Concierge 101: How to Run a Personal Service Business
with CEU Certificate*
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Whether a full-time mom, a young business person or simply someone looking to build a growing and viable business, an errand service is ideal for those with an entrepreneurial spirit. Small upstart dollars, flexibility and a growing industry are just some of the benefits to this business.
This course will help you to get the upstart information under your belt necessary for starting your own personal concierge service. You will gain practical business knowledge, insights into what is driving this new industry, information on how to best position yourself within it, how to market yourself and much more. You will learn what to do to make yourself stand out in the crowd and how to grow your new business.The business is ideal for stay at home mothers, part-time artists and others who want a different pace to their livelihood. A personal errand service can be started with relatively small capital and can be expanded to your personal comfort level and in your timing. And remember, if you run your service as a business, then you will eventually expand it, eventually hire others to do the daily errands that you begin doing, and eventually become truly an executive of your own business.
Universal Class, Inc. has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, Universal Class, Inc. has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Accredited Provider status, Universal Class, Inc. is authorized to offer IACET CEUs for its courses that qualify under the ANSI/IACET Standard.
- Completely Online
- Instructor Feedback
- IACET CEUs
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
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Lesson 1 : The Growing Need for Your ServicesIn the United States today there is a growing need for personal errand services. What would have in some circles been considered simple laziness a generation ago is now considered a necessity in many instances.
Lesson 2 : Knowing and Understanding Your Target MarketTo create or build any business you must first know and understand your target market. Before starting your particular errand service you will want to identify what segment of the population you want to serve.
Lesson 3 : Professionalism and Good MannersProfessionalism and good manners are essentials for the errand services industry. Both your client and the client he asks you to visit on his behalf, expect and need top notch professionalism and manners from your staff.
Lesson 4 : Business PhilosophyThere is no other intangible or attitude that will have a greater impact on your errand service business and its success than your personal belief system and business philosophy.
Lesson 5 : Upstart CostsA lot of your initial success in business is dictated by your upstart costs and your ability to handle those costs effectively.
Lesson 6 : Pricing Your ServicesHow you price your company's services is one of the most important decisions you will make from a logistical concern.
Lesson 7 : Packaging Related Business ServicesPackaging or bundling related business services is one of the most effective ways to make your services indispensable to a particular company or industry. The more effective you are in doing this, the more you will have their undivided attention.
Lesson 8 : Marketing Your ServicesHow you market your services to your community or target market will largely depend upon your personality and demeanor.
Lesson 9 : Growing Your Business/Expanding Your ServicesTo grow your business or expand your company's services, you must first learn to let go of you, your pride, your need to control everything and your worries.
Lesson 10 : Time Management & MisconceptionsIn every type of business in the world there are always issues of time management and client misconceptions. What makes one business more favorable to clients than another is the finesse with which these issues are handled.
Lesson 11 : Client ContractsIf you are young, new into business, or have never owned your own company, then you may have a somewhat naive set of ideas about client contracts. Some folks hold to an idealism that simply doesn't work when it comes time to do business.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
Course Title: Concierge 101: How to Run a Personal Service BusinessCourse Number: 7550099Languages: English - United States, Canada and other English speaking countriesCourse Type: How ToCEU Value: 1.1 IACET CEUs (Continuing Education Units)CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earnedAssessment Method: Lesson assignments and review examsInstructor: UniversalClass Staff InstructorSyllabus: View SyllabusDuration: Continuous: Enroll anytime!Requirements: View Technical RequirementsCourse Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Learning OutcomesBy successfully completing this course, students will be able to:
- Summarize the current need and career choices in starting and running and personal service business.
- Describe the target market.
- Summarize skills needed to retain clients.
- Summarize the business philosophy behind a personal service.
- Describe upstart costs.
- Define the appropriate price for your services.
- Describe how to package related services with your business.
- Describe methods of marketing your business.
- Describe method for expanding your business.
- Utilize client contracts, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
An Introduction Assignment 1 Lesson 1: Emerging Needs for Your Services Assignment 25 Lesson 1:The Growing Need for Your Services Exam 10 Lesson 2: Identify and Know Your Market Assignment 25 Lesson 2: Knowing and Understanding Your Target Market Exam 10 Lesson 3: Standards of Professionalism Assignment 20 Lesson 3:Professionalism and Good Manners Exam 8 Lesson 4: Emergency in Errand Service Business Assignment 25 Lesson 4:Business Philosophy Exam 10 Lesson 5: Starting Errand Service Business Assignment 25 Lesson 5:Upstart Costs Exam 9 Lesson 6: Individual Task Pricing Assignment 20 Lesson 6:Pricing Your Services Exam 10 Lesson 7: Personal and Business Needs Assignment 25 Lesson 7:Packaging Related Business Services Exam 8 Lesson 8: Approaches to Market Service Assignment 20 Lesson 8:Marketing Your Services Exam 10 Lesson 9: Virtual Offices in New Cities Assignment 25 Lesson 9:Growing Your Business/Expanding Your Services Exam 10 Lesson 10: Time Management Issues Assignment 20 Lesson 10:Time Management & Misconceptions Exam 10 Lesson 11: Important Elements of Client Contracts Assignment 25 Lesson 11:Client Contracts Exam 10 The Final Exam Exam 50 Total Points: 411
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- "All lessons were very imformative with useful links for further reading." -- Shelley D.