Etiquette Consultant

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  • 12
  • 19
    Exams &
  • 144
    have taken this course
  • 6
    average time
  • 0.6

Course Description

This course offers an introduction to the field of etiquette consulting. It provides essential etiquette protocols for the most common situations in Part 1, followed by essentials for setting up and conducting an etiquette consulting business in Part 2.

The first lesson offers an introduction to etiquette, and includes definitions and components of etiquette. Here, the student receives vital foundational information for what it means to conduct oneself with courtesy. We begin the discussion of specific etiquette guidelines in lesson 2, which covers preparing the voice for the telephone, telephone and cell phone etiquette, and handling difficult conversations. Lesson 3 then moves to person-to-person contact, with guidelines on greetings, introductions, handshakes and proper use of titles. Lesson 4 continues the discussion of general etiquette with tips on proper sitting and walking styles, and proper attire for men and for women in different situations. Here, you will learn the difference between "Black Tie" and "White Tie" dress, for example. Lesson 5 offers a discussion of general manners, table manners, tipping, and thank-you notes. Lesson 6 completes our discussion of specific United States etiquette guidelines with explanations of nonverbal communication ("body language") and conversation etiquette. The final chapter in this section, Lesson 7, discusses cross-cultural etiquette, an essential conversation since the remainder of the course's content is aimed specifically at United States perceptions of etiquette.

Part 2 covers essentials for setting up your own etiquette consulting business. Lesson 8 discusses essentials for preparing for a career in this field. Lesson 9 hones in on how to do etiquette consultations. In Lesson 10 the student learns about essentials for starting a consulting business. Lesson 11 offers sample contractual agreements, and finally, lesson 12 offers samples and forms of other types.

In all, this course offers an excellent guide to setting up and conducting a successful etiquette consulting business, covering all basics from answering the first phone call to completing contracts. Those wishing to enter the etiquette consulting business or those simply wishing to improve their etiquette and business skills will find this a very useful course.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
  • Universal Class is an IACET Accredited Provider

    Course Lessons

    Average Lesson Rating:
    4.8 / 5 Stars (Average Rating)
    "Extraordinarily Helpful"
    (502 votes)

    Lesson 1: Introduction

    The practice of etiquette is the practice of courtesy or civility. 11 Total Points
    • Lesson 1 Video
    • Review Article: The Emily Post Institute, Inc.
    • Take Survey: Reasons for Taking this Course
    • Complete Assignment: An Introduction
    • Complete: Exam 1

    Lesson 2: On The Telephone

    In the presence of others, keeping your vocal volume low will be appreciated by those around you as well as by the person you?re speaking with. 12 Total Points
    • Lesson 2 Video
    • Review 2 Articles: Top Ten Cell Phone Manners; Tips for the Receptionist or Secretary- Telephone Tips
    • Complete: Lesson 2 Assignment
    • Complete: Exam 2

    Lesson 3: Greetings and Introductions

    Greeting someone you know is a vital part of courtesy and goodwill. All societies have some form of greeting. They are basic to civilized interaction. 10 Total Points
    • Lesson 3 Video
    • Review 3 Articles: Business Etiquette: How To Make A Correct Greeting; A Hug? A Kiss? Or, a Handshake? Manners for Great Greetings!; How to Respond to a Greeting
    • Complete: Exam 3

    Lesson 4: Sitting Positions, Walking Styles, and Proper Attire in Different Situations

    In conversation, slumping or slouching, whether standing or sitting, conveys laziness and disrespect. 12 Total Points
    • Lesson 4 Video
    • Review 2 Articles: SEATING ETIQUETTE; Think You Own the Sidewalk?; Etiquette by New York Pedestrians Is Showing a Strain
    • Complete: Lesson 4 Assignment
    • Complete: Exam 4

    Lesson 5: Manners, Table Manners, Tips and Tipping, and Thank You Notes

    Codes of courtesy abound in our daily lives. There are some areas worthy of considering. 11 Total Points
    • Lesson 5 Video
    • Review 3 Articles: TABLE MANNERS TIPS; Modern Manners: Table Etiquette for the Digital Age; General Tipping Guide
    • Complete: Exam 5

    Lesson 6: Nonverbal Communication (Body Language) and Conversational Etiquette

    Nonverbal cues are our actions and behaviors, facial expressions and gestures, and vocal cues. They cover considerations of personal space, touch, body movement, and tone of voice, among others. 12 Total Points
    • Lesson 6 Video
    • Review 3 Articles: Conversation Etiquette; How to Converse Properly: 18 Tips From Old Etiquette Books; Improving Your Nonverbal Skills and Reading Body Language
    • Complete: Lesson 6 Assignment
    • Complete: Exam 6

    Lesson 7: Cross-Cultural Etiquette

    Every etiquette guideline is up for redefining in cross-cultural contexts, as every cultural ideology has its own perceptions and demonstrations of courtesy, respect, honesty, and civility. 10 Total Points
    • Lesson 7 Video
    • Review 2 Articles: Cross-Cultural Business Etiquette; Country Guides
    • Complete: Exam 7

    Lesson 8: How to Prepare for this Career

    A career in etiquette consulting generally does not require extensive training in formal programs, although it certainly can. Instead, the primary skills needed to enter this field of work include good manners, knowledge about etiquette, and good communication skills with others. 10 Total Points
    • Lesson 8 Video
    • Review 3 Articles: What Is Social Intelligence? Why Does It Matter?; 5 Reasons You Should Invest Your Time in Networking; Etiquette Consultant Jobs
    • Complete: Exam 8

    Lesson 9: Conducting Etiquette Consultations

    The situations in which you will find yourself as an etiquette consultant vary widely since etiquette is an important part of every level of society and all of our social and business interactions and activities. 12 Total Points
    • Lesson 9 Video
    • Review 2 Articles: Etiquette Consultant Salary in United States; How to Become a Certified Etiquette Consultant
    • Complete: Lesson 9 Assignment
    • Complete: Exam 9

    Lesson 10: Starting Your Own Etiquette Consulting Business

    There are many steps involved in starting your own business. Approach this process one step at a time and be careful not to overwhelm yourself. 12 Total Points
    • Lesson 10 Video
    • Review 2 Articles: 10 Steps to Starting a Business; Business Plans: A Step-by-Step Guide
    • Complete: Lesson 10 Assignment
    • Complete: Exam 10

    Lesson 11: Sample Contractual Agreements

    A contract is an agreement between two parties that involves an exchange of something. In this case, as an etiquette consultant, you are exchanging services for money. 10 Total Points
    • Lesson 11 Video
    • Review Article: Free Consulting Agreement
    • Complete: Exam 11

    Lesson 12: Other Forms and Samples

    This lesson contains additional samples for forms you will need as an etiquette consultant. 65 Total Points
    • Lesson 12 Video
    • Take Poll: End of Course Poll
    • Take Survey: Course Comments
    • Take Survey: Program Evaluation Follow-up Survey (End of Course)
    • Complete: Exam 12
    • Complete: The Final Exam
    Total Course Points

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Describe what exactly an etiquette consultant is and what they do.
    • Describe etiquette protocols for telephone communication.
    • Summarize sitting positions, walking styles, and proper attire in different situations.
    • Recognize manners, table manners, tips and tipping, thank you notes.
    • Describe nonverbal communication (body language) and conversational etiquette.
    • Recognize cross-cultural etiquette.
    • Summarize the procedures of an etiquette consultation.
    • Summarize steeps need to start your own etiquette consulting business, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.

    Additional Course Information

    Online CEU Certificate
    • Document Your Lifelong Learning Achievements
    • Earn an Official Certificate Documenting Course Hours and CEUs
    • Verify Your Certificate with a Unique Serial Number Online
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    Document Your CEUs on Your Resume
    Course Title: Etiquette Consultant
    Course Number: 9770434
    Course Requirements: View Course Requirements
    Lessons Rating: 4.8 / 5 Stars (502 votes)
    Languages: English - United States, Canada and other English speaking countries
    Course Type: Support/Advice (Self-Paced, Online Class)
    CEU Value: 0.6 IACET CEUs (Continuing Education Units)
    CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
    Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
    Assessment Method: Lesson assignments and review exams
    Instructor: UniversalClass Staff Instructors
    Syllabus: View Syllabus
    Duration: Continuous: Enroll anytime!
    Course Fee: $60.00 (no CEU Certification) || with Online CEU Certification: $85.00

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