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Virtual Assistant 101


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Course Description

Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a career as an administrative assistant or executive assistant and would like to break out into your own business, there has never been a better time to do so.

 

This Virtual Assistant course is designed to walk you through the process of preparing for a business of your own, upstarting your own business and transitioning into a successful VA business. You will learn how to research, what to research, how to target your market, how to make your VA business a boutique shop that caters to a particular industry or a general office that caters to all, how to grow you business and so much more. This course and some planning will position you to upstart your new business as quickly as possible.

  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • IACET CEUs
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what a virtual assistant does and whether or not it is the career for you.
  • Describe the transition the shift from employee to business owner.
  • Know how to compete.
  • Describe corporate choices for virtual assistants.
  • Describe how to carve out a niche and decide what services to offer.
  • Know how to grow your business and market appeal.
  • Describe technology and international competition.
  • Describe small business appeal and upstart needs.
  • Know organizations, services and structures.
  • Describe pricing your services.
  • Describe working from home.
  • Describe expanding your business, hiring employees, and adding new locations.
  • Identify pitfalls and traps, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 
 
IACET Accredited Provider
Universal Class, Inc. has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, Universal Class, Inc. has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Accredited Provider status, Universal Class, Inc. is authorized to offer IACET CEUs for its courses that qualify under the ANSI/IACET Standard.
 
 
 

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Course Lessons

Average Lesson Rating: (634 votes)
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Lesson 1: To Be, Or Not To Be - Doing Your Homework/Research Before You Begin

Virtual Assistants are primarily workers who come out of corporate America from the position of administrative support in some form or another. 13 Total Points
  • Review Article: Starting a VA Business
  • Review Article: What is a Virtual Assistant?
  • Review Article: International Virtual Assistants Association
  • Take Poll: Virtual Assistant
  • Complete Assignment: An Introduction
  • Complete: Lesson 1 Assignment
  • Complete Exam: Lesson 1: To Be, Or Not To Be - Doing Your Homework/Research Before You Begin

Lesson 2: Transition -The Shift From Employee to Business Owner

An independent Virtual Assistant business is one of the least expensive businesses to start, but without properly planning your resources, you will not make it to the "profit line." 15 Total Points
  • Review Article: Tips for Success
  • Review Article: Virtual Assistant Advice
  • Take Poll: Why Become a VA?
  • Complete Exam: Lesson 2: Transition - The Shift from Employee to Business Owner

Lesson 3: Going Into Business Without Going Broke: How to Compete

The first element that will determine your upstart success is your personal and professional time management. It is most important to get your entire family enrolled in your new business. 14 Total Points
  • Review Article: Small Business Time Management Tips
  • Review Article: Building Organizational Skills
  • Complete Exam: Lesson 3: Going Into Business Without Going Broke - How To Compete

Lesson 4: Virtual Assistants - Corporate Choices

If you want to simply jump out of the traditional workplace and start your own independent freelance operation, you can choose a corporate avenue similar to a temp service; or you can choose to find corporate work on your own. 15 Total Points
  • Review Article: Virtual Assistant Forums
  • Review Article: Contracts
  • Complete: Lesson 4 Assignment
  • Complete Exam: Lesson 4: Virtual Assistants - Corporate Choices

Lesson 5: Virtual Assistants - Carving Out Your Niche: Services Offered

The difference between perfection and excellence is perspective. If you strive for perfection, you risk never producing anything, because perfection can be easily redefined by every person who looks at the work. 15 Total Points
  • Review Article: Defining Your Niche
  • Review Article: Finding Your Niche
  • Take Poll: Niches
  • Complete: Lesson 5 Assignment
  • Complete Exam: Lesson 5: Virtual Assistants - Carving Out Your Niche; Services Offered

Lesson 6: Networking - How to Grow Your Business and Market Appeal

If you have not yet joined the millions that rank in the files of Facebook and other social networks, this segment will help you quickly acclimate to how the social networks work. 15 Total Points
  • Review Article: Marketing without a Big Budget
  • Review Article: How to Market a Virtual Assistant Business
  • Review Article: Virtual Assistant Software
  • Complete: Lesson 6 Assignment
  • Complete Exam: Lesson 6: Networking - How To Grow Your Business and Market Appeal

Lesson 7: Technology and International Competition

Technology is something you must stay up on in the Virtual Assistant business. Your employees are not located on your client's site and, depending on how you set up your business, possibly not located on your site either. 12 Total Points
  • Review Article: Virtual Assistant Associations
  • Complete Exam: Lesson 7: Technology and International Competition

Lesson 8: Small Business Appeal and Upstart Needs

Entire VA businesses are built to cater to the needs of the small business owner or single professional shops. There are "virtual offices" that are leased to small business owners for a minimum set fee each month. 10 Total Points
  • Review Article: Virtual Assistants
  • Review Article: Quick Tips
  • Review Article: Tips to Identify your Market
  • Complete Exam: Lesson 8: Small Business Appeal and Upstart Needs

Lesson 9: Do What You Do Best

Especially in the beginning of your venture as a Virtual Assistant for hire, it is important to remember -- first and foremost -- do what you do best. 10 Total Points
  • Review Article: Small Business Marketing
  • Complete: Lesson 9 Assignment
  • Complete Exam: Lesson 9: Do What You Do Best

Lesson 10: Organizations, Services, and Structures

One of the first things you will decide when setting up your new VA business is what type of organization you want. 16 Total Points
  • Review Article: Business Legal Information
  • Review Article: LLC
  • Review Article: Sole Proprietorship
  • Complete: Lesson 10 Assignment
  • Complete Exam: Lesson 10: Organizations, Services and Structures

Lesson 11: Pricing Your Services

While it is important to know and understand both sides of your clients' concerns, it is equally important to look out for your own interests. 15 Total Points
  • Review Article: Negotiating with Clients
  • Review Article: Basic Negotiating Tips
  • Review Article: Negotiation Tips
  • Complete: Lesson 11 Assignment
  • Complete Exam: Lesson 11: Pricing Your Services

Lesson 12: Working From Home

Although you may see yourself as a business person, the business image can be especially difficult for mothers who may have small children at home. 16 Total Points
  • Review Article: Tips for Working from Home
  • Review Article: Setting Up a Home Office
  • Review Article: Effective Work from Home Tips
  • Complete: Lesson 12 Assignment
  • Complete Exam: Lesson 12: Working From Home

Lesson 13: Expanding Your Business - Hiring Employees/New Locations

To expand your VA business, there are some preliminary steps you need to take. Most VA businesses begin as most American businesses do: as a sole proprietorship. 14 Total Points
  • Review Article: How to Hire Your First Employee
  • Review Article: Hiring Checklist
  • Complete Exam: Lesson 13: Expanding Your Business - Hiring Employees/New Locations

Lesson 14: Pitfalls and Traps - Weathering Business Storms

If you present your staff as top in their field of specialty, then your client will perceive value and expect to pay more for them. 16 Total Points
  • Review Article: Employee Benefits
  • Review Article: The Basics of Hiring
  • Review Article: Ten Tips for Hiring and Keeping Good Employees
  • Complete: Lesson 14 Assignment
  • Complete Exam: Lesson 14: Pitfalls and Traps - Weathering Business Storms

Lesson 15: Strength and Prosperity as a Virtual Assistant

To succeed as a virtual assistant, you must know that your personal strength is your ticket to your success. Your number one job is to please the client by meeting their needs. 57 Total Points
  • Review Article: Using Your Website
  • Review Article: Creating a Podcast Ad
  • Take Poll: Course Completion Poll: Your Thoughts
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 15 Assignment
  • Complete Exam: Lesson 15: Strength and Prosperity As A Virtual Assistant
  • Complete: The Final Exam
253
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Virtual Assistant 101
Course Number: 7550341
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Professional (Intermediate Level)
CEU Value: 1.4 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Requirements: View Technical Requirements
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

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Student Testimonials

  • "All parts were very useful. The reason it took me longer to finish the class is because I work. The online course is great for people that has a tight schedule to keep. I will be taking more classes with Universal Class. I learned a lot." -- Deborah S.
  • "Along with the actual lessons, I found the associated websites very helpful." -- Yvette J.
  • "I particularly enjoyed the assignments. I really took what the lessons were telling me and incorporated them into my life to answer the questions. I got a lot of ideas for my business that way! Great instructor." -- Ramona H.
  • "My only regret is that I did not engage in discussion with the instructor due to the stress of my job. I did what I had to do to complete the course but I am usually a more engaged student." -- Janice S.
  • "This course and the instructor were great. I feel much more confident about starting my own VA business." -- Debby H.

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