Online Class: Communicating with Diplomacy and Tact
![](https://m.universalclass.com/i/images/crn/8900235/stumpbanner.jpg)
no certificate
with CEU Certificate*
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8Lessons
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15Exams &
Assignments -
3,465Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
In a world where every word holds weight, the ability to convey thoughts with diplomacy and tact is an invaluable skill. This sophisticated form of communication not only fosters positive sentiments but also fortifies relationships, paving the way for a harmonious environment. Introducing our comprehensive course on "Communicating with Diplomacy and Tact"-an immersive journey into the nuanced world of impactful and considerate communication.
Core Insights of the Course:
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Foundations of Diplomatic Communication: Delve deep into the intricate realms of language and its multifaceted usage. Understand the symbiosis between linguistic intricacies and nonlinguistic subtleties that lay the groundwork for diplomatic communication.
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Crafting the Right Communication Climate: A conducive environment is crucial for meaningful conversations. Grasp the importance of setting the right tone, ensuring that exchanges are productive and engender positive feelings.
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Navigating the Self and the "Face": Recognize the dynamics of self-perception and the 'face' in conversations. Learn to strike the right balance, maintaining one's integrity while being mindful of the other person's perspective.
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Emotional Intelligence in Conversations: Harness the power of emotional intelligence. Deepen your understanding of its pivotal role in averting conflicts and facilitating harmonious interactions.
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Politeness as the Pillar of Tactful Communication: Embrace the essence of politeness. From understanding its interplay with 'face' to deciphering its cultural nuances, this module illuminates the intricacies of courteous communication. Dive into stimulating discussions on the dichotomy between politeness and impoliteness, and the unique intersection of politeness with colloquial expressions and swearing.
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The Power of Humor: Delight in the art of humor and its transformative ability to elevate conversations. Explore its pivotal role in organizational settings and understand how it can enhance workplace culture. Drawing from seminal research, this unit unveils the science and art behind humor, ensuring you wield it effectively.
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Fine-tuning Diplomatic Interactions: As we culminate, we'll stitch together all the learned components, offering a cohesive blueprint for communicating with finesse, ensuring you leave no room for discord or misinterpretation.
Why This Course is a Must-Attend:
"Communicating with Diplomacy and Tact" is not just another course; it's a masterclass in elevating one's communication caliber. By assimilating the insights offered, you can navigate personal and professional terrains with unmatched grace, ensuring your interactions are always constructive and resonate with positivity.
In an age where interactions are incessant, ensure yours stand out for their maturity and depth. Equip yourself with the tools to communicate not just effectively, but also elegantly. Let each word you utter and every gesture you make be a testament to your mastery in the art of tactful communication. Embark on this transformative journey and redefine the way you connect with the world.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
![Universal Class is an IACET Accredited Provider](https://cdn.4uc.org/15/iacetaccreditation394x235.jpg)
Course Lessons
Lesson 1. Mastering the Art of Communication: Diplomatic Skills for Modern Interactions
Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Introduction
Assessment: Lesson 1 Exam
Lesson 2. Expressive Dimensions: Understanding Nonverbal Communication
Lesson 2 Video
Complete: Lesson 2 Assignment
Assessment: Lesson 2 Exam
Lesson 3. Warmth and Respect: Pillars of Positive Communication
Lesson 3 Video
Complete: Lesson 3 Assignment
Assessment: Lesson 3 Exam
Lesson 4. Face Work and Diplomatic Communication: A Comprehensive Guide
Lesson 4 Video
Complete: Lesson 4 Assignment
Assessment: Lesson 4 Exam
Lesson 5. Interpersonal Dynamics and Emotional Intelligence
Lesson 5 Video
Complete: Lesson 5 Assignment
Assessment: Lesson 5 Exam
Lesson 6. Understanding Politeness
Lesson 6 Video
Assessment: Lesson 6 Exam
Lesson 7. Exploring Politeness: A Deep Dive into Social Nuances
Lesson 7 Video
Complete: Lesson 7 Assignment
Assessment: Lesson 7 Exam
Lesson 8. Harnessing Humor for Connection and Communication
Lesson 8 Video
Lesson discussions: Your Opinion Matters: Course Rating; Program Evaluation Follow-up Survey (End of Course); Course Comments; Course Comments
Assessment: Lesson 8 Exam
Assessment: The Final Exam
Learning Outcomes
- Describe language and how it is used when communicating with others.
- Describe nonverbal communication.
- Summarize conflict issues, recognize and identify emotional intelligence, and demonstrate how to communicate effectively and diplomatically with these factors in mind.
- Identify politeness and how it can be used to communicate with others effecitvely
- Identify and demonstrate successful communication techniques that use humor.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
![Online CEU Certificate](https://cdn.4uc.org/15/certcompletion250x190.jpg)
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
![Document Your CEUs on Your Resume](https://cdn.4uc.org/15/resume250x190.jpg)
Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
![]() |
Includes CEUs |
![]() |
Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "The instructor was prompt, supportive and knowledgeable. The constructive suggestions offered really improved my overall understanding and application of the concepts for mastery in the course!" -- Heather N.
- "Very useful course - gave me a lot of insights into how we all communicate." -- Anne D.
- "I really liked the content of this course. It was very useful for me and I learned a lot." -- Saima M.
- "Thank you for the feedback." -- Thomas C.
- "This course was really helpful!" -- Melissa P.
- "Thank you- a very challenging and helpful class!" -- Michael S.
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