Online Class: Emotional Intelligence

Emotional Intelligence (also referred to as EI and EQ) is about an individual's ability to recognize and regulate their own emotions and the emotions of others in order to achieve their goals.

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  • 13
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  • 3,697
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  • 5
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Course Description

Emotional Intelligence: The Untapped Powerhouse of Success

In the complex tapestry of human existence, where intellect often takes center stage, there lies a silent yet formidable player: Emotional Intelligence (EI). This comprehensive course seeks not just to elucidate its intricacies but to equip you with the mastery to weave it seamlessly into your daily interactions.

Understanding EI: The Framework

Emotional Intelligence, or EQ, transcends beyond the mere understanding of emotions. It's about discerning the emotions of those around you, aptly reacting to them, effectively conveying your own feelings, and harmoniously functioning within group dynamics.

While IQ, or intellectual quotient, measures cognitive abilities, many experts advocate that EQ holds equal if not greater weight in determining personal and professional success. Unlike the enigmatic geniuses, the majority of us operate in realms where recognizing and satisfying the emotional needs of peers, family, employers, and clientele is pivotal.

Historical Backdrop & Current Models

The lineage of Emotional Intelligence traces back to Charles Darwin's insights on the significance of emotional expression for survival and adaptation. As early as the 1920s, the term "social intelligence" emerged, emphasizing understanding others' motivations. Over time, the spectrum expanded to include both intrapersonal intelligence (understanding oneself) and interpersonal intelligence (understanding others).

Today, we recognize five predominant models of Emotional Intelligence: the Ability Model, Mixed Model, Trait Model, Bar-On Model, and the Genos Model. Each offers unique testing methodologies and avenues for enhancement.

EQ in the Professional Landscape

Emotional Intelligence is not merely academic. In the modern corporate world, EQ is increasingly seen as a key determinant of leadership quality. Companies employ EQ-centric models to refine their managerial talent. However, its application must be genuine, not merely to boost company productivity, but also to enhance the overall well-being of its employees.

What This Course Offers

  • EQ vs IQ: Dive deep into the debate. While both play significant roles, understanding the nuances of EQ and its value proposition can shape the trajectory of one's success.

  • Diagnostics & Enhancement: Identify your EQ strengths and areas of improvement, and explore methods tailored to bolstering your Emotional Intelligence, regardless of its starting point.

  • Practical Applications: Unveil the role of EQ in real-life scenarios. Understand how it influences personal relationships, professional growth, and even leadership potential.

  • Holistic Approach: While the course intricately discusses maximizing EI's potential in work settings, it strongly emphasizes its importance in overall mental and emotional well-being.

  • Genuine Interactions: Learn the importance of treating every individual as unique. Discover why true Emotional Intelligence transcends generic reactions and demands genuine, tailored interactions.

In Closing

At the heart of Emotional Intelligence lies a powerful promise: while it equips you to navigate the intricate labyrinth of human emotions, its true prowess lies in turning the mirror inward. Understanding oneself, recognizing one's own desires, strengths, and vulnerabilities, holds the secret to authentic success and happiness. This course is your guide to unlocking that secret. Join us on this transformative journey.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.2 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,889 votes)

Lesson 1: Understanding Emotional Intelligence

Although there is some debate as to whether EQ is superior to IQ in predicting personal success and future happiness, it nevertheless is important to understand our own levels of Emotional Intelligence and increase them as appropriate. 10 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1 Exam

Lesson 2: Personality and EQ

The study of personality examines the issue from the perspective of the Big Five personality traits commonly accepted in psychological circles. 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: The Ability Model of EI

While the concept of EI may sound relatively straightforward, there's actually quite a lot of debate among researchers and scholars as to what the precise nature of Emotional Intelligence is. 6 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: The Trait Model of EI

While the Ability Model is highly pragmatic and focuses on outward results, the Trait Model is geared more toward emotional self-perception. 8 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: The Mixed Model of Emotional Intelligence

The Mixed Model is often used in a corporate or other professional setting designed to train and evaluate management potential and skills. 8 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: The Bar-On Model of Emotional Social Intelligence and the Genos Model

The Bar-On Model distinguishes the ability to affect the emotions and behaviors of others (social skills) from the ability to recognize and regulate one's own emotions. Additional lesson topics: The Genos EI Model 8 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Criticism of the Theoretical Foundation and Measures of Assessment of Emotional Intelligence

One of the primary criticisms of the theoretical foundation of EQ is the assumption made within certain models of EQ that Emotional Intelligence is a form of true intelligence. 8 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Emotional Intelligence, Personality Disorders, and Individuals on the Autism Spectrum

For individuals with major psychological conditions, such as bipolar disorder and schizophrenia, the results of their assessment may vary considerably based on the severity of their condition, their use (or lack) of medication, and other factors. 9 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: EQ and Personal Relationships

As we look into the implications of EQ on both personal relationships and job performance, we will examine how Emotional Intelligence can affect these areas, as well as the ethical implications of doing so. 9 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Emotional Intelligence in the Workplace

While many major corporations utilize EQ testing and training to develop those in leadership positions, the reality is that social intelligence can benefit someone in virtually every field, at virtually every level of business. 8 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Exam

Lesson 11: Improving Your Emotional Intelligence

Virtually anyone, with any EQ, could benefit from training or therapy at various points in their lives. 72 Total Points
  • Lesson 11 Video
  • Lesson discussions: What do you think about this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson 11 Exam
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define emotional intelligence.
  • Summarize personality traits and emotional intelligence.
  • Describe the Ability Model of emotional intelligence.
  • Identify the Trait Model of emotional intelligence.
  • Summarize the Mixed Model of emotional intelligence.
  • Summarize the Bar-On Model of Emotional Social Intelligence and the Genos Model.
  • Describe the criticism of the Theoretical Foundation and Measures of Assessment of Emotional Intelligence.
  • Summarize emotional intelligence and people with personality disorders.
  • Summarize emotional intelligence in the workplace.
  • Describe ways on improving your own emotional intelligence.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Emotional Intelligence
Course Number: 8900231
Lessons Rating: 4.2 / 5 Stars (1,889 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: July 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "It was a very helpful course for me and I believe the course material was well-rounded and presented in an excellent format." -- Diane S.
  • "This course was very pertinent to the realities of living today, and I was able to reflect upon my own behaviors, as they could be influenced by emotional intelligence." -- Judith J.
  • "The instructor's was quick with the feedback I wanted in order to keep going. Very much appreciated! I got my results quickly which was encouraging!" -- Marie M.
  • "The instructor was really available all the time of the course and was very helpful to the students. I'm recommending him and I wish to thank him." -- Abdirisak Abdulkadir I.
  • "What was most helpful was the Ability model and types of activity, Emotional perception, use of emotion, understanding emotions and managing emotions." -- Rachel M.

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