Online Class: Etiquette Consultant

no certificate
with CEU Certificate*
-
12Lessons
-
19Exams &
Assignments -
495Students
have taken this course -
6Hours
average time -
0.6CEUs
Course Description
This course offers an introduction to the field of etiquette consulting. It provides essential etiquette protocols for the most common situations in Part 1, followed by essentials for setting up and conducting an etiquette consulting business in Part 2.
The first lesson offers an introduction to etiquette, and includes definitions and components of etiquette. Here, the student receives vital foundational information for what it means to conduct oneself with courtesy. We begin the discussion of specific etiquette guidelines in lesson 2, which covers preparing the voice for the telephone, telephone and cell phone etiquette, and handling difficult conversations. Lesson 3 then moves to person-to-person contact, with guidelines on greetings, introductions, handshakes and proper use of titles. Lesson 4 continues the discussion of general etiquette with tips on proper sitting and walking styles, and proper attire for men and for women in different situations. Here, you will learn the difference between "Black Tie" and "White Tie" dress, for example. Lesson 5 offers a discussion of general manners, table manners, tipping, and thank-you notes. Lesson 6 completes our discussion of specific United States etiquette guidelines with explanations of nonverbal communication ("body language") and conversation etiquette. The final chapter in this section, Lesson 7, discusses cross-cultural etiquette, an essential conversation since the remainder of the course's content is aimed specifically at United States perceptions of etiquette.
Part 2 covers essentials for setting up your own etiquette consulting business. Lesson 8 discusses essentials for preparing for a career in this field. Lesson 9 hones in on how to do etiquette consultations. In Lesson 10 the student learns about essentials for starting a consulting business. Lesson 11 offers sample contractual agreements, and finally, lesson 12 offers samples and forms of other types.
In all, this course offers an excellent guide to setting up and conducting a successful etiquette consulting business, covering all basics from answering the first phone call to completing contracts. Those wishing to enter the etiquette consulting business or those simply wishing to improve their etiquette and business skills will find this a very useful course.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: Introduction
Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Exam 1
Lesson 2: On The Telephone
Lesson 2 Video
Complete: Lesson 2 Assignment
Assessment: Exam 2
Lesson 3: Greetings and Introductions
Lesson 3 Video
Assessment: Exam 3
Lesson 4: Sitting Positions, Walking Styles, and Proper Attire in Different Situations
Lesson 4 Video
Complete: Lesson 4 Assignment
Assessment: Exam 4
Lesson 5: Manners, Table Manners, Tips and Tipping, and Thank You Notes
Lesson 5 Video
Assessment: Exam 5
Lesson 6: Nonverbal Communication (Body Language) and Conversational Etiquette
Lesson 6 Video
Complete: Lesson 6 Assignment
Assessment: Exam 6
Lesson 7: Cross-Cultural Etiquette
Lesson 7 Video
Assessment: Exam 7
Lesson 8: How to Prepare for this Career
Lesson 8 Video
Assessment: Exam 8
Lesson 9: Conducting Etiquette Consultations
Lesson 9 Video
Complete: Lesson 9 Assignment
Assessment: Exam 9
Lesson 10: Starting Your Own Etiquette Consulting Business
Lesson 10 Video
Complete: Lesson 10 Assignment
Assessment: Exam 10
Lesson 11: Sample Contractual Agreements
Lesson 11 Video
Assessment: Exam 11
Lesson 12: Other Forms and Samples
Lesson 12 Video
Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
Assessment: Exam 12
Assessment: The Final Exam
Learning Outcomes
- Describe what exactly an etiquette consultant is and what they do.
- Describe etiquette protocols for telephone communication.
- Summarize sitting positions, walking styles, and proper attire in different situations.
- Recognize manners, table manners, tips and tipping, thank you notes.
- Describe nonverbal communication (body language) and conversational etiquette.
- Recognize cross-cultural etiquette.
- Summarize the procedures of an etiquette consultation.
- Summarize steeps need to start your own etiquette consulting business.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
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Includes CEUs | X |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I enjoyed the course very much. The professional links are very helpful. I look forward to my new career." -- Susan E.
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