Kaizen 101 - An Introduction

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  • 12
  • 14
    Exams &
  • 349
    have taken this course
  • 5
    average time
  • 0.5

Course Description

In Japan, continuous improvement has been a key part of personal development and business culture for decades, but it's a relatively new concept in western culture. The Japanese term for continuous improvement is Kaizen which simply means change for the better.

Making "change for the better" is vital for all businesses. In fact, kaizen is the secret behind the huge successes of companies such as Toyota, General Electric, Google, Apple, Motorola, Microsoft, and prominent celebrities and athletes.

This course offers a practical introduction to kaizen techniques and concepts. It is designed to help individuals and businesses adopt kaizen tools, methodologies, and philosophies in order to boost productivity, improve resilience, eliminate waste, and reduce their costs.

In particular, this course:

  • Provides a detailed review of kaizen tools and techniques, and how to adopt and implement them in a business setting.
  • Offer sufficient knowledge on Kaizen management so that managers can make informed decisions on whether or not to implement kaizen. 
  • Determine what kaizen tools are suitable to a company's specific environment, and what cultural or mindset changes are needed for successful adoption of kaizen.
  • Offer a set of kaizen principles, techniques, and tools that are suitable for implementation in most service and production business models.


This course is further enriched with HD video, charts, graphs, tables, quotes from kaizen leaders and real life illustrations to make for an interactive learning experience. 

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
  • Universal Class is an IACET Accredited Provider

    Course Lessons

    Average Lesson Rating:
    4.8 / 5 Stars (Average Rating)
    "Extraordinarily Helpful"
    (545 votes)

    Lesson 1: Introduction to Kaizen

    Kaizen is a Japanese word that means continuous improvement. 51 Total Points
    • Lesson 1 Video
    • Review Article: Slow and Steady: Using Kaizen for Your Personal Goals
    • Review Video: What is Kaizen?
    • Take Survey: Reasons for Taking this Course
    • Complete Assignment: Why this course?
    • Complete: Exam 1

    Lesson 2: The 3 Main Aspects of Kaizen

    Kaizen means continues improvement. Unlike the traditional western ideas of change, Kaizen requires little money, much common sense, and commitment from all workers and managers. 45 Total Points
    • Lesson 2 Video
    • Review 4 Articles: Kaizen Basic Principles. Continuous Improvement Principles; Five steps to an effective Gemba Walk; Kaizen Blitz: An Introduction and some words of caution; Quick and Easy Kaizen / Mini Kaizen
    • Complete: Exam 2

    Lesson 3: Kaizen-shift - The Need for Mindset Change

    When implementing Kaizen, many individuals focus on people and process improvement tools and technique, but they overlook the need to develop a kaizen mindset. 45 Total Points
    • Lesson 3 Video
    • Review 3 Articles: The Kaizen Mindset: 5 points to develop it; Continuous Improvement: The Kaizen Mindset; 3 common rules of Kaizen Mindset
    • Complete: Exam 3

    Lesson 4: Kaizen Event

    A Kaizen event is a well-structured team exercise that focuses on reducing waste and producing more value in a business process or activity. 50 Total Points
    • Lesson 4 Video
    • Review 5 Articles: Kaizen Event; When and how to use kaizen events; The Kaizen of Goal Setting; Simplify Your Life Using Kaizen; When it comes to setting goals ? be the tortoise
    • Complete: Exam 4

    Lesson 5: Kaizen and Six Sigma

    Kaizen and Six Sigma are regularly used together because they endeavor towards a common goal; process improvement through identification and eradication of waste. 50 Total Points
    • Lesson 5 Video
    • Review 3 Articles: What Is Six Sigma?; A Summary of Six Sigma Philosophy; Kaizen and Six Sigma Together in the Quest for Lean
    • Complete: Exam 5

    Lesson 6: Element and Factors of Kaizen

    In a fully customer-focused organization, all business activities are informed by customers? needs and are designed to improve their experience. 50 Total Points
    • Lesson 6 Video
    • Review 2 Articles: Be Customer-Focused: 4 Basic Tactics; What are some examples of customer focus?
    • Complete: Exam 6

    Lesson 7: Kaizen ? The Three Pillars

    Kaizen is based on three pillars. 50 Total Points
    • Lesson 7 Video
    • Review 4 Articles: Kaizen 5S Framework for Standard Business Processes; Five S Framework; Key Benefits of 5S Process Implementation; The Seven Wastes | 7 Mudas
    • Complete: Exam 7

    Lesson 8: Hierarchy of Kaizen

    A Kaizen organizational structure or hierarchy is the foundation on which kaizen is implemented in a firm. 50 Total Points
    • Lesson 8 Video
    • Review 3 Articles: Kaizen Support Office: Vital to lean culture; Continuous Improvement Manager Resume Samples; Kaizen Support Organization
    • Complete: Exam 8

    Lesson 9: The PDCA Cycle

    PDCA Cycle, also called the PDSA or Deming Cycle, is a quality improvement system made up of a logical series of four recurring steps geared towards realizing continuous learning and improvement within an organization. 50 Total Points
    • Lesson 9 Video
    • Review 3 Articles: Evolution of the PDCA Cycle; The Benefits of PDCA; Implementing New Ideas in a Controlled Way
    • Complete: Exam 9

    Lesson 10: Kaizen Implementation

    Kaizen becomes a means of improvement and it?s represented in the daily struggles arising in the workstation and the way those struggles are resolved. 50 Total Points
    • Lesson 10 Video
    • Review 3 Articles: 7 Conditions for Successful Implementation of Kaizen Strategy; Kaizen Mindset; Understanding the Kaizen Process: Steps and Goals
    • Complete: Exam 10

    Lesson 11: Kaizen Tools and Standards ? 7 Quality Control Tools

    The aim of the lesson is to give a clear introduction of the 7 QC tools and how to use them in a Kaizen organization to improve performance. 50 Total Points
    • Lesson 11 Video
    • Review Article: Purpose of a Pareto Chart
    • Complete: Exam 11

    Lesson 12: Kaizen Budgeting and Cost Reduction

    Different budgeting approaches exist, but this lesson will focus on Kaizen budgeting or continuous improvement budgeting. 225 Total Points
    • Lesson 12 Video
    • Take Poll: End of Course Poll
    • Take Survey: Course Comments
    • Take Survey: Program Evaluation Follow-up Survey (End of Course)
    • Complete: Exam 12
    • Complete: The Final Exam
    Total Course Points

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Define Kaizen.
    • Describe the 3 main aspects of Kaizen.
    • Describe kaizen-shift - the need for mindset change.
    • Identify Kaizen event.
    • Compare and contrast Kaizen and six sigma.
    • Describe elements and factors of Kaizen.
    • Describe the three pillars of Kaizen.
    • Summarize hierarchy of Kaizen.
    • Define the PDCA Cycle
    • Describe methods used for Kaizen implementation.
    • Summarize the 7 quality control tools.
    • Determine Kaizen budgeting and cost reduction for a process, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.

    Additional Course Information

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    Course Title: Kaizen 101 - An Introduction
    Course Number: 9770483
    Course Requirements: View Course Requirements
    Lessons Rating: 4.8 / 5 Stars (545 votes)
    Languages: English - United States, Canada and other English speaking countries
    Course Type: Professional Development (Self-Paced, Online Class)
    CEU Value: 0.5 IACET CEUs (Continuing Education Units)
    CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
    Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
    Assessment Method: Lesson assignments and review exams
    Instructor: Linda Zavadil
    Syllabus: View Syllabus
    Duration: Continuous: Enroll anytime!
    Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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