Course Listing
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Telephone Skills and Quality Customer Service
This course focuses on honing outstanding telephone customer service skills in order to meet customer needs and presenting a professional, knowledgeable image that reflects well on your company. 1.2 CEUs $95.00 -
Communication with Diplomacy and Tact
Learn how to communicate with diplomacy and tact in this online course. 0.5 CEUs $95.00 -
Resolving Workplace Conflict
Resolving Workplace Conflict is an online course that is designed to help employees and managers understand the complexities of conflict, including its causes and possible solutions. 0.4 CEUs $95.00 -
Accounts Receivable Management
This AR course will be covering many important topics such as 1. approving credit, 2. the billing process, 3. collecting money, 4. customer service, 5. handling deductions, 6. legal considerations, and 7. bankruptcy. 0.5 CEUs $95.00 -
Dealing with Difficult People
The course provides an in-depth examination of dealing with difficult people, establishing a number of methods and strategies for navigating complex interpersonal relationships, improving communication, preventing problems, and resolving conflict. 1.0 CEUs $95.00 -
How to Start a Craft Business
This course offers an introduction to business and guidelines that will help you create a successful and sustainable crafting business. 0.7 CEUs $95.00 -
Speed Reading 101
This speed reading course provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. 0.7 CEUs $95.00 -
Resume Writing 101
One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. 0.9 CEUs $95.00 -
Goal Setting 101
This course will explore goal setting for individuals, focusing on different areas of a person's life where goals can be applied. These include goals pertaining to people's personal relationships, their health and well-being, their finances, their professional and educational development, and for their overall lifetime. 0.5 CEUs $95.00 -
Management Essentials
Learn the essential techniques of great management in this online course. 0.6 CEUs $95.00 -
Introduction to Logic
In this course, we will introduce many of the concepts that are involved in various forms of logical study. We will examine both formal and informal logic, differentiate between inductive and deductive reasoning, and take a look at some of the more advanced schools of logic. 0.7 CEUs $95.00 -
PowerPoint 2021
This online PowerPoint course will teach you everything you need to know to become a PowerPoint power user. 0.7 CEUs $95.00 -
Freelance Writing 101
This course will teach you what freelancing writing is, how much you can expect to make, how to find markets, how to create successful queries, what to do once you get an assignment, and how to successfully market your skills. 0.6 CEUs $95.00 -
Wellness Coaching
Wellness Coaching 101 can help you identify and set realistic, measurable goals, and unlock the creative energy that lies in each of us. 1.1 CEUs $95.00 -
Professional Organizer Training
An online course for the potential professional organizer. Information concerning different organization solutions and how to apply these solutions to organize individuals, homes and businesses plus marketing tips and business resources are provided. 1.1 CEUs $95.00 -
Estate Planning
Anyone who has assets, no matter how small or wants their medical wishes carried out should have an estate plan. If you have no easily identifiable heirs, the lack of a proper estate plan and/or will could result in all your property ending up in the hands of the government rather than in the hands of those you designate. 0.7 CEUs $95.00 -
Leadership Skills for Managers
If you are a manager and you want to make sure that you have what it takes to be a leader, then this course is for you. In Leadership Skills For Managers, you will learn about each individual skill that leaders must have for success. 0.7 CEUs $95.00 -
Business Budgeting 101: How to Plan, Save, and Manage
This course is designed to get you up to speed on the basics of business budgeting and cost cutting. You will be introduced to the different aspects of business financial tools and will have an essential primer to current business trends in cost cutting and increasing profits. 0.4 CEUs $95.00 -
Business Professionalism
From preparing for an interview to resigning from your job, this course covers the proper business etiquette and professionalism you need to know to be successful in the workplace. 0.5 CEUs $95.00 -
ABCs of Technical Writing
Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. 0.9 CEUs $95.00
Why UniversalClass?
UniversalClass.com offers thousands of hours of online continuing education training! Here's a few reasons why lifelong learners prefer Universal Class continuing education courses:
- Accredited by IACET - Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET)
- Verify your CEUs and Contact Hours via unique certificate serial number on our service (great for employers)
- Earn a Certificate of Course Completion documenting your CEUs and Contact Hours
- Supportive Instructors!
- Easy to use! Our online courses are the easiest and most fun courses available anywhere
- Self paced! Go at your own pace. You do not need to be online at a specific date or time
- Start right now! You can start the class right now by clicking on the button 'Join this Course'
- High quality courses! Since 1999, Universal Class™ has provided high quality continuing education training to over 1,000,000 satisfied students
- Extremely affordable! Pay one time for a course and you have 6 months to finish it. Or pay $189.00 for a yearly subscription and take any course you want, as many courses as you want (over 500 to choose from)
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