Administrative Assistant 101

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14

Lessons
23

Exams &
Assignments
8

Hours
average time
0.8

CEUs
4,712

Students
have taken this course

Course Description

Administrative Assistant Fundamentals

Oh how times, and people, have changed in the world over the last few years. Presently and into the foreseeable future, business people will not only have to continue picking up the pace but will need to adapt to new methods, systems and responsibilities that would have seemed unsustainable a few years ago or even just last year!

Due in part to the recession--technology and necessity has amplified the requirements and pace of this change. It's not all bad news though, the truth of the matter is that the recession is providing opportunities to people in certain segments of the business world--administrative assistants are one of them. AA's are now, and will in the future, be performing roles that middle managers would have done only a year or two ago. They are acting on behalf of their bosses on a regular basis and have full authority to do so.

Whether you are returning to the workforce after a number of years away or you are new to the administrative side of the business world, there are some great opportunities out there for administrative assistants, especially the new kind of administrative assistants--i.e. those who are skilled, prepared to take on extra responsibility and don't mind taking a risk or two.

This is a 3 Part Course, which will begin covering some very important basics before going on to deal with the importance of training others to fulfill the position. We will then focus on the innovative role which has a place both in the present and future--that of a Virtual Assistant!

This course will open your eyes wider in regards to the choices you have available in an Administrative Assistant career, as well as introduce you to the business sector and the opportunities that now exist in this demanding field.

This course provides a basis on which you can build your new future, so join us today!

Completely Online
Self-Paced
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

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Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(4,653 votes)

Lesson One : Job Overview

Consider becoming an administrative assistant. Could it be a good way for you to enter the corporate world? Yes, but do you know exactly what administrative assistants are and what they do? 11 Total Points

Lesson 1 Video
Review Article: Administrative Assistants Report
Take Poll: Administrative Assistant Course
Complete Assignment: An Introduction
Complete Exam: Lesson 1 : Job Overview

Lesson 2 : Job Duties and Skills

The U.S. Department of Labor defines administrative assistants as those being responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. 12 Total Points

Lesson 2 Video
Review 2 Articles: Administrative Assistant's Duties; Must Know Software
Complete: Lesson 2 Assignment
Complete Exam: Lesson 2 : Job Duties & Skills

Lesson 3 : Doing Your Job Properly

Does everyone aim to do his or her job properly? No. Put it this way, whether someone does or does not really does not matter to a large percentage of the population, just as long as the pay comes at the end of the week/fortnight, etc. 11 Total Points

Lesson 3 Video
Review 2 Articles: How to be an Excellent Administrative Assistant; Attributes of a Top Administrative Assistant
Complete: Lesson 3 Assignment
Complete Exam: Lesson 3 : Doing Your Job Properly

Lesson 4 : Be On Top Of Daily Routines

Naturally enough, an administrative assistant's office conditions and setup will vary depending to a degree on where and how the employer is set up. 10 Total Points

Lesson 4 Video
Review 2 Articles: Administrative Assistant Forum; Time Management
Take Poll: Staying on Top of Daily Work
Complete Exam: Lesson 4 : Be On Top Of Daily Routines

Lesson 5 : Be Prepared for Diversity

'Diversity' is the assortment, range, variety, and multiplicity of tasks that an administrative assistant is likely to need to handle at one time or another in the workplace. 5 Total Points

Lesson 5 Video
Review 2 Articles: Benefits of Checklists; Admin Advisor
Complete Exam: Lesson 5 : Be Prepared For Diversity

Lesson 6 : Translating "Doing" Into "Teaching" Those Administrative Assistant Skills

Why would you be involved with teaching the administrative assistant skills and responsibilities involved in your particular job to someone else? 9 Total Points

Lesson 6 Video
Review 2 Articles: Preparing Job Description; How to Interview Potential Employees
Complete: Lesson 6 Assignment
Complete Exam: Lesson 6 : " Translating "Doing" Into "Teaching" Those Administrative Assistant Skills

Lesson 7 : Teaching Those VIP Skills

Good communication skills are critical to anyone's success in business and possibly even more so in the case of an administrative assistant. 8 Total Points

Lesson 7 Video
Review 2 Articles: Improve your Communication Skills; Business Communication
Complete: Lesson 7 Assignment - Improve Your Communication Skills
Complete Exam: Lesson 7 : Teaching Those VIP Skills

Lesson 8 : How To Develop Good Working Relationships

Good working relationships within a company can make all the difference to whether you enjoy your work as an administrative assistant. They also can be a deciding factor as to whether you are successful and to what degree you are so. 9 Total Points

Lesson 8 Video
Review 2 Articles: Effective Workplace Relations; Building Good Work Relationships
Complete: Lesson 8 Assignment
Complete Exam: Lesson 8 : How To Develop Good Working Relationships

Lesson 9 : Changing Workforces

Those who have been working for all that time or who are returning to the workforce would notice the multitude of technical changes to working equipment, systems, and methods. 12 Total Points

Lesson 9 Video
Review Article: Online Job Search Tips
Complete: Lesson 9 Assignment
Complete Exam: Lesson 9 : Changing Workforces

Lesson 10 : Building Self-esteem, Self-confidence & Assertiveness in Yourself & Others

Self-esteem, self-confidence, and assertiveness are all different facets of someone's personality and character traits. 12 Total Points

Lesson 10 Video
Review Article: Building Self-Confidence
Complete: Lesson 10 Assignment
Complete Exam: Lesson 10 : Building Self-esteem, Self-confidence & Assertiveness In Yourself & Others

Lesson 11 : What Exactly Is a Virtual Assistant and How Do I Become One

Over the last decade or so, the expression to "work virtually" has been taken to define someone who simply works from home, but it means so much more than that. 9 Total Points

Lesson 11 Video
Review 2 Articles: VANA; Starting a Virtual Assistant Business
Take Poll: Virtual Assistant
Complete Exam: Lesson 11 : What Exactly Is A Virtual Assistant & How Do I Become One

Lesson 12 : Just Another Job Or Is The VA Really Self-employed?

Virtual assistants, or VAs as they are more frequently called, are definitely self-employed professionals. 12 Total Points

Lesson 12 Video
Review Article: Virtual Assistant Forums
Complete: Lesson 12 Assignment
Complete Exam: Lesson 12 : Just Another Job Or Is The Va Really Self-employed?

Lesson 13 : Necessary Marketing Tools And "Bits & Pieces"

Before commencing any marketing of your new virtual assistant business, you need a complete plan of action. This includes a business plan. 10 Total Points

Lesson 13 Video
Review 2 Articles: 7 Ways to Locate Work; Virtual Assistant's Flexibility
Complete Exam: Lesson 13 : Necessary Marketing, Tools And "Bits & Pieces"

References/Resources

References/Resources 75 Total Points

Take Poll: Let us know what you think of this course
Take Survey: Program Evaluation Follow-up Survey (End of Course)
Complete: The Final Exam

205

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Identify the role and responsibilities of the Admin Assistant.
Know the job duties and skills of an Admin Assistant.
Identify ways of doing the job properly.
Create routines and prepare for diversity.
Be able to train for the position.
Identify self-employment opportunities, and
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Course Title: Administrative Assistant 101

Course Number: 7550190

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Career Training > Secretarial Skills

Course Type: Professional Development (Self-Paced, Online Class)

CEU Value: 0.8 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Assessment Method: Lesson assignments and review exams

Instructor: UniversalClass Staff Instructor

Syllabus: View Syllabus

Duration: Continuous: Enroll anytime!

Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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Student Testimonials

"I enjoyed all of this course. It helped me realize the changes happening with office personnel within the administrative field." -- Marcheta B.
"The teacher was very good. The first 10 chapters were very helpful and gave me a lot of information and insight. The most helpful chapters for me were Lesson 6 & 7, teaching others. I gleaned several excellent ideas for my own situation as an Administrative Assistant and the course was well worth the price of those two chapters alone." -- Stephanie H.
"I thank Universal Class for helping me gain much more knowledge in the career field I'm interested in." -- Maydora B.
"I thought the course was overall helpful. I had no formal training to be an administrative assistant and this course clarified a few things. The instructor was helpful but not intrusive. I was very satisfied with her." -- Angela P.
"I found every single part wonderful. Particularly the part dealing with difficult people, the no no's were very interesting. I think the teacher is very available which is essential for job seekers like us in a hurry to complete the work to enhance our chances of picking up a job. I am already doing another course here." -- Wanki D.
"She's awesome mentor, everything is well written and organized. Each and every part was helpful." -- Eric S.
"Virtual Assistant Course--It is really interesting. I wish to revisit it again and again. Great job. You never left any stone unturned whatever circumstance." -- Francis K.
View More Testimonials...