Online Class: Office Skills 101

no certificate
with CEU Certificate*
-
20Lessons
-
22Exams &
Assignments -
1,024Students
have taken this course -
12Hours
average time -
1.2CEUs
Course Description
This comprehensive online course on "office skills" will provide all the core office skills you should know (and have mastered) before you start employment at any office--smal or large. This course has two main purposes:
- To develop technical skills necessary for success in the workplace
- To improve soft skills that are key to professional and personal growth
The course provides an in-depth guide to fundamental office skills that are universally desirable in employees by companies across industries. Students who enroll in this course will work through twenty comprehensive topics, and each lesson will define the specific topic, explain its significant to personal and professional development, and will provide specific strategies for refining skills associated with that topic. Developing and implementing these skills and strategies can improve your productivity and, ultimately, lead to increased confidence. The course is broken into the following twenty lessons:
- Written Communication
- Oral Communication
- Introduction to Computers
- Introduction to Typing
- Advanced Typing
- Microsoft Office – Word
- Microsoft Office – Excel
- Microsoft Office – PowerPoint
- Basics to Bookkeeping I
- Basics to Bookkeeping II
- Standard Office Equipment
- Customer Service Skills I
- Customer Service Skills II
- Introduction to Social Media Management
- Time Management Skills
- Introduction to Organization
- Organizing Print and Digital Files
- Introduction to Resourcefulness and Research
- Self-Motivation Skills I
- Self-Motivation Skills II
Each lesson is followed by an assessment to test your mastery of core concepts. If you are successful at completing this course with an overall grade of 70% or higher, you will be eligible to earn professional development CEUs you can put on your resume.
The course is appropriate for any student who is looking to develop their skills, including office administrators and other professionals as well as individuals looking to increase their personal and practical knowledge.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: Written Communication
Lesson 1 Video
Complete Assignment: An Introduction
Assessment: Lesson 1 Exam
Lesson 2: Oral Communication
Lesson 2 Video
Assessment: Lesson 2 Exam
Lesson 3: Introduction to Computers
Lesson 3 Video
Assessment: Lesson 3 Exam
Lesson 4: Introduction to Typing
Lesson 4 Video
Assessment: Lesson 4 Exam
Lesson 5: Advanced Typing
Lesson 5 Video
Assessment: Lesson 5 Exam
Lesson 6: Microsoft Office - Word
Lesson 6 Video
Assessment: Lesson 6 Exam
Lesson 7: Microsoft Office - Excel
Lesson 7 Video
Assessment: Lesson 7 Exam
Lesson 8: Microsoft Office - PowerPoint
Lesson 8 Video
Assessment: Lesson 8 Exam
Lesson 9: Basics to Bookkeeping I
Lesson 9 Video
Assessment: Lesson 9 Exam
Lesson 10: Basics to Bookkeeping II
Lesson 10 Video
Assessment: Lesson 10 Exam
Lesson 11: Standard Office Equipment
Lesson 11 Video
Assessment: Lesson 11 Exam
Lesson 12: Customer Service Skills I
Lesson 12 Video
Assessment: Lesson 12 Exam
Lesson 13: Customer Service Skills II
Lesson 13 Video
Assessment: Lesson 13 Exam
Lesson 14: Introduction to Social Media Management
Lesson 14 Video
Assessment: Lesson 14 Exam
Lesson 15: Time Management Skills
Lesson 15 Video
Assessment: Lesson 15 Exam
Lesson 16: Introduction to Organization
Lesson 16 Video
Assessment: Lesson 16 Exam
Lesson 17: Organizing Print and Digital Files
Lesson 17 Video
Assessment: Lesson 17 Exam
Lesson 18: Introduction to Resourcefulness and Research
Lesson 18 Video
Assessment: Lesson 18 Exam
Lesson 19: Self-Motivation Skills I
Lesson 19 Video
Assessment: Lesson 19 Exam
Lesson 20: Self-Motivation Skills II
Lesson 20 Video
Lesson discussions: End of Course Poll; Course Comments; Reasons for Taking this Course
Assessment: Lesson 20 Exam
Assessment: The Final Exam
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
![]() |
Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
![]() |
Includes CEUs |
![]() |
Self-paced |
![]() |
Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "It was very helpful to me. Some concepts I had never heard of." -- Carolyn W.
- "This course is helpful." -- Gwendolyn P.
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