Team Management and Leadership

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  • 15
  • 17
    Exams &
  • 10
    average time
  • 1.0

Course Description

In this course about Team Management and Leadership, we take you through topics and resources that will help you to be the transformative leader your team needs.

 We begin with an introduction to the roles of the manager and leader, and what modern leaders know that help them to lead and manage successful teams. From there, we explore leadership theories and styles used by the most famous leaders from history and today.

We discuss the importance of emotional intelligence, and the skills needed for high EQ. From there, we take the leader on a journey, from hiring the right person, to getting them onboarded to culture and norms, breaking the ice, and developing their skills.

There are certain important skills that all leaders need, and this course spends times learning about them all: communication, delegation, management, and coaching. We round out this course with an in-depth look at how a leader manages during a transition, and the skills he or she will need to get their team through a crisis. To end, we will look at how managing a remote team differs from managing an on-site team.


This course takes leaders through everything they need to know to be effective and innovative in their company as a team leader and manager. 

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Lesson 1: Introduction to Leadership and Management

1. Define the dynamic role of the leader. 2. Identify and describe several models of leadership. 3. Define the highly skilled role of the manager. 4. Compare and contrast the differences between the roles of the leader and the roles of the manager. 11 Total Points
  • Lesson 1 Video
  • Review 2 Articles: The Face Of Leadership -- And How Your Team Might Be Reading Into It; Managing for Business Effectiveness
  • Take Survey: Reasons for Taking this Course
  • Complete Assignment: Who am I?
  • Complete: Lesson 1 Quiz

Lesson 2: Qualities of a Great Leader

1. Define and recognize qualities of great leaders, including integrity, passion, enthusiasm, vision, decisiveness, self-awareness, and focus. 10 Total Points
  • Lesson 2 Video
  • Review 2 Articles: 8 Essential Qualities That Define Great Leadership; 101 Best Leadership Skills, Traits and Qualities ? The Complete List
  • Complete: Lesson 2 Quiz

Lesson 3: Theories of Effective Leadership

1. Define Trait Theory of Leadership and recall its history and components. 2. Define Behavioral Theory Leadership and recall its history and components. 3. Define the Hersey-Blanchard Situational Leadership Theory and recall its history and components. 4. Define SLII Theory of Leadership and recall its history and components. 10 Total Points
  • Lesson 3 Video
  • Review 3 Articles: The Major Leadership Theories; Theories of Effective Leadership Behavior; Understanding the Trait Theory of Leadership
  • Complete: Lesson 3 Quiz

Lesson 4: What is Emotional Intelligence?

This lesson will focus on the definition of Emotional Intelligence and how it applies to Team Management. 10 Total Points
  • Lesson 4 Video
  • Review 4 Articles: What Is Emotional Intelligence?; What is Emotional Intelligence? +18 Ways To Improve It; Emotional intelligence and the identification of emotion; Emotional Intelligence in Leadership
  • Complete: Lesson 4 Quiz

Lesson 5: How to Build a Successful Team

1. Review the most effective format and information contained in a job description. 2. Describe the interview process and discuss the importance of interview skills. 3. Describe how to prepare to onboard new employees. 4. Define the review process. 10 Total Points
  • Lesson 5 Video
  • Review 3 Articles: How to Build a Successful Team; Steps to Building an Effective Team; Building A Strong Team: The Secrets Of A Successful Leader
  • Complete: Lesson 5 Quiz

Lesson 6: Strategies for Effective Team Management

1. Recognize some common mistakes leaders make when trying to manage their team. 2. Define transparency, collaboration, and communication, as well as how they benefit team management. 3. Review the daily huddle and its effect on efficient team management. 4. Define burnout and how it can be prevented. 10 Total Points
  • Lesson 6 Video
  • Review 3 Articles: 10 Common Leadership and Management Mistakes; New Study Shows Transparency Isn't Just Good Ethics - It's Good Business; Workplace Strategies to Avoid Burnout
  • Complete: Lesson 6 Quiz

Lesson 7: Team Building

In this lesson, we're going to talk about building lines of communication and relationships within your team. 10 Total Points
  • Lesson 7 Video
  • Review 4 Articles: 5 Ways to Effectively Determine Employee Strengths and Weaknesses; Examples of Strengths in the Workplace; Identifying and Leveraging Employees' Work Styles and Strengths; 11 Ways to Build the Strengths of Your Team Members
  • Complete: Lesson 7 Quiz

Lesson 8: Importance of Identifying Team Strengths

1. Understand the importance of identifying your team?s strengths. 2. Define strategies for identifying your team?s strengths. 3. Learn some strategies for identifying your teammate?s individual strengths and weaknesses. 4. Define the Myers-Briggs Type Indicator assessment. 5. Define Strengths-Based Leadership and its effects on the team. 10 Total Points
  • Lesson 8 Video
  • Review Article: SWOT Analysis Discover New Opportunities, Manage and Eliminate Threats
  • Complete: Lesson 8 Quiz

Lesson 9: The Importance of Identifying Your Own Strengths

1. Understand the importance of identifying your own strengths as the team leader. 2. Define the SWOT assessment and how it can be used to identify strengths, weaknesses, opportunities, and threats. 3. Understand how to identify weaknesses and strategies to improve those skills. 10 Total Points
  • Lesson 9 Video
  • Review 2 Articles: Why It's Important To Know Your Strengths And Weaknesses; Know Your Strengths To Be A More Effective And Successful Leader
  • Complete: Lesson 9 Quiz

Lesson 10: The Role of the Coach

1. Define the role of the coach in the business sector. 2. Define the characteristics of the Leader-Coach. 3. Define the skills a Leader-Coach possesses, both formally and informally. 4. Discuss the outcomes of effective coaching on the team. 10 Total Points
  • Lesson 10 Video
  • Review 3 Articles: Collaborative Coaching: Changing the Mindset; What kind of coach are you? How to identify your career coaching style; Business Coaching Styles
  • Complete: Lesson 10 Quiz

Lesson 11: Communication Skills and Their Importance

1. Define why communication is important for leaders. 2. Describe and define the skills needed for effective communication. 3. List tips and techniques for effective communication. 10 Total Points
  • Lesson 11 Video
  • Review 3 Articles: Importance of Team Communication Skills; Why Is Team Communication Important When in Teams?; Top Tips for Effective Interpersonal Communication
  • Complete: Lesson 11 Quiz

Lesson 12: Why Leaders Don't Delegate

1. Define delegation and how it affects the Leader and the team. 2. Discuss the reasons why Leaders do not delegate. 3. Discuss why and how Leaders delegate. 4. Define the five levels of effective delegation. 10 Total Points
  • Lesson 12 Video
  • Review 3 Articles: To Be a Great Leader, You Have to Learn How to Delegate Well; Great Leaders Perfect The Art Of Delegation; 7 Strategies for Delegating Better and Getting More Done
  • Complete: Lesson 12 Quiz

Lesson 13: Changes and Challenges

1. Discuss how to deal with personal and professional change. 2. Define the ways in which a leader can successfully lead their team through changes. 3. Discuss some things that leaders should not do during times of transition. 10 Total Points
  • Lesson 13 Video
  • Review 4 Articles: How to Manage your Team through Change: 18 Powerful Tips; Successful Tips for Leading Your Team Through Change; The Disadvantages of Teamwork in the Workplace; The Disadvantages of Change in an Organization
  • Complete: Lesson 13 Quiz

Lesson 14: Managing a Crisis Effectively

1. Discuss the personal skills a leader needs to handle a professional crisis. 2. Define the ten steps to lead a team through a crisis. 3. Discuss the role of external crisis management. 10 Total Points
  • Lesson 14 Video
  • Review 3 Articles: 10 Tips For Handling A Personal Crisis At Work; 3 Tips for Managing Employees During a Personal Crisis; 10 Key Steps to Lead Your Team During a Crisis
  • Complete: Lesson 14 Quiz

Lesson 15: Leadership and Team Management in the Virtual World

1. Discuss why remote workers and their employers benefit from remote work. 2. Define strategies for effective remote leadership. 3. Discuss common mistakes to avoid concerning remote leadership. 67 Total Points
  • Lesson 15 Video
  • Take Poll: End of Course Poll
  • Take Survey: Course Comments
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 15 Quiz
  • Complete: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define the qualities of a great leader.
  • Describe the theories of effective leadership.
  • Define emotional intelligence.
  • Describe how to build a successful team.
  • Describe strategies for effective team management.
  • Describe team building.
  • Describe importance of identifying team strengths.
  • Describe the importance of identifying your own strengths.
  • Describe the role of the coach.
  • Describe communication skills and their importance.
  • Describe methods for managing a crisis effectively.
  • Describe leadership and team management in the virtual world, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Team Management and Leadership
Course Number: 9770580
Course Requirements: View Course Requirements
Languages: English - United States, Canada and other English speaking countries
Course Type: Professional Development (Self-Paced, Online Class)
CEU Value: 1.0 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $60.00 (no CEU Certification) || with Online CEU Certification: $85.00

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