Online Class: Introduction to Six Sigma

Course Lessons

• Lesson 1. History of Six Sigma

  Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence.

• Lesson 2. Implementing Six Sigma

  Successful companies have been implementing Six Sigma for over twenty years, companies are most successful if they focus on a few key concepts in implementation.

• Lesson 3. Becoming a Customer and a Market Driven Enterprise

  As we covered in a previous chapter, a core concept in Six Sigma is the emphasis on increasing customer value.

• Lesson 4. Customer Expectations and Needs

  While customers drive the market by expressing their opinion about existing products and technologies, as we covered in the previous chapter, they rarely are aware of early developments in technology.

• Lesson 5. Linking Six Sigma Projects to Strategies

  In the last chapter, we discussed the importance of linking customers' expectations to a company's initiatives and strategies.

• Lesson 6. Attributes of Good Metrics

  Decisions by senior management or a company's board of directors must use objective data in order to accurately report on the needs of a company's customers.

• Lesson 7. Using Resources Wisely

  Projects are the backbone of any Six Sigma organization. Project based initiatives, as facilitated through Six Sigma, are what create changes that result in innovations and breakthroughs.

• Lesson 8. Project Management Using the DMAIC and DMADV Models

  This chapter will provide an overview of some of the most important tools and project management concepts used by Six Sigma teams and Black Belts.

• Lesson 9. The Define Phase

  The Define Phase is the first phase in all Six Sigma projects, whether the goals of the project are process improvement or better designed products.

• Lesson 10. The Measure Phase

  The Measure Phase is the second phase of the Six Sigma "Define, Measure, Analyze, Improve, and Control," or DMAIC, model.

• Lesson 11. Measurement System Analysis

  Data is the most important elements of a Six Sigma project and if measurements of the data are going to be used to enact substantial changes in a company, the data must be confirmed to be accurate.

• Lesson 12. Analyzing Data: Value Streams and Dealing with Variations

  The third phase of the DMAIC model in a Six Sigma project is Analysis.

• Lesson 13. Analyzing Data: Designed Experiments

  In the last chapter, the methods discussed for analyzing data were really only effective in comparing two things, whether it was two sets of samples or one sample and the improvement goal.

• Lesson 14. The Improve Phase

  After the necessary data has been analyzed, and causes and effects determined, the next phase in the DMAIC model is Improve.

• Lesson 15. The Control Phase

  The last phase in Six Sigma's DMAIC model is the Control Phase.