Universal Class: Over 500 Online Certificate Courses
 

Office Skills and Career Development Courses

 
Universal Class™ offers over 80 courses that will help you improve your Office Skills.  If you’re interested in training for a new career, advancing within your current company, or just want to learn some new skills to stay competitive, our online courses can help. Taking an online course is such a convenient way to learn.  You don't have to rearrange your work schedule or arrange for childcare, you can do your coursework when it works for you. Our courses are open 24 hours a day, seven days a week and our professional instructors are there to grade your work and answer email questions.
 
Our skill-building courses include secretarial training, managing people, computer training from Excel to PowerPoint, terminology courses, project management, sexual harassment awareness training, courses to refresh your skills in grammar and punctuation, customer service training and so much more.
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Featured Course

Assertiveness Training

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3,955       1.1 CEUs       11h      
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Popular Office Classes

  • Project Management 101
    Project Management 101
    Have you ever been involved in a complex project that just did not go the way you wanted? Often failure is pre-ordained due to the approach to the project. The concept of project management exists because it helps assure completion of a project succ...
    $90.00
    0.5 CEUs 5h
  • Time Management 101
    Time Management 101
    Managing time effectively is fundamental to success. It also factors into achieving balance in our lives. Today, we're busier than ever--at work and at home. Having enough time for things that are important, things we want or need to do, or even to ...
    $75.00
    0.7 CEUs 7h
  • Mediation 101
    Mediation 101
    The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding. With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and wan...
    $95.00
    1.1 CEUs 11h
  • Virtual Assistant 101
    Virtual Assistant 101
    Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a caree...
    $75.00
    1.1 CEUs 11h
  • Cross-Cultural Communication
    Cross-Cultural Communication
    Today's world of globalization and technological advancements emphasizes the importance of quality interpersonal communication. Intercultural communication skills are becoming perhaps more important than ever before in this time of an increasingly d...
    $75.00
    0.7 CEUs 7h
  • Assertiveness Training
    Assertiveness Training
    The ability to be assertive is difficult. Most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with. They allow others to take advantage of them or they do more than is necessary or require...
    $75.00
    1.1 CEUs 11h

Office Courses

 
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Areas of Study
  • ABCs of English Grammar
    ABCs of English Grammar
    This self-paced online course will provide you with a review of the grammar and writing skills necessary when taking any high school or college test, or with your everyday work-related writing and correspondence. Divided up into 15 easy-to-understa...
    $75.00
    1.5 CEUs 15h
  • ABCs of Technical Writing
    ABCs of Technical Writing
    Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen tec...
    $75.00
    0.9 CEUs 9h
  • Accounts Receivable Management
    Accounts Receivable Management
    Accounts Receivable management is a demanding job. You'll be making decisions that can make or break a company. Your role is unique and complex--one that is closely integrated into the overall customer service of your company. In this course, we'll ...
    $75.00
    0.5 CEUs 5h
  • Administrative Assistant 101
    Administrative Assistant 101
    Administrative Assistant Fundamentals Oh how times, and people, have changed in the world over the last few years. Presently and into the foreseeable future, business people will not only have to continue picking up the pace but will need to ad...
    $75.00
    0.8 CEUs 8h
  • Advertising, Marketing and Sales Writing
    Advertising, Marketing and Sales Writing
    There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: Send me something i...
    $90.00
    1.2 CEUs 12h
  • Anger Management 101
    Anger Management 101
    If you have been at the mercy of the negative consequences that result from mishandled anger, Anger Management 101 will provide relief. This insightful course is filled with both practical wisdom and application that will end the anger trap for goo...
    $75.00
    0.5 CEUs 5h
  • Anxiety Therapy 101
    Anxiety Therapy 101
    Welcome to Anxiety Therapy. In today's hyper-stimulated society, more people than ever are suffering from the inability to process stress, trauma- and even daily life with ease. This has led to a sharp increase in anxiety related conditions and has ...
    $75.00
    0.5 CEUs 5h
  • Assertiveness Training
    Assertiveness Training
    The ability to be assertive is difficult. Most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with. They allow others to take advantage of them or they do more than is necessary or require...
    $75.00
    1.1 CEUs 11h
  • Become a Life Coach - Course Bundle
    Become a Life Coach - Course Bundle
    Life Coaching: Coaching has long been an accepted method of improving performance, specifically in sports. The excellent results shown in the sports arena have been expanded to those in executive positions in business. For the last fifteen to twe...
    $145.00
    5.4 CEUs 54h
  • Business Administration 101
    Business Administration 101
    Whether you are already running a business, have yet to start one or have been hired to support a business owner, it is important to know the basics of the business administrative process. This course will trace a path through the inception, setu...
    $95.00
    1.1 CEUs 11h
  • Business Analysis
    Business Analysis
    How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and executio...
    $95.00
    1.2 CEUs 12h
  • Business Budgeting 101: How to Plan, Save, and Manage
    Business Budgeting 101: How to Plan, Save, and Manage
    This course will show you everything you need to know about business budgeting and cost cutting. You will be introduced to the different aspects of business financial tools and will have an essential primer to current business trends in cost cutting...
    $75.00
    0.5 CEUs 5h
  • Business Consulting 101
    Business Consulting 101
    Business consulting is a growing sector of the employment and business industry. There has been no better time to join the consulting industry, based on industry...
    $95.00
    1.1 CEUs 11h
  • Business Credit 101
    Business Credit 101
    Business Credit 101 provides potential and current business owners with the necessary knowledge to successfully use credit within their business. There are many reasons why business operators rely on credit to maximize their business potential, but ...
    $75.00
    0.7 CEUs 7h
  • Business Ethics
    Business Ethics
    Business ethics is an important part of any industry. Students or managers, unfamiliar with many ethical challenges, behaviors, or regulations will find themselves struggling in business industries that include finance, accounting or human resource ...
    $75.00
    1.1 CEUs 11h
  • Business Management
    Business Management
    Introduction to Business Management The world of business management offers an array of career opportunities unparalleled among income earning possibilities. Industries from mining to waste disposal have management-level positions in many comp...
    $110.00
    0.9 CEUs 9h
  • Business Professionalism
    Business Professionalism
    From preparing for an interview to resigning from your job, this course covers the proper business etiquette and professionalism you need to know to be successful in the workplace. Information is appropriate for professionals in any position from e...
    $75.00
    0.5 CEUs 5h
  • Business Writing
    Business Writing
    We live in a world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the ...
    $95.00
    1.9 CEUs 19h
  • Career Coaching
    Career Coaching
    With the job market becoming seemingly impossible to crack, career coaches are more important than ever. This online course will teach students all about career coaching, including the definition of career coaching, the ethics, how to find clien...
    $75.00
    1.4 CEUs 14h
  • Collaboration Skills
    Collaboration Skills
    Collaboration results in the best possible solution to any given issue since all the ideas, solutions, best practices, resources, skills, and issues were examined, discussed, and evaluated using the best possible criterion from a wide spectrum of kn...
    $75.00
    0.7 CEUs 7h
  • Communication with Diplomacy and Tact
    Communication with Diplomacy and Tact
    Defined generally as communicating in ways that instill good feelings in others and avoid creating bad feelings , communicating with diplomacy and tact requires specific linguistic and nonlinguistic considerations. This course on Communicating with...
    $75.00
    0.5 CEUs 5h
  • Computer Basics 101
    Computer Basics 101
    Computer Basics is a course that's designed specifically for those who are completely new to computers or who feel they need to have more instruction before they can feel confident buying a new computer for their personal use. Filled with screensh...
    $75.00
    0.6 CEUs 6h
  • Conflict Resolution 101
    Conflict Resolution 101
    Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity and emp...
    $75.00
    0.7 CEUs 7h
  • Constructive Feedback and Criticism
    Constructive Feedback and Criticism
    This is a course on giving and receiving feedback and constructive criticism. It first takes the student through a range of relevant concepts in interpersonal communication to provide a theoretical backdrop to the practical issue of giving and recei...
    $75.00
    0.5 CEUs 5h
  • CPT Coding for Beginners
    CPT Coding for Beginners
    This self-study medical coding course will emphasize the rules and guidelines on the CPT coding manual. The course benefits those who work or want to work in the medical field whether it be as a medical biller, medical coder, medical collector, or ...
    $154.00
    2.0 CEUs 20h
  • Creating an Effective Sales Team
    Creating an Effective Sales Team
    Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since bus...
    $75.00
    0.7 CEUs 7h
  • Crisis Management 101
    Crisis Management 101
    Unexpected events occur frequently in all aspects of our daily environment. Whether on a school playground, a university campus, a factory, a post office or a major corporation headquarters, understanding the importance and challenges to individuals...
    $80.00
    0.8 CEUs 8h
  • Customer Relationship Management
    Customer Relationship Management
    Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two ...
    $75.00
    0.9 CEUs 9h
  • Customer Service 101
    Customer Service 101
    Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service ...
    $75.00
    1.5 CEUs 15h
  • Dealing With Difficult People
    Dealing With Difficult People
    Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be...
    $75.00
    0.7 CEUs 7h
  • Effective Communication 101
    Effective Communication 101
    Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships...
    $75.00
    0.7 CEUs 7h
  • Effective Presentations
    Effective Presentations
    Speaking in front of a group of people is one of the most common fears people experience. In fact, it may be more feared than death...or even spiders . Yet being able to present ourselves, our companies, our ideas and products to others is one of th...
    $75.00
    0.5 CEUs 5h
  • Employment Law Fundamentals
    Employment Law Fundamentals
    Learn the basics of Employment Law , the potential pitfalls, and ways to keep yourself out of court so that you can grow your business by hiring, evaluating, and managing employees. This course will discuss all the necessary information you need t...
    $80.00
    0.7 CEUs 7h
  • Enhance Your Everyday Vocabulary
    Enhance Your Everyday Vocabulary
    Have you ever been reading a newspaper or listening to a commentary and been confronted with a word you didn't know -- like for instance, plethora ? Over the years, you've seen and heard this word 20 times but you don't quite manage to remember the...
    $75.00
    1.6 CEUs 16h
  • ESL Basic Grammar and Writing
    ESL Basic Grammar and Writing
    This ESL basic grammar and writing course bundle provides an introduction to the basics of American English grammar and writing. We'll be covering the following topics in detail: - review the basic English structure in the form of nouns, verbs, ...
    $95.00
    2.1 CEUs 21h
  • Estate Planning
    Estate Planning
    Estate planning was once a buzz phrase reserved only for the wealthy. However, today many people are beginning to realize that estate planning is important for everyone. Anyone who has assets, no matter how small or wants their medical wishes carri...
    $75.00
    0.7 CEUs 7h
  • Event Management Course Bundle
    Event Management Course Bundle
    Event Planning 101: Event planning is one of the hottest new fields available to people from all walks of life today. Although some event planners may possess a college degree in business or a related field of study, a college degree is not requ...
    $145.00
    4.8 CEUs 48h
  • Excel 2016
    Excel 2016
    Microsoft Excel is a spreadsheet program that comes packaged with the Microsoft Office family of software products. Just like the other programs by Microsoft, Excel can be used for a wide variety of purposes such as creating an address book, grocer...
    $75.00
    1.2 CEUs 12h
  • Fundraising 101
    Fundraising 101
    Whether you are seeking to raise funds for your non-profit group, a worthy charity, political or religious organization, your local school or to provide community specific aid, this detailed course will provide you with everything you need to know...
    $75.00
    0.5 CEUs 5h
  • General Secretary 101
    General Secretary 101
    If you've been thinking about becoming a secretary, you should know that times have changed. While the computer has replaced the typewriter, the secretary is still an important part of the office setting. In this General Secretary course, you will...
    $75.00
    0.8 CEUs 8h
  • Home Business
    Home Business
    Owning a home business can be one of the most rewarding career moves you will ever make. Not only do you get the freedom of answering only to yourself, but our increasingly Internet-savvy society makes reaching out to worldwide consumers easier th...
    $75.00
    0.5 CEUs 5h
  • How to Improve Your Concentration
    How to Improve Your Concentration
    Concentration is a part of our daily lives. We concentrate on our work and our life situations, either consciously or subconsciously. Is focus the same as concentration, and if not why are the terms often used so interchangeably? Why can some of ...
    $75.00
    0.4 CEUs 4h
  • How to Write a Business Plan
    How to Write a Business Plan
    Most CPAs will tell you that the number one mistake people make in starting a new business is that they fail to write a business plan. Without a written set of plans and directions, a new business will struggle on many levels. You may start out doin...
    $75.00
    0.5 CEUs 5h
  • HR Compensation and Benefits
    HR Compensation and Benefits
    Whether you're looking to change your HR strategy or you want to know more about benefits and compensation, HR Benefits and Compensation is for you. With eight lessons on how to manage current and future benefits questions and compensation needs, y...
    $75.00
    0.3 CEUs 3h
  • Human Resources Management 101
    Human Resources Management 101
    Many professionals who enter into the world of human resources quickly believe that they will succeed in their new found field simply because they have a knack for relating with people from all walks of life. While having good people skills is certa...
    $75.00
    0.8 CEUs 8h
  • Human Resources Productivity Course Bundle
    Human Resources Productivity Course Bundle
    Human Resources Management 101: Today, many managers enter the world of human resources simply because they are exceptional managers. They have climbed the rank and file of the corporate ladder, succeeding at each rung, to the point where they ar...
    $120.00
    2.9 CEUs 29h
  • Interview Skills
    Interview Skills
    Preparing for your job interview could very well be one of the most important moments of your career. Landing the perfect job can be a challenge, but with the determination and passion you will need to begin a successful career, you can easily overc...
    $75.00
    0.6 CEUs 6h
  • Job Performance Appraisals - A How To Guide
    Job Performance Appraisals - A How To Guide
    Job Performance Appraisals is an in-depth study of various performance appraisal methods. We'll discuss the benefits and challenges of various methodologies as well as alternatives to performance appraisals. Whether you are a CEO, a middle manager, ...
    $75.00
    0.6 CEUs 6h
  • Legal Terminology 101
    Legal Terminology 101
    Legal questions come up regularly in our daily lives and the language of law is everywhere. Legal Terminology 101 is a comprehensive guide to the language of the legal system. If you're planning on purchasing a house, involved in a landlord-tenan...
    $75.00
    1.0 CEUs 10h
  • Listening Skills 101
    Listening Skills 101
    Did you know that there is a difference between hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that g...
    $75.00
    0.7 CEUs 7h
  • Managing Your Career
    Managing Your Career
    This course will teach you the processes and strategies involved with successful career management. Whether you're contemplating starting a career, trying to choose a career path, or are looking to make changes or improvements to your career, this c...
    $75.00
    0.6 CEUs 6h
  • Marketing Outreach
    Marketing Outreach
    Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential...
    $75.00
    0.6 CEUs 6h
  • Mastering Conversation Skills
    Mastering Conversation Skills
    This course reviews the fundamental skills that make up each person's ability to communicate effectively in both social and business settings. We begin with an overview of the building blocks of communication, providing a foundation for understandin...
    $75.00
    0.5 CEUs 5h
  • Mastering Sales Skills 101
    Mastering Sales Skills 101
    Sales are the lifeblood of any business. Every business transaction you have from buying milk at the grocery store to buying your house or investing in new products and services involves sales. Mastering Sales Skills: How to be a Successful Salespe...
    $75.00
    1.0 CEUs 10h
  • Math All-In-One (Arithmetic, Algebra, and Geometry Review)
    Math All-In-One (Arithmetic, Algebra, and Geometry Review)
    This self-paced All-In-One Math Course reviews the basics of arithmetic, algebra and geometry. This condensed course covers the following material: Arithmetic: reviewing the use of numbers, signs and symbols, how to perform various operations, ...
    $120.00
    9.5 CEUs 95h
  • Mediation 101
    Mediation 101
    The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding. With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and wan...
    $95.00
    1.1 CEUs 11h
  • Medical Billing and Coding Course Bundle
    Medical Billing and Coding Course Bundle
    Medical Terminology for Medical Coders: This medical terminology course for medical coders covers the medical terminology used by professional medical coders in today's healthcare industry. We'll start with the very basics of medical terminology, ...
    $175.00
    7.4 CEUs 74h
  • Medical Terminology 101
    Medical Terminology 101
    This medical terminology course covers the medical language and terminology used by health care professionals everywhere. If you're interested in pursuing a health and science career requiring the ability to communicate with physicians, dentist...
    $75.00
    1.8 CEUs 18h
  • Memory Improvement
    Memory Improvement
    Memory is one of the most basic and important functions of the human brain. In fact, without memory we can't learn. Most people think of memory as how we recall past events, but it is also the building blocks for almost everything we do in the pre...
    $75.00
    0.7 CEUs 7h
  • Microsoft Access 2016
    Microsoft Access 2016
    Microsoft Access 2016 is an information management tool that allows you to store, report, and analyze information within a relational database. If you're trying to use Excel to manage large amounts of information, then chances are Microsoft Access w...
    $95.00
    1.2 CEUs 12h
  • Microsoft Word 2016
    Microsoft Word 2016
    Microsoft Word 2016 is the latest version of the popular word processing software offered as part of the Microsoft Office suite. This course will teach you all the skills you'll need to successfully use Word 2016. You'll learn everything you need...
    $75.00
    0.8 CEUs 8h
  • Negotiation Skills
    Negotiation Skills
    In order to be effective at any business endeavor learning how to negotiate properly is not simply a nice skill to have, it has become an essential requirement in career advancement. This course will teach you what you need to know in order to becom...
    $75.00
    0.7 CEUs 7h
  • Office 2016: Word, Excel, PowerPoint and Outlook
    Office 2016: Word, Excel, PowerPoint and Outlook
    Microsoft Word 2016: Microsoft Word 2016 is the latest version of the popular word processing software offered as part of the Microsoft Office suite. This course will teach you all the skills you'll need to successfully use Word 2016. You'll lear...
    $110.00
    3.2 CEUs 32h
  • Organizational Psychology 101
    Organizational Psychology 101
    Industrial and Organizational Psychology or I/O is a varied field of study filled with many career opportunities. The importance of this field has never been more prevalent than in the last decade. The use of I/O methods has been proven to increas...
    $110.00
    0.7 CEUs 7h
  • Payroll Management 101
    Payroll Management 101
    There are many aspects that need to be covered when running a successful business. One of the most important aspects in any business is of course, payroll management. The members of the business involved in payroll management have unique responsibil...
    $75.00
    0.9 CEUs 9h
  • Photoshop Elements 101
    Photoshop Elements 101
    Adobe Photoshop Elements is the consumer-based version of the popular Photoshop program that allows you to store, sort, and edit images and photographs. Photography enthusiasts will love Elements ability to organize images and create albums. Photosh...
    $75.00
    1.0 CEUs 10h
  • PowerPoint 2016
    PowerPoint 2016
    PowerPoint 2016 is a presentation creator that can be used to create stunning slideshows and basic videos. It can also be used to create slide presentations, handouts, transparencies, and much more. While creating presentations using some programs...
    $75.00
    0.7 CEUs 7h
  • Proofreading and Copyediting 101
    Proofreading and Copyediting 101
    Become a Skilled Proofreader or Copyeditor If you're looking for a new career path or if you're a writer who wants to improve your writing skills, learning how to proofread and copyedit with our easy to follow, in-depth course, may be just what ...
    $75.00
    1.2 CEUs 12h
  • Public Relations 101
    Public Relations 101
    Public relations can contribute immensely to the success of a business large or small. In short, it is a message, an image, a story or a brand, that is vital to communicate and can grow a business. A solid and well thought out public relations pla...
    $75.00
    0.6 CEUs 6h
  • Punctuation and Grammar 101
    Punctuation and Grammar 101
    Do you need a refresher course in basic punctuation and grammar? Is your business writing, school writing or personal writing a disaster and you're tired of stressing over mistakes? Improper grammar and punctuation is a sign for some people, right...
    $80.00
    1.1 CEUs 11h
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UniversalClass.com offers over 5,000 hours of online continuing education training! Here's a few reasons why lifelong learners prefer Universal Class continuing education courses:
  • Accredited by IACET - Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET)
  • Verify your CEUs and Contact Hours via unique certificate serial number on our service (great for employers)
  • Earn a Certificate of Course Completion documenting your CEUs and Contact Hours
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  • Self paced! Go at your own pace. You do not need to be online at a specific date or time
  • Start right now! You can start the class right now by clicking on the button 'Join this Course'
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  • Extremely affordable! Pay one time for a course and you have 6 months to finish it. Or pay $189.00 for a yearly subscription and take any course you want, as many courses as you want (over 500 to choose from)
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