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Management Essentials


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Course Description

"Management Essentials" is a course that's designed to help new and recently appointed managers better understand their role in leadership.  Through this course you will find out exactly what you need to learn about managing teams, as well as whether you can recall the information at the end of each lesson, and how to apply this information to your specific situation.


This course will cover several important topics, including: Setting the Tone, Directing Others Effectively, How Leaders Communicate, Delegating Responsibilities, Developing Your Team, Confronting Difficult Employee Behavior, Managing a Diverse Team, Treating Your Direct Reports Fairly, Caring about Your Direct Reports, Acting Decisively, Dismissing an Employee, and Managing During Transitions.

Not only will you learn about building confidence, making the best decisions, and how to interact with all members of your company, but you will also find out how to manage teams in a global environment. In addition, you will find out about how to handle difficult situations and when you need to let an employee go.

This course will also help you find out more about what it takes to be a manager when your team includes your friends, and how to develop your team into managers and supervisors.  You will also learn more from an extensive list of resources at the end of the course, including both book and website recommendations for further study.

The more you learn about being a manager, the more effective you can be. No matter what your management status or goals, "Management Essentials" can help you be the better leader who creates teams that deliver better results.
  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 
 

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Course Lessons

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Lesson 1: Introduction

In this course, you will learn more about the essentials of management; then you will put them into practice, which may cause you to change their details and their method of implementation. 5 Total Points
  • Lesson 1 Video
  • Complete Assignment: An Introduction

Lesson 2: Setting the Tone as New Manager

The more effectively you can set the tone of your leadership, the more willing those staff members will be to listen to you. 30 Total Points
  • Lesson 2 Video
  • Review 2 Articles: Setting the tone and building new teams; Mistakes Managers Make Managing People
  • Complete: Lesson 2 Assignment
  • Complete: Lesson 2 Exam

Lesson 3: Directing Others Effectively

As a manager, your job is to make sure that others do things that benefit the company and its plans. 29 Total Points
  • Lesson 3 Video
  • Review 2 Articles: How to Effectively Lead Groups; Supervisor Tips
  • Complete: Lesson 3 Assignment
  • Complete: Lesson 3 Exam

Lesson 4: How Leaders Communicate

The best way a manager can learn to communicate is to listen to those around them. 30 Total Points
  • Lesson 4 Video
  • Review Article: 10 Communication Secrets of Great Leaders
  • Complete: Lesson 4 Assignment
  • Complete: Lesson 4 Exam

Lesson 5: Delegating Responsibilities

You can learn how to delegate properly, by learning who your team is and how they can help you each day. 60 Total Points
  • Lesson 5 Video
  • Review 2 Articles: Delegating authority skills, tasks and the process of effective delegation; Successful Delegation
  • Complete: Lesson 5 Assignment
  • Complete: Lesson 5 Exam

Lesson 6: Developing Your Team

As a manager, you can actively support your team in developing their skills to become better in their field, and more valuable to the company. 20 Total Points
  • Lesson 6 Video
  • Review 2 Articles: How to Build Successful Work Teams; Want to motivate your team? Here are 20 things to start doing now
  • Complete: Lesson 6 Assignment
  • Complete: Lesson 6 Exam

Lesson 7: Confronting Difficult Employee Behavior

Since not all employees are easy to manage all the time, and not everyone has their best day when theyre at work, you need to learn now how to manage these situations effectively. 60 Total Points
  • Lesson 7 Video
  • Review Article: Dealing with Difficult Employees
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Managing a Diverse Team

When you step into your manager role, create a list of your employees and where they are located for work, but also create a time zone list so you understand where they are and how you can contact them. 30 Total Points
  • Lesson 8 Video
  • Review 2 Articles: How to Manage Diversity in the Workplace; Managing the Diverse Workforce
  • Complete: Lesson 8 Assignment
  • Complete: Lesson 8 Exam

Lesson 9: Treating Your Direct Reports Fairly

Fairness is essential in your role, and people are watching to make sure you are treating everyone the same. 40 Total Points
  • Lesson 9 Video
  • Review Article: Fairness Is Good Management
  • Complete: Lesson 9 Assignment
  • Complete: Lesson 9 Exam

Lesson 10: Caring About Your Team

While the goal of success is reasonable, it's also been demonstrated that managers who show they care about their employees are the ones who can get more from their team. 30 Total Points
  • Lesson 10 Video
  • Review 2 Articles: Taking Care of Your Employees is Essential; How To Show Your Employees You Care About Them
  • Complete: Lesson 10 Assignment
  • Complete: Lesson 10 Exam

Lesson 11: Acting Decisively in All Situations

Acting decisively in situations that require your leadership is something you need to be able to do, but it may not be something that comes naturally. 30 Total Points
  • Lesson 11 Video
  • Review Article: How Do Decisive Managers Affect the Morale of Employees?
  • Complete: Lesson 11 Assignment
  • Complete: Lesson 11 Exam

Lesson 12: Dismissing an Employee

Every situation of a potential dismissal is different, and there might be situations in which you might let someone go immediately, while another manager may not. 30 Total Points
  • Lesson 12 Video
  • Review Article: How to Fire an Employee the Right Way
  • Complete: Lesson 12 Assignment
  • Complete: Lesson 12 Exam

Lesson 13: Managing During Transitions

As a manager, the best way to make change easier is to ensure your team knows what's happening and what will happen next. The rumors in your office will only cause stress and anxiety for the team. 30 Total Points
  • Lesson 13 Video
  • Complete: Lesson 13 Assignment
  • Complete: Lesson 13 Exam

Lesson 14: Conclusion

By continuing to develop yourself as a leader, and by treating your employees as people, you will become the person who truly cares, and who wants to see everyone succeed. 60 Total Points
  • Lesson 14 Video
  • Take Poll: Course Completion Poll: Your Thoughts
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: The Final Exam
484
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Management Essentials
Course Number: 8900243
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Professional Development
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

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Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe methods for setting the correct tone as new manager.
  • Identify methods for directing others effectively.
  • Describe how leaders communicate.
  • Demonstrate abilities for properly delegating responsibilities.
  • Identify methods for developing your team.
  • Know processes for confronting difficult employee behavior.
  • Identify ways to treat all your direct reports fairly.
  • Recognize how to act decisively in all situations.
  • Describe the processes for properly dismissing an employee.
  • Define methods for managing during periods of transition, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

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