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Operations Management 101


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Course Description

Operations Management is a dynamic field in which individuals with the right skills, knowledge and talent can take a business to new heights and have a direct impact on daily operations and company profitability. Nearly 40% of all jobs are in the area of Operations Management. These challenging positions require business personnel who know accounting, statistics, finance, risk management and love to make tough decisions.

This course provides a concise review of Operations Management and would be of value for any aged individual pursuing a career in this area. Information provided is applicable to all operations management fields, from manufacturing and sales to food service and financial services. In any industry, operations managers decide who, what, when, where and why based on experience, intuition and analysis of a wealth of information. Each lesson breaks down what you need to know and what to do with it.

Learn what you need to know about operations management to be more effective in your job or prepare yourself for the future. This course covers such critical topics as:

- Operations Management and the Organization

- Operations Strategy

- Decision-Making in Operations Management

- Product and Service Management

- Supply Chain Management

- Inventory Management

- Forecasting

- Operations Scheduling

- Management of Quality

- Facilities Planning and Management

Operations managers deal in an ever-changing world that presents both challenges and opportunities. Take this course in order to learn and be prepared in the world of operations management.

  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 
 

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Course Lessons

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Lesson 1: Operations Management and the Organization

Operations management relates to the creation of goods and services through the transformation of inputs into outputs. 10 Total Points
  • Review Article: Introduction to Operations Management
  • Complete Assignment: An Introduction
  • Complete: Lesson 1 Exam

Lesson 2: Operations Strategy

This lesson will discuss various strategies involved in operations, such as the strategy to change to an international organization. 10 Total Points
  • Review 2 Articles: Operations Strategy Examples; What is an Operations Strategy?
  • Complete: Lesson 2 Exam

Lesson 3: Decision Making in Operations Management

This lesson will discuss the process and function of decision making in Operations Management. 11 Total Points
  • Review 2 Articles: Decision-Making in Operations; Operations Management Module A: Decision-Making Tools
  • Complete: Lesson 3 Assignment
  • Complete: Lesson 3 Exam

Lesson 4: Product and Service Management

To maximize success potential, companies focus on making a few products really well; but since most products have a limited life cycle, it is also imperative to look for new products. 10 Total Points
  • Review Article: Product Management and Services
  • Complete: Lesson 4 Exam

Lesson 5: Operations and Supply Chain Management

Supply chain management is the integration of those activities that procure materials and services, transform them into intermediate goods and final products, and deliver them to customers. 12 Total Points
  • Review Article: Operational Supply Chain Management
  • Complete: Lesson 5 Assignment
  • Complete: Lesson 5 Exam

Lesson 6: Inventory Management

The objective of good inventory management is to strike a balance between inventory investment and customer service. 10 Total Points
  • Review 2 Articles: Top Ten Ways to Manage Inventory; Inventory Management Tools
  • Complete: Lesson 6 Exam

Lesson 7: Forecasting

Forecasting is the art and science of predicting what will happen in the future. 12 Total Points
  • Review 2 Articles: Advantages and Disadvantages of Forecasting Methods of Production and Operations Management; Forecasting - Operations Management Review Notes
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Operations Scheduling

Scheduling to meet demand is a critical aspect of the operations managers function in the organization. 11 Total Points
  • Review Article: Operations Scheduling Slideware
  • Complete: Lesson 8 Exam

Lesson 9: Management of Quality

Total quality management takes care of the customer. Failing to work hard to achieve quality is to accept the cost that comes with fixing what went wrong. 12 Total Points
  • Review Article: What is quality?
  • Complete: Lesson 9 Assignment
  • Complete: Lesson 9 Exam

Lesson 10: Facilities Planning and Management

Planning the capacity of a facility and then managing it to stay current and productive is one of the many tasks of the operations manager. 10 Total Points
  • Take Poll: How would you rate this course?
  • Complete: Lesson 10 Exam
108
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
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  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Operations Management 101
Course Number: 8900315
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Entrepreneurial
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Staff Instructor
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $55.00

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