Online Class: Generational Diversity in the Workplace

no certificate
with CEU Certificate*
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15Lessons
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29Exams &
Assignments -
824Students
have taken this course -
6Hours
average time -
0.6CEUs
Course Description
Bridging the Generational Gap: Unlocking the Potential of a Multigenerational Workforce
In today's rapidly evolving world, the spotlight often shines on the distinctiveness of generations. From the roaring spirit of the Silent Generation to the technological prowess of Gen Z and the anticipated contributions of Gen Alpha, understanding each generation's unique footprint is not just a societal fascination but a crucial component of modern business dynamics.
While the narrative around generational distinctions often revolves around their individual quirks and cultural markers, the true power lies in harnessing the collective potential of these diverse age groups. When appropriately channeled, the synergy of multiple generations can be a game-changer, blending the wisdom of experience with the innovation of youth.
This course seeks to unravel the multilayered tapestry of generational identities. Here's what awaits you:
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A Deep Dive into Generations: Beyond the often-discussed Millennials and Baby Boomers, gain insights into the lesser-known characteristics and contributions of the Silent Generation, Gen X, and the budding Gen Alpha.
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Synergy in Differences: Understand the rich mosaic of strengths, values, and perspectives each generation brings to the table. Learn to bridge potential divides, fostering collaboration and mutual respect.
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Peering into the Future: Equip yourself with the knowledge of what's next. As the emerging generations prepare to step into the workforce, anticipate the trends and paradigms they might introduce, allowing businesses to stay ahead of the curve.
Embracing generational diversity is not just a trend; it's an imperative for businesses aiming for longevity and relevance in a changing world. This course isn't just about recognizing generational attributes; it's about leveraging them for organizational success.
Are you poised to tap into the dynamism of a multigenerational workforce? Ready to craft a workplace culture that resonates across the ages? Dive in, and let's embark on this enlightening journey together!
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: The Widening Generation Gap In The Workplace
Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Why I Decided to Take this Course...
Assessment: Lesson 1 Exam
Lesson 2: Myths and Misconceptions of Generational Diversity in the Workplace
Lesson 2 Video
Complete Assignment: Myths and Misconceptions
Assessment: Lesson 2 Exam
Lesson 3: The Silent Generation
Lesson 3 Video
Complete Assignment: Silent Generation
Assessment: Lesson 3 Exam
Lesson 4: The Baby Boomer Generation
Lesson 4 Video
Complete Assignment: Baby Boomer Experience
Assessment: Lesson 4 Exam
Lesson 5: The Generation Xers
Lesson 5 Video
Complete Assignment: Generation X
Assessment: Lesson 5 Exam
Lesson 6: The Millennial Generation
Lesson 6 Video
Complete Assignment: Millennial Generation
Assessment: Lesson 6 Exam
Lesson 7: Generation Z
Lesson 7 Video
Complete Assignment: Generation Z
Assessment: Lesson 7 Exam
Lesson 8: Generational Differences in Work Motivation
Lesson 8 Video
Complete Assignment: Motivating Employees of Different Generations
Assessment: Lesson 8 Exam
Lesson 9: Generational Differences In Leadership
Lesson 9 Video
Complete Assignment: Gen X vs. Millennials
Assessment: Lesson 9 Exam
Lesson 10: Generational Differences in Criticism and Feedback
Lesson 10 Video
Complete: Lesson 10 Assignment: How do you receive criticism?
Assessment: Lesson 10 Exam
Lesson 11: Generational Differences In Recruiting
Lesson 11 Video
Complete Assignment: Gen Z vs. Gen X in Recruitment
Assessment: Lesson 11 Exam
Lesson 12: Retaining Workers Across Generations
Lesson 12 Video
Assessment: Lesson 12 Exam
Lesson 13: Language and Etiquette of the Generations
Lesson 13 Video
Complete Assignment: Etiquette of Choice
Assessment: Lesson 13 Exam
Lesson 14: Obstacles and Mistakes Made in Managing Generational Diversity
Lesson 14 Video
Complete Assignment: Additional Obstacles
Assessment: Lesson 14 Exam
Lesson 15: The Future of Generations at Work
Lesson 15 Video
Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
Assessment: Lesson 15 Exam
Assessment: The Final Exam
Learning Outcomes
- Define what generational diversity in the workplace means.
- Describe the myths and misconceptions of generational diversity in the workplace.
- Describe the Silent Generation.
- Describe the Baby Boomer generation.
- Describe the Generation Xers.
- Describe the Millennial Generation.
- Describe Generation Z.
- Recognize generational differences that play a role in how to motivate employees at work.
- Recognize generational differences in leadership styles.
- Recognize generational differences in giving and receiving criticism and feedback.
- Recognize generational differences in retaining and recruiting employees.
- Summarize the difference in language and etiquette styles of the generations.
- Describe common obstacles and mistakes made when managing generational diversity.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

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Includes CEUs | X |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
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Includes CEUs |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I think this course is so informative on how all of the different generations think in the workplace." -- Sarah G.
- "I loved learning about each generation and how they view the workplace. As a millennial, I get to work with all generations and get to live these world life examples." -- Jenny B.
- "I think this course has been very helpful for insight in to effectively leading diverse generations in the workplace. I was very interested in the section on recruitment since that is a big issue in my current job. I think there was a diverse workload and I loved the articles that were linked for extra learning. The grading was done very quickly and I appreciated that. Thank you!" -- Kathy B.
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