Ultimate Secretary Bundle
with CEU Certificate*
Only $150.00* - Save $225.00
Course DescriptionThis course bundle includes the following courses:
General Secretary 101:
If you've been thinking about becoming a secretary, you should know that times have changed. While the computer has replaced the typewriter, the secretary is still an important part of the office setting.
In this General Secretary course, you will learn the foundational skills that all secretaries should have when they are sitting behind a desk.
This course includes:
- What a General Secretary Is
- Types of Secretaries
- Travel Arrangements
- Word Processing
- File System Management
- Office Equipment
- Effective Communication Skills
- Time Management
- Handling Difficult Situations
- Better to Have Training or Experience?
With these lessons, you will learn more about how to be an effective secretary both in your current role, as well as in future roles.
Each lesson provides detailed information that can be used in modern office settings today. Since each lesson builds on the lesson before it, you will begin to learn how to not only provide administrative support, but also how to be a valuable part of an office setting.
Today, secretaries are more than just the ones that handle basic tasks. They also provide the first impression for clients and customers. By offering high-level skills, you can reach out to visitors, customers, and clients, allowing them to see your company as being the one they should choose for their needs.
A secretary is the one that opens the door to presenting a solid reputation for their company. With this General Secretary Course, you will gain the skills to succeed, no matter what industry you choose.General Receptionist:
As a receptionist you are an important member of the company you work for. When clients enter your business for the first time, the person to greet them when they enter the office is the receptionist. Receptionists create the first impression that a client has of your business, whether it's good or bad. You set the company tone and contribute to your companies' reputation. While many people view the role of the receptionist as minor, this is far from the truth! The role of the receptionist is essential for the smooth operation of any office.
This General Receptionist course will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.
The receptionist's duties include: acting as an ambassador by welcoming people to your business, screening phone calls, setting appointments, directing client traffic throughout the work day, and so much more.Administrative Assistant 101:
Administrative Assistant FundamentalsOh how times, and people, have changed in the world over the last few years. Presently and into the foreseeable future, business people will not only have to continue picking up the pace but will need to adapt to new methods, systems and responsibilities that would have seemed unsustainable a few years ago or even just last year!
Due in part to the recession--technology and necessity has amplified the requirements and pace of this change. It's not all bad news though, the truth of the matter is that the recession is providing opportunities to people in certain segments of the business world--administrative assistants are one of them. AA's are now, and will in the future, be performing roles that middle managers would have done only a year or two ago. They are acting on behalf of their bosses on a regular basis and have full authority to do so.
Whether you are returning to the workforce after a number of years away or you are new to the administrative side of the business world, there are some great opportunities out there for administrative assistants, especially the new kind of administrative assistants--i.e. those who are skilled, prepared to take on extra responsibility and don't mind taking a risk or two.
This is a 3 Part Course, which will begin covering some very important basics before going on to deal with the importance of training others to fulfill the position. We will then focus on the innovative role which has a place both in the present and future--that of a Virtual Assistant!
This course will open your eyes wider in regards to the choices you have available in an Administrative Assistant career, as well as introduce you to the business sector and the opportunities that now exist in this demanding field.
This course provides a basis on which you can build your new future, so join us today!Virtual Assistant 101:
Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a career as an administrative assistant or executive assistant and would like to break out into your own business, there has never been a better time to do so.
This Virtual Assistant course is designed to walk you through the process of preparing for a business of your own, upstarting your own business and transitioning into a successful VA business. You will learn how to research, what to research, how to target your market, how to make your VA business a boutique shop that caters to a particular industry or a general office that caters to all, how to grow you business and so much more. This course and some planning will position you to upstart your new business as quickly as possible.Business Professionalism:
From preparing for an interview to resigning from your job, this course covers the proper business etiquette and professionalism you need to know to be successful in the workplace. Information is appropriate for professionals in any position from entry level to CEO. By mastering modern standards of professionalism and etiquette, a career can be started or saved and made successful. The rules of the game may have changed over time but there are still rules that can help make a job into a career and assist students to take charge of their professional future.
From understanding proper communication procedures to what behaviors are career-killers to handing tricky situations like dismissals and office politics, this course addresses complex situations in an easy-to-understand format that can be altered and amended to meet the needs of virtually every employee out there from a welder to an accountant to a history professor. Ten lessons will guide you through breaking down the concepts behind political correctness, interoffice romance, proper networking behavior, and numerous other scenarios that many professionals are not equipped to handle appropriately.
- Completely Online
- Instructor Feedback
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Request More InformationHave a question? Check out our FAQ or contact us for more information.
List of Included Courses
Additional Course Information
Choose Your Subscription PlanCourse OnlyOne Course
No Certificate / No CEUs$125for 6 monthsBilled once
This course only
Includes certificate X Includes CEUs X Self-paced Instructor support Time to complete 6 months No. of courses 1 courseCertificate CourseOne Course
Certificate & CEUs$150for 6 monthsBilled once
This course only
Includes certificate Includes CEUs Self-paced Instructor support Time to complete 6 months No. of courses 1 coursePlatinum YearlyALL COURSES
Certificates & CEUs$189per yearYou save 50%!Billed once
Includes all 500+ courses
Includes certificate Includes CEUs Self-paced Instructor support Time to complete 12 Months No. of courses 500+Platinum MonthlyALL COURSES
Certificates & CEUs$59 first month$29.00 / each consecutive month thereafterBilled monthly
Includes all 500+ courses
Includes certificate Includes CEUs Self-paced Instructor support Time to complete Monthly No. of courses 500+
- "Pointers on how to receive and greet customers in person and on the phone were among the most useful parts of this course for me." -- Lianna S.
- "Assignments were challenging and not boring." -- Janet W.
- "Very easy instructions!" -- Linda W.
- "I liked all of it." -- Sara A.
- "All parts were very useful. The reason it took me longer to finish the class is because I work. The online course is great for people that has a tight schedule to keep. I will be taking more classes with Universal Class. I learned a lot." -- Deborah S.
- "I particularly enjoyed the assignments. I really took what the lessons were telling me and incorporated them into my life to answer the questions. I got a lot of ideas for my business that way! Great instructor." -- Ramona H.
- "This course and the instructor were great. I feel much more confident about starting my own VA business." -- Debby H.
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