International availability includes English-speaking countries like Canada, Australia, the UK, and South Africa.
Last Updated: February 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I think this course was extremely helpful, and taught me many things I was not aware of before. It was amazing." -- Jennifer F.
  • "This course is great! I really enjoyed the content." -- Monica S.
  • "I really enjoyed the course . I feel like I learned and it was very helpful." -- Brandy R.
  • "It was very informative and well written. I enjoyed learning something new." -- Jessica H.
  • "Amazing course!" -- Danny A.
  • "it was a great course." -- Corionna L.

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