Course Syllabus

 

Course Description

Did you know that there is a difference between hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listening skills are not something we are born with. Nor are we taught it in school. They are habits that we create, starting in our childhood, that are carried with us throughout our adulthood. Your listening skill habits can impact every area of your life, including your personal relationships and your career. Being a good listener can earn you respect, appreciation and help you build stronger relationships in your social and business dealings.

This course explains the ins and outs of what good listening skills consist of, why they are important and how you can improve them. The course helps you determine what type of listener you are, provides basic skills of listening, barriers to listening, listening habits, body language, and activities to improve listening habits. You will learn the importance of physical attributes, active listening, attitude, perception, bias, language barriers, key gestures, and even how to take good notes.

If you have a child or work around children, this course also explains how you can use this information with helping to teach good listening habits to children. By the time you complete this course, whether taking it for personal or professional reasons, you will be know the direction you need to follow to improve your listening habits.
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Identify what kind of listener you are.
  • Summarize how to listen well.
  • Describe three basic listening models.
  • Recognize the three basic skills of listening.
  • Define barriers to listening.
  • Summarize listening habits.
  • Describe irritating listening habits.
  • Recognize body language.
  • Describe listening and lectures.
  • Summarize activities that improve listening skills.
  • Describe how to help children become good listeners.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Lesson 1 Exam 10 points
Lesson 2 Assignment: What Kind of Listener Are You? 2 points
Lesson 2 Exam 10 points
Lesson 3 Exam 10 points
Lesson 4 Exam 10 points
Lesson 5 Exam 9 points
Lesson 6 Exam 10 points
Lesson 7 Assignment 2 points
Lesson 7 Exam 10 points
Lesson 8 Assignment 1 points
Lesson 8 Exam 9 points
Lesson 9 Assignment: My Listening Body Language 1 points
Lesson 9 Exam 9 points
Lesson 10 Assignment 1 points
Lesson 10 Exam 10 points
Lesson 11 Exam 10 points
Lesson 12 Exam 10 points
Lesson 13 Assignment 2 points
Lesson 13 Exam 10 points
Anger Management Courses
Anger Management Courses
How to Speak and Inspire like a Leader
How to Speak and Inspire like a Leader
Substance Abuse Awareness Courses
Substance Abuse Awareness Courses
Marketing and Sales Courses
Marketing and Sales Courses
Confidence and Self Esteem Courses
Confidence and Self Esteem Courses
Workplace Harassment Courses
Workplace Harassment Courses
How to Review Your Direct Reports Fairly and Objectively - A Manager's Guide
How to Review Your Direct Reports Fairly and Objectively - A Manager's Guide
Diversity, Sensitivity and Inclusion Training
Diversity, Sensitivity and Inclusion Training
Career Development Courses
Career Development Courses
Bullying Prevention Courses
Bullying Prevention Courses
Mastering Conversation Skills
Mastering Conversation Skills
Mental Development Courses
Mental Development Courses
Leaderships Role in Building A Psychologically Healthy Workforce
Leaderships Role in Building A Psychologically Healthy Workforce
Aromatherapy Courses
Aromatherapy Courses
What You Can Do: Gender Sensitivity in the Workplace
What You Can Do: Gender Sensitivity in the Workplace
Etiquette Courses
Etiquette Courses
What is the Future for Gender Sensitivity in the Workplace?
What is the Future for Gender Sensitivity in the Workplace?
Customer Service Courses
Customer Service Courses
Team Building 101
Team Building 101
Conflict Management Courses
Conflict Management Courses
Become a Life Coach - Course Bundle
Become a Life Coach - Course Bundle
Meditation Courses
Meditation Courses
Time Management Courses
Time Management Courses
Introduction to Ethics
Introduction to Ethics
Time Management 101
Time Management 101
How to Write The Body and Conclusion of Your Great Speech
How to Write The Body and Conclusion of Your Great Speech
Career Coaching
Career Coaching
Emotional Intelligence Courses
Emotional Intelligence Courses
Life Coaching Courses
Life Coaching Courses