Online Class: Operations Management 101

This course provides a comprehensive review of Operations Management and would be of value for any aged individual pursuing a career in this area.

no certificate
- OR -
with CEU Certificate*
Start Right Now!
$95.00 (with CEU Certificate)
Taking multiple courses? Save with our platinum program.
  • 10
  • 12
    Exams &
  • 1,346
    have taken this course
  • 5
    average time
  • 0.5

Course Description

Operations Management is a dynamic field in which individuals with the right skills, knowledge and talent can take a business to new heights and have a direct impact on daily operations and company profitability. Nearly 40% of all jobs are in the area of Operations Management. These challenging positions require business personnel who know accounting, statistics, finance, risk management and love to make tough decisions.

This course provides a concise review of Operations Management and would be of value for any aged individual pursuing a career in this area. Information provided is applicable to all operations management fields, from manufacturing and sales to food service and financial services. In any industry, operations managers decide who, what, when, where and why based on experience, intuition and analysis of a wealth of information. Each lesson breaks down what you need to know and what to do with it.

Learn what you need to know about operations management to be more effective in your job or prepare yourself for the future. This course covers such critical topics as:

- Operations Management and the Organization

- Operations Strategy

- Decision-Making in Operations Management

- Product and Service Management

- Supply Chain Management

- Inventory Management

- Forecasting

- Operations Scheduling

- Management of Quality

- Facilities Planning and Management

Operations managers deal in an ever-changing world that presents both challenges and opportunities. Take this course in order to learn and be prepared in the world of operations management.

Course Motivation

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.6 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(941 votes)

Lesson 1: Operations Management and the Organization

Operations management relates to the creation of goods and services through the transformation of inputs into outputs. 10 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1 Exam

Lesson 2: Operations Strategy

This lesson will discuss various strategies involved in operations, such as the strategy to change to an international organization. Additional lesson topics: Operations Strategy Examples 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Decision Making in Operations Management

This lesson will discuss the process and function of decision making in Operations Management. Additional lesson topics: Decision-Making in Operations; Operations Management Module A: Decision-Making Tools 9 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: Product and Service Management

To maximize success potential, companies focus on making a few products really well; but since most products have a limited life cycle, it is also imperative to look for new products. Additional lesson topics: Product Management and Services 10 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Operations and Supply Chain Management

Supply chain management is the integration of those activities that procure materials and services, transform them into intermediate goods and final products, and deliver them to customers. Additional lesson topics: Operational Supply Chain Management 10 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: Inventory Management

The objective of good inventory management is to strike a balance between inventory investment and customer service. Additional lesson topics: Ten Ways to Manage Inventory 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Forecasting

Forecasting is the art and science of predicting what will happen in the future. Additional lesson topics: Advantages and Disadvantages of Forecasting Methods of Production and Operations Management; Forecasting 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Operations Scheduling

Scheduling to meet demand is a critical aspect of the operations managers function in the organization. Additional lesson topics: Operations Scheduling Slideware 11 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Management of Quality

Total quality management takes care of the customer. Failing to work hard to achieve quality is to accept the cost that comes with fixing what went wrong. Additional lesson topics: What is quality? 10 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Facilities Planning and Management

Planning the capacity of a facility and then managing it to stay current and productive is one of the many tasks of the operations manager. 80 Total Points
  • Lesson 10 Video
  • Lesson discussions: How would you rate this course?; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Lesson 10 Exam
  • Assessment: Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define operations management and the organization.
  • Summarize operations strategy.
  • Determine the decision making in operations management.
  • Summarize operations and supply chain management.
  • Summarize inventory management.
  • Summarize forecasting in operations management
  • Summarize operations scheduling, management of quality, and facilities planning in operations management
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Operations Management 101
Course Number: 8900315
Lessons Rating: 4.6 / 5 Stars (941 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: June 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $95.00 U.S. dollars

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
for 6 months
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
for 6 months
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
Certificates & CEUs
per year
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 600+
Platinum 2 Years
Certificates & CEUs
for 2 years
You save $79.00!
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 24 Months
No. of courses 600+

Student Testimonials

  • "I thought it was very helpful to get a better understanding of what an Operations Manager does within the civilian realm over what we refer to as Operations Managers in the military." -- Mark J.
  • "Loved the course! Very informative and allows me to take quite a bit of knowledge to my job to implement it into the day to day functions." -- Matt M.
  • "I will use the information from this course in my professional career." -- Netonya B.
  • "I enjoyed this class." -- Tierrnesha M.

Related Courses