Operations Management 101


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  • 10
    Lessons
  • 12
    Exams &
    Assignments
  • 833
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 
 
 

Course Description

Operations Management is a dynamic field in which individuals with the right skills, knowledge and talent can take a business to new heights and have a direct impact on daily operations and company profitability. Nearly 40% of all jobs are in the area of Operations Management. These challenging positions require business personnel who know accounting, statistics, finance, risk management and love to make tough decisions.

This course provides a concise review of Operations Management and would be of value for any aged individual pursuing a career in this area. Information provided is applicable to all operations management fields, from manufacturing and sales to food service and financial services. In any industry, operations managers decide who, what, when, where and why based on experience, intuition and analysis of a wealth of information. Each lesson breaks down what you need to know and what to do with it.

Learn what you need to know about operations management to be more effective in your job or prepare yourself for the future. This course covers such critical topics as:

- Operations Management and the Organization

- Operations Strategy

- Decision-Making in Operations Management

- Product and Service Management

- Supply Chain Management

- Inventory Management

- Forecasting

- Operations Scheduling

- Management of Quality

- Facilities Planning and Management

Operations managers deal in an ever-changing world that presents both challenges and opportunities. Take this course in order to learn and be prepared in the world of operations management.


  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
  • Universal Class is an IACET Accredited Provider
     
     

    Course Lessons

    Average Lesson Rating:
    4.6 / 5 Stars (Average Rating)
    "Extraordinarily Helpful"
    (675 votes)

    Lesson 1: Operations Management and the Organization

    Operations management relates to the creation of goods and services through the transformation of inputs into outputs. 10 Total Points
    • Lesson 1 Video
    • Take Survey: Reasons for Taking this Course
    • Complete Assignment: An Introduction
    • Complete: Lesson 1 Exam

    Lesson 2: Operations Strategy

    This lesson will discuss various strategies involved in operations, such as the strategy to change to an international organization. 10 Total Points
    • Lesson 2 Video
    • Review Article: Operations Strategy Examples
    • Complete: Lesson 2 Exam

    Lesson 3: Decision Making in Operations Management

    This lesson will discuss the process and function of decision making in Operations Management. 9 Total Points
    • Lesson 3 Video
    • Review 2 Articles: Decision-Making in Operations; Operations Management Module A: Decision-Making Tools
    • Complete: Lesson 3 Exam

    Lesson 4: Product and Service Management

    To maximize success potential, companies focus on making a few products really well; but since most products have a limited life cycle, it is also imperative to look for new products. 10 Total Points
    • Lesson 4 Video
    • Review Article: Product Management and Services
    • Complete: Lesson 4 Exam

    Lesson 5: Operations and Supply Chain Management

    Supply chain management is the integration of those activities that procure materials and services, transform them into intermediate goods and final products, and deliver them to customers. 10 Total Points
    • Lesson 5 Video
    • Review Article: Operational Supply Chain Management
    • Complete: Lesson 5 Exam

    Lesson 6: Inventory Management

    The objective of good inventory management is to strike a balance between inventory investment and customer service. 10 Total Points
    • Lesson 6 Video
    • Review 2 Articles: Top Ten Ways to Manage Inventory; Inventory Management Tools
    • Complete: Lesson 6 Exam

    Lesson 7: Forecasting

    Forecasting is the art and science of predicting what will happen in the future. 10 Total Points
    • Lesson 7 Video
    • Review 2 Articles: Advantages and Disadvantages of Forecasting Methods of Production and Operations Management; Forecasting - Operations Management Review Notes
    • Complete: Lesson 7 Exam

    Lesson 8: Operations Scheduling

    Scheduling to meet demand is a critical aspect of the operations managers function in the organization. 11 Total Points
    • Lesson 8 Video
    • Review Article: Operations Scheduling Slideware
    • Complete: Lesson 8 Exam

    Lesson 9: Management of Quality

    Total quality management takes care of the customer. Failing to work hard to achieve quality is to accept the cost that comes with fixing what went wrong. 10 Total Points
    • Lesson 9 Video
    • Review Article: What is quality?
    • Complete: Lesson 9 Exam

    Lesson 10: Facilities Planning and Management

    Planning the capacity of a facility and then managing it to stay current and productive is one of the many tasks of the operations manager. 80 Total Points
    • Lesson 10 Video
    • Take Poll: How would you rate this course?
    • Take Survey: Course Comments
    • Take Survey: Program Evaluation Follow-up Survey (End of Course)
    • Complete: Lesson 10 Exam
    • Complete: Final Exam
    170
    Total Course Points
     

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Define operations management and the organization.
    • Summarize operations strategy.
    • Determine the decision making in operations management.
    • Summarize operations and supply chain management.
    • Summarize inventory management.
    • Summarize forecasting in operations management
    • Summarize operations scheduling, management of quality, and facilities planning in operations managemen, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.
     

    Additional Course Information

    Online CEU Certificate
    • Document Your Lifelong Learning Achievements
    • Earn an Official Certificate Documenting Course Hours and CEUs
    • Verify Your Certificate with a Unique Serial Number Online
    • View and Share Your Certificate Online or Download/Print as PDF
    • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
    Document Your CEUs on Your Resume
     
    Course Title: Operations Management 101
    Course Number: 8900315
    Course Requirements: View Course Requirements
    Lessons Rating: 4.6 / 5 Stars (675 votes)
    Languages: English - United States, Canada and other English speaking countries
    Course Type: Entrepreneurial (Self-Paced, Online Class)
    CEU Value: 0.5 IACET CEUs (Continuing Education Units)
    CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
    Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
    Assessment Method: Lesson assignments and review exams
    Instructor: Linda Zavadil
    Syllabus: View Syllabus
    Duration: Continuous: Enroll anytime!
    Course Fee: $55.00

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