Online Class: Mediation 101
no certificate
with CEU Certificate*
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13Lessons
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15Exams &
Assignments -
1,735Students
have taken this course -
11Hours
average time -
1.1CEUs
Course Description
Mastering Mediation: A Comprehensive Guide to Conflict Resolution
In the increasingly interconnected and complex world we inhabit, conflicts are inevitable. However, how we choose to address and resolve these conflicts can make all the difference. Mediation stands out as a tool that not only ensures an amicable resolution but does so in a manner that is efficient, cost-effective, and rooted in fairness. For those who resonate with the principles of empathy, impartiality, and collaboration, a career in mediation offers an avenue that is both professionally enriching and personally satisfying.
Our meticulously curated Mediation 101 course is designed not just for aspiring mediators but for anyone who anticipates engaging with the mediation process. It aims to demystify the nuances of mediation, offering a clear, step-by-step breakdown of the entire process, and equipping learners with insights and strategies to make the most of this powerful conflict resolution tool.
Let’s delve deeper into what this course offers:
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What is Mediation? Dive into the essence of mediation, its principles, and how it differentiates from other conflict resolution mechanisms. Through real-world examples, appreciate its relevance in today's society.
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Why Use Mediation? Explore the advantages of mediation over traditional legal procedures. Highlight cases where mediation led to quicker and more satisfying resolutions for all parties involved.
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What Does it Take to Be a Good Mediator? Understand the skills, temperament, and training required to excel in this role. Through detailed case studies, analyze the traits of successful mediators.
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Preparing for Mediation Grasp the preliminary steps, from gathering relevant information to setting the right tone for a productive mediation session.
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Opening Statements Learn the importance of initiating discussions on the right note, setting clear expectations, and establishing trust.
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Open Session Delve into the heart of the mediation process where parties lay out their perspectives, concerns, and hopes. Understand the mediator's role in facilitating productive dialogue.
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Brainstorming Understand techniques to generate a range of potential solutions, fostering creativity and collaboration among the disputing parties.
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Creating a Mediation Agreement Learn how to draft a clear, enforceable agreement that reflects the consensus reached, ensuring that all parties feel heard and validated.
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Closing Statement and Follow Up Discover the art of concluding sessions positively and the importance of subsequent follow-ups to ensure the implementation of the agreement.
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Mediation and Confidentiality Dive deep into the importance of confidentiality, its legal underpinnings, and the trust it engenders in the process.
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Legal Implications of Mediation Navigate the intersection of mediation and law, understanding its legal status, enforceability of agreements, and more.
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Moral Implications of Mediation Reflect on the ethical dimensions of mediation, ensuring that the process remains rooted in principles of justice, fairness, and equity.
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Mediator Liability Explore potential challenges, pitfalls, and liabilities a mediator might face and strategies to preempt and address them.
Why This Course?
Mediation is more than just a career; it's a commitment to a philosophy of resolution that prioritizes understanding, collaboration, and mutual respect. Whether you're considering a career in this field or seek to understand the process for personal or professional reasons, our Mediation 101 course is your definitive guide. Dive in, and harness the power of mediation to transform conflicts into opportunities for growth and understanding.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Course Lessons
Learning Outcomes
- Define mediation.
- Describe the skills of a good mediator.
- Describe the preparations needed to take before beginning the mediation process.
- Demonstrate creating opening statements.
- Define the open session.
- Define brainstorming process.
- Describe how to create a mediation agreement.
- Summarize the closing statement and follow up.
- Summarize mediation and confidentiality.
- Summarize legal implications of mediation.
- Summarize moral implications of mediation.
- Describe mediator liabilities.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced | |
Instructor support | |
Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "The instructor was quite knowledgeable and interesting to listen to." -- Patricia T.
- "The lessons were clear and easy to follow. Great course." -- Dean T.
- "It was a pleasure studying and talking with this instructor. She was very helpful when I had a question that had nothing to do with Mediation 101. I would definitely take more of her classes." -- Ruby R.
- "I can now go out and Mediate with confidence. Thank You!" -- Linda A.
- "This course was extremely helpful to me and answered all of my questions. I appreciated the prompt response of my instructor. I feel prepared to mediate conflict resolution sessions within my client organizations." -- Michele S.
- "I found the process of mediation very interesting. There were lots of things I didn't know about the mediation process that will be helpful to me. I enjoyed all the extra readings as well as the course material." -- Sheila G.
- "Happy with the course, thank you. It was an interesting course. I am looking for other courses to complete." -- Keith M.
- "I found all parts of this course helpful. Instructor really kept up with me, I worked this course quickly and she was very explicit, on her comments, which was very helpful in my learning experience. My goal was too make a career change and this course and the instructor were wonderful, and navigating the system was easy to figure out." -- Teresa C.
- "All of it was helpful. I thoroughly enjoyed this course!!" -- Mohammad H.
- "Enjoyed taking this course! The overall course content gave me the basic in-depth information I needed in order to consider becoming a Child/Family Mediator. I anticipate furthering my education in Mediation as a result of taking this course." -- Lynda M.
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