Online Class: Constructive Feedback and Criticism

This is a course on giving and receiving feedback and constructive criticism. It first takes the student through a range of relevant concepts in interpersonal communication to provide a theoretical backdrop to the practical issue of giving and receiving feedback and constructive criticism.

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  • 12
  • 13
    Exams &
  • 1,190
    have taken this course
  • 5
    average time
  • 0.5

Course Description

Mastering the Art of Constructive Feedback: A Deep Dive into Interpersonal Communication

The dynamics of interpersonal communication are complex, and when it comes to the delicate art of giving and receiving feedback, the stakes are even higher. This course, designed meticulously around the theme of constructive feedback, isn't just a step-by-step guide; it's an immersive journey into the very essence of human interaction.

Course Highlights:

  1. Laying a Strong Foundation: Before diving into the realm of feedback, students will be introduced to a tapestry of concepts integral to interpersonal communication. This foundational knowledge is paramount to grasp the nuances and intricacies of constructive criticism.

  2. Navigating the Self: Dive deep into understanding the self's needs and face needs. This self-awareness is crucial to ensuring that feedback is not just objective, but also empathetic.

  3. Striking the Balance: Assertiveness or hostility? The course meticulously elucidates the fine line between the two, empowering students to provide feedback that's candid yet compassionate.

  4. The Power of Politeness: In the world of feedback, politeness isn't just a virtue, it's a tool. Learn how to harness the potency of politeness to craft feedback that's effective, yet considerate.

  5. Beyond Words - The Role of Nonverbal Communication: Understand the unspoken cues and signals that can make or break a feedback session. Mastering this subtle form of communication can enhance the overall effectiveness and reception of feedback.

  6. Practical Scenarios: Armed with theoretical knowledge, students will then engage in practical discussions, simulations, and role-plays to effectively give and receive feedback in real-life scenarios.

Why This Course?

Feedback is the cornerstone of growth, but its delivery and reception are fraught with challenges. How does one ensure the message doesn't get lost in translation? How does one filter noise from genuine critique? This course isn't just about learning to deliver feedback; it's about cultivating a mindset that embraces feedback as a stepping stone to excellence.

By the end of this journey, students will emerge as master communicators, adept at providing insightful, impactful feedback without causing offense. More importantly, they will be equipped with the resilience and discernment to receive criticism, sieve out the valuable insights, and use them as a catalyst for growth.

In a world where every interaction can be a potential learning curve, this course offers the tools to make each feedback session productive and positive. It's time to transform those awkward feedback encounters into empowering dialogues. Join us and redefine the narrative of constructive criticism.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.2 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(636 votes)

Lesson 1: Introduction

It is important to first provide some necessary theoretical background, which will give context to and help make sense of giving and receiving constructive feedback and critiques. 1 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction

Lesson 2: Self

This lesson explores the needs of each individual in terms of their concept of self. 9 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Intercultural Communication

Cultural characteristics are not inherent to humankind; rather, they are learned by a group of people and shared by them. 9 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: Assertive Versus Hostile Communication

This lesson discusses assertive versus hostile communication. 9 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Politeness Theory

The creators of politeness theory assert that everyone has two different types of face: positive face and negative face. 9 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: Emotional Intelligence

The fundamental idea behind emotional intelligence is that emotions can be understood in communicating effectively. 9 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Nonverbal Communication

Research suggests that communication is as much as 93 percent nonverbal. Therefore, in a discussion about communication, the nonverbal channel cannot be overlooked. Additional lesson topics: Nonverbal Communication is different cultures 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Conflict

Conflict is natural, normal, and important. It can strengthen a relationship by clearing the air of grievances, making space for a deeper understanding, and increased closeness. 9 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Communication Climate

When we talk about a communication climate, we are talking about a communication environment, be it positive, neutral, or negative. 9 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Criticism in Context

To communicate effectively, means that your message is received as you intended it. Misunderstandings and/or misinterpretations do not occur; rather, your audience fully and clearly understands your intentions. 9 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Exam

Lesson 11: Giving Feedback and Constructive Criticism

In this lesson, we will discuss each of these concepts as it relates to giving feedback and constructive criticism. 8 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Receiving Feedback and Constructive Criticism

Feedback and constructive criticism are extremely important in improving the quality of your work, behavior, performance, or whatever topic or area is being discussed. 49 Total Points
  • Lesson 12 Video
  • Lesson discussions: Course Completion Poll: Your Thoughts; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson 12 Exam
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe intercultural communication.
  • Recognize assertive versus hostile communication.
  • Demonstrate the Politeness Theory.
  • Describe emotional intelligence.
  • Define nonverbal communication.
  • Describe conflict and ways to prevent it and confront it.
  • Recognize the communication climate and adjust to it.
  • Describe ways of giving feedback and constructive criticism.
  • Summarize ways to positively receive and accept feedback and constructive criticism.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Constructive Feedback and Criticism
Course Number: 8900232
Lessons Rating: 4.2 / 5 Stars (636 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: October 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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