Online Training: Secretarial Skills
Course Listing
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Writing Effective Emails in the Workplace
With clear instructions and plenty of samples and templates, this course gives you the information you need to compose and send professional emails. 1.1 CEUs $80.00 -
Conflict Resolution 101
This conflict resolution course will prepare you to handle and mediate conflicts as they arise in any setting. Conflict drains resources and creates unnecessary stress, learn how to put a stop to it today. 0.7 CEUs $75.00 -
Telephone Skills and Quality Customer Service
This course focuses on honing outstanding telephone customer service skills in order to meet customer needs and presenting a professional, knowledgeable image that reflects well on your company. 1.2 CEUs $75.00 -
Google Sheets
This course will teach you all the skills you'll need to successfully use Google Sheets. Each lesson contains instructions and illustrations to show you how to use the features, then walks you through step-by-step so you can see how everything is done. 0.7 CEUs $75.00 -
Resolving Workplace Conflict
Resolving Workplace Conflict is an online course that is designed to help employees and managers understand the complexities of conflict, including its causes and possible solutions. 0.4 CEUs $75.00 -
Windows 10
The purpose of this course is to teach all students how to navigate the Windows 10 interface, as well as use its features and apps, regardless of whether or not you are currently using the operating system. 0.5 CEUs $75.00 -
Communication with Diplomacy and Tact
Learn how to communicate with diplomacy and tact in this online course. 0.5 CEUs $75.00 -
Developing Great Social Skills
During this online course for Developing Great Social Skills, we will look at many different ways in which to build your social skills during personal and business interactions. 0.5 CEUs $75.00 -
Speed Reading 101
This speed reading course provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. 0.7 CEUs $75.00 -
Resume Writing 101
One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. 0.9 CEUs $75.00 -
SEO Copywriting
In this class, we will equip you with the skills to take on those SEO writing jobs, so you will not have to worry over a client's instructions, or wonder what language they are in. 0.8 CEUs $95.00 -
Mindfulness in the Workplace
This in-depth course will teach you about what mindfulness is and how it can make your life richer and happier. 0.6 CEUs $75.00 -
Office Skills 101
Welcome to this comprehensive course on Office Skills. This course has two purposes: To develop technical skills necessary for success in the workplace To improve soft skills that are key to profe 1.2 CEUs $85.00 -
Goal Setting 101
This course will explore goal setting for individuals, focusing on different areas of a person's life where goals can be applied. These include goals pertaining to people's personal relationships, their health and well-being, their finances, their professional and educational development, and for their overall lifetime. 0.5 CEUs $75.00 -
Dealing with Difficult People
The course provides an in-depth examination of dealing with difficult people, establishing a number of methods and strategies for navigating complex interpersonal relationships, improving communication, preventing problems, and resolving conflict. 1.0 CEUs $75.00 -
ABCs of Technical Writing
Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. 0.9 CEUs $80.00 -
Gender Sensitivity Training
This course explores a wide range of the deeply held beliefs people have regarding sex and gender and explains how these issues play out in organizations. 0.6 CEUs $75.00 -
Business Etiquette
In this course we look at several factors which may be holding you back from reaching your full potential. We teach you basic principles and advanced principles in business etiquette then provide additional advanced strategies and tips to refine your professional image using the best etiquette techniques. 0.5 CEUs $75.00 -
Small Business Guide
This course will guide you on the main requirements of the regulations so that a business can develop a strategy for compliance. 0.5 CEUs $75.00 -
Business Writing
A crash course in business communication for help with writing woes. From the basic do's and don'ts of business writing to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. 1.9 CEUs $95.00
Why UniversalClass?
UniversalClass.com offers thousands of hours of online continuing education training! Here's a few reasons why lifelong learners prefer Universal Class continuing education courses:
- Accredited by IACET - Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET)
- Verify your CEUs and Contact Hours via unique certificate serial number on our service (great for employers)
- Earn a Certificate of Course Completion documenting your CEUs and Contact Hours
- Supportive Instructors!
- Easy to use! Our online courses are the easiest and most fun courses available anywhere
- Self paced! Go at your own pace. You do not need to be online at a specific date or time
- Start right now! You can start the class right now by clicking on the button 'Join this Course'
- High quality courses! Since 1999, Universal Class™ has provided high quality continuing education training to over 1,000,000 satisfied students
- Extremely affordable! Pay one time for a course and you have 6 months to finish it. Or pay $189.00 for a yearly subscription and take any course you want, as many courses as you want (over 500 to choose from)
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