Online Class: Negotiation Skills
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with CEU Certificate*
with CEU Certificate*
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Course DescriptionThere are ten comprehensive lessons written in an easy to follow, informative manner. The end of each lesson will provide you with multiple summary review questions so that you may effectively test your new found knowledge. We encourage you to use these self-test questions to determine whether you are ready to move on to the next lesson or if you should review portions of the preceding lesson before taking the next step. Don't rush yourself. Take the time to read all portions of the lessons and complete the exercises and self-tests. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business.
Universal Class, Inc. has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, Universal Class, Inc. has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Accredited Provider status, Universal Class, Inc. is authorized to offer IACET CEUs for its courses that qualify under the ANSI/IACET Standard.
- Completely Online
- Instructor Feedback
- IACET CEUs
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
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Lesson 1: Negotiating BasicsTo develop your skills at negotiating, it is important to first understand some basic principles about what negotiating is and is not.
Lesson 2: The Importance of Knowledge and Information for Negotiating WellResearch is key in helping you gain information about the situation you will be negotiating.
Lesson 3: Common Negotiating MistakesIn this lesson, we will discuss the most common mistakes made in negotiating and how to buffer the impact of those mistakes if you make one, anyway. We also will discuss some possible ways of turning around a deal gone bad due to a mistake that you, or so
Lesson 4: Using Trust, Human Behavior, and Psychology for Better NegotiationsHaving a clear understanding of human nature, behavior, and psychology will prove to be a valuable asset in bringing about positive results in the bargaining process.
Lesson 5: Win-win NegotiationIn this lesson, we will discuss how to achieve a win-win situation in nearly every instance. With a little extra effort on the part of both parties, it is entirely possible to reach a mutually beneficial outcome most of the time.
Lesson 6: The Ethics of NegotiationThis lesson will cover the nuances and differences between ethical and unethical behavior. Ultimately, it will be up to you to decide how you will conduct yourself at the negotiating table.
Lesson 7: International NegotiatingDealing with another culture can be tricky and difficult if you do not take the time to learn some basic social customs. Do not make the mistake of thinking that because those you deal with speak English that they will understand what you are trying to co
Lesson 8: Making the Most of a Distant SituationThere are times when you will have no choice but to deal over the phone, via e-mail or with conference calls. There are methods for making this task easier and clearer and techniques for getting what you need and want when negotiating long distance.
Lesson 9: Problematic SituationsIn this lesson, we cover the most common volatile situations that occur at the negotiating table and discuss how best to handle them with a reasonable amount of poise and grace.
Lesson 10: The Secrets to Powerful NegotiationNow that you have been introduced to the basics of this art, we offer you some tried and true methods of gaining advantage and leverage at the negotiating table.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
Course Title: Negotiation SkillsCourse Number: 7550241Languages: English - United States, Canada and other English speaking countriesCourse Type: Professional DevelopmentCEU Value: 0.8 IACET CEUs (Continuing Education Units)CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earnedAssessment Method: Lesson assignments and review examsInstructor: Michelle MoneySyllabus: View SyllabusCourse Review: Read Editorial ReviewRequirements: View Technical RequirementsCourse Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Learning OutcomesBy successfully completing this course, students will be able to:
- Define negotiation.
- Describe the importance of knowledge and information for negotiating well.
- Summarize common negotiating mistakes.
- Describe using trust, human behavior and psychology for better negotiations.
- Define win/win negotiation.
- Define the ethics of negotiation.
- Describe international negotiating.
- Describe making the most of a distant situation.
- Identify problematic situations.
- Summarize the secrets to powerful negotiation, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
An Example of a Good Negotiation Assignment 25 Introductions Assignment 5 Lesson 1 Exam Exam 10 Negotiation Preparation Assignment 25 Lesson 2 Exam Exam 10 An Example of a Bad Negotiation Assignment 25 Lesson 3 Exam Exam 10 Reading Body Language Activity Assignment 25 Lesson 4 Exam Exam 10 Practice Negotiating a New Marketing Plan Assignment 25 Lesson 5 Exam Exam 9 Handling an Unethical Scenario Assignment 25 Lesson 6 Exam Exam 10 Lesson 7 Exam Exam 9 Lesson 8 Exam Exam 10 Knowing When to Quit a Negotiation and Move On Assignment 25 Lesson 9 Exam Exam 10 Lesson 10 Exam Exam 9 Total Points: 277
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- "I learned a lot from taking the Negotiting Skills class. I must admit I am not the best negotiator in my personal life and have had limited use in the business world. Basics: negotiating job offers, negotiating trainig and development courses, and salary increases. This course offered concrete methods to assist one through the entire negotiation process. The first courses gave me a base and the last set of courses fine tuned the process. Great lesson plan and I know I will be able to use my knew founded skills when I start my next career." -- Maureen H.