Online Class: Management Essentials

Learn the essential techniques of great management in this online course.

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  • 14
  • 22
    Exams &
  • 2,430
    have taken this course
  • 6
    average time
  • 0.6

Course Description

"Management Essentials" is a course that's designed to help new and recently appointed managers better understand their role in leadership.  Through this course you will find out exactly what you need to learn about managing teams, as well as whether you can recall the information at the end of each lesson, and how to apply this information to your specific situation.

This course will cover several important topics, including: Setting the Tone, Directing Others Effectively, How Leaders Communicate, Delegating Responsibilities, Developing Your Team, Confronting Difficult Employee Behavior, Managing a Diverse Team, Treating Your Direct Reports Fairly, Caring about Your Direct Reports, Acting Decisively, Dismissing an Employee, and Managing During Transitions.

Not only will you learn about building confidence, making the best decisions, and how to interact with all members of your company, but you will also find out how to manage teams in a global environment. In addition, you will find out about how to handle difficult situations and when you need to let an employee go.

This course will also help you find out more about what it takes to be a manager when your team includes your friends, and how to develop your team into managers and supervisors.  You will also learn more from an extensive list of resources at the end of the course, including both book and website recommendations for further study.

The more you learn about being a manager, the more effective you can be. No matter what your management status or goals, "Management Essentials" can help you be the better leader who creates teams that deliver better results.

Course Motivation

When you're asked to lead other people, it's a big responsibility. Not only are you in charge of the activities of others, but you're also responsible for the outcome of those activities. For many, moving into management is a process that happens after they've held  certain roles for certain periods of time, but that doesn't always mean they're ready for the position.

They might know how a company or an industry works, but if they don't know how people work – and how to work with them – the would-be manager may not do as well as they might like.

Learning how to lead others needs to be a part of the process. Certainly, there is room for a person to make mistakes, but having a framework in place, and some knowledge, can help a manager become more of a leader and less of a hesitant person-in-charge.

Managing others is a skill set that will evolve over time, and it's certainly a skill set that is unique to others. In this course, you will learn more about the essentials of management, but then you will put them into practice, which may cause you to change their details and their method of implementation.

Remember, it's not about following all of the advice in this course. At the very least, you can learn more about what managers do, how they do it, and how they can do it well.

This conversation includes you. You need to be ready to take on the role of leading others, and then looking at who you lead to see how you might need to adjust the way you do things.

In the end, it's about helping the company thrive. And you can't do it alone. You need the help of others. Here's how you can begin to show that you're the one that can lead them into success.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.4 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,816 votes)

Lesson 1: Introduction

In this course, you will learn more about the essentials of management; then you will put them into practice, which may cause you to change their details and their method of implementation. 1 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction

Lesson 2: Setting the Tone as New Manager

The more effectively you can set the tone of your leadership, the more willing those staff members will be to listen to you. Additional lesson topics: Mistakes Managers Make Managing People 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Directing Others Effectively

As a manager, your job is to make sure that others do things that benefit the company and its plans. Additional lesson topics: How to Effectively Lead Groups; Supervisor Tips 14 Total Points
  • Lesson 3 Video
  • Complete: Lesson 3 Assignment
  • Assessment: Lesson 3 Exam

Lesson 4: How Leaders Communicate

The best way a manager can learn to communicate is to listen to those around them. 15 Total Points
  • Lesson 4 Video
  • Complete: Lesson 4 Assignment
  • Assessment: Lesson 4 Exam

Lesson 5: Delegating Responsibilities

You can learn how to delegate properly, by learning who your team is and how they can help you each day. Additional lesson topics: Successful Delegation 15 Total Points
  • Lesson 5 Video
  • Complete: Lesson 5 Assignment
  • Assessment: Lesson 5 Exam

Lesson 6: Developing Your Team

As a manager, you can actively support your team in developing their skills to become better in their field, and more valuable to the company. Additional lesson topics: How to Build Successful Work Teams; Want to motivate your team? Here are Several things to start doing now 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Confronting Difficult Employee Behavior

Since not all employees are easy to manage all the time, and not everyone has their best day when theyre at work, you need to learn now how to manage these situations effectively. Additional lesson topics: Dealing with Difficult Employees 15 Total Points
  • Lesson 7 Video
  • Complete: Lesson 7 Assignment
  • Assessment: Lesson 7 Exam

Lesson 8: Managing a Diverse Team

When you step into your manager role, create a list of your employees and where they are located for work, but also create a time zone list so you understand where they are and how you can contact them. Additional lesson topics: How to Manage Diversity in the Workplace; Managing the Diverse Workforce 10 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Treating Your Direct Reports Fairly

Fairness is essential in your role, and people are watching to make sure you are treating everyone the same. Additional lesson topics: Fairness Is Good Management 15 Total Points
  • Lesson 9 Video
  • Complete: Lesson 9 Assignment - I am a Fair Manager (or not)
  • Assessment: Lesson 9 Exam

Lesson 10: Caring About Your Team

While the goal of success is reasonable, it's also been demonstrated that managers who show they care about their employees are the ones who can get more from their team. Additional lesson topics: Taking Care of Your Employees is Essential; How to Show Your Employees You Care About Them 15 Total Points
  • Lesson 10 Video
  • Complete: Lesson 10 Assignment
  • Assessment: Lesson 10 Exam

Lesson 11: Acting Decisively in All Situations

Acting decisively in situations that require your leadership is something you need to be able to do, but it may not be something that comes naturally. Additional lesson topics: How Do Decisive Managers Affect the Morale of Employees? 15 Total Points
  • Lesson 11 Video
  • Complete: Lesson 11 Assignment
  • Assessment: Lesson 11 Exam

Lesson 12: Dismissing an Employee

Every situation of a potential dismissal is different, and there might be situations in which you might let someone go immediately, while another manager may not. 15 Total Points
  • Lesson 12 Video
  • Complete: Lesson 12 Assignment
  • Assessment: Lesson 12 Exam

Lesson 13: Managing During Transitions

As a manager, the best way to make change easier is to ensure your team knows what's happening and what will happen next. The rumors in your office will only cause stress and anxiety for the team. 10 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 13 Exam

Lesson 14: Conclusion

By continuing to develop yourself as a leader, and by treating your employees as people, you will become the person who truly cares, and who wants to see everyone succeed. 60 Total Points
  • Lesson 14 Video
  • Lesson discussions: Course Completion Poll: Your Thoughts; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe methods for setting the correct tone as new manager.
  • Identify methods for directing others effectively.
  • Describe how leaders communicate.
  • Demonstrate abilities for properly delegating responsibilities.
  • Identify methods for developing your team.
  • Summarize processes for confronting difficult employee behavior.
  • Identify ways to treat all your direct reports fairly.
  • Recognize how to act decisively in all situations.
  • Describe the processes for properly dismissing an employee.
  • Define methods for managing during periods of transition.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Management Essentials
Course Number: 8900243
Lessons Rating: 4.4 / 5 Stars (1,816 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: December 2022
Course Type: Self-Paced, Online Class
CEU Value: 0.6 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Course Fee: $95.00 U.S. dollars

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Student Testimonials

  • "The course was certainly helpful as it provided a clear pathway for effective management. It dealt with a lot of the major issues that a manager may encounter. The extra resources in each section were helpful as well." -- Keshawn M.
  • "The material was well laid out, and the assignments helped to reiterate the lessons in a way that will allow me to remember them and utilize them in my own career. Thank you for the material and information that has been presented." -- Timothy R.
  • "Excellent course which included very practical tips and advice for managing a team and managing the different scenarios which can arise when managing a team." -- Betty M.
  • "I enjoyed this course and it ehanced my current training and qualifications and will give me the confidence to start a business with my new team with the knowledge I have attained." -- Dennis B.
  • "I was glad that I had taken this course it was very helpful to me and my instructor (John) was awesome." -- Deborah G.
  • "The instructor was awesome. He gave great feedback when needed and was very prompt on grading assignments." -- Paul F.
  • "I thought that the instructor returned my lessons and exams quickly, was fair in grading and gave good feedback." -- Jennifer M.
  • "I love how he was very prompt in grading the quizzes and assignments." -- Nancy G.
  • "I think the course is good for employers and the instructor was great in their feedback." -- David M.
  • "This course was the most useful and enjoyable so far!" -- Lane S.

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