Online Class: Etiquette 101

$50.00
no certificate

- OR -

$75.00
with CEU Certificate*

Start Right Now!

Taking multiple courses? Save with our platinum program.

12

Lessons
27

Exams &
Assignments
7

Hours
average time
0.7

CEUs
3,173

Students
have taken this course

Course Description

Etiquette 101 is an overview of today's etiquette rules, updated for today's fast-paced lifestyles and ever-changing codes of conduct for work and leisure. The role of etiquette has changed over the years. At one time, it served as an indicator of each person's proper station in life. Today, etiquette helps smooth the path of our daily activities, whether it's meeting others in our daily interactions, talking to someone on the phone, offering condolences properly or understanding how to talk to colleagues at a business conference.

In Etiquette 101, you'll learn the rules of good behavior for today's most common social and business situations, including the common courtesies of life that many of us have forgotten or may not have learned, from when to offer your seat on a bus to a stranger to how to share a cab. It will also go over telephone etiquette, with the updated rules for cell phone use and the new rules for office calls.

Correspondence, including emails, entertaining and being a polite guest, giving and receiving gifts and life's big events are all covered, with examples – both good and bad! There is also a section on life situations that are never easy, such as death and divorce, with etiquette suggestions that will help you navigate the minefield of emotions surrounding these situations.

Finally, a section on workplace etiquette covers the details of everything from how to relate to your boss and subordinates to keeping your social life and work separate. Etiquette 101 will teach you everything you need to know to move graciously through today's world.

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(2,476 votes)

Lesson 1. Why Etiquette Matters

Etiquette is merely a set of guidelines for politeness and good manners, the kindnesses with which we should always treat each other. 11 Total Points

Lesson 1 Video
Take Poll: Etiquette Course
Complete Assignment: An Introduction
Complete: Lesson 1 Assignment
Complete Exam: Lesson 1. Why Etiquette Matters

Lesson 2. The Common Courtesies of Life

The common courtesies of life are the endless little gestures we make almost unconsciously as we move through our day. 11 Total Points

Lesson 2 Video
Complete: Lesson 2 Assignment
Complete Exam: Lesson 2. The Common Courtesies of Life

Lesson 3. Polite Conversation

The art of small talk and polite conversation is quickly dying. Many people are uncomfortable in situations where they have to make small talk with others or chat with people they've just met. 12 Total Points

Lesson 3 Video
Complete: Lesson 3 Assignment
Complete Exam: Lesson 3. Polite Conversation

Lesson 4. Telephone Etiquette

More of our communication is done by telephone every day. Home phones, office phones, and cell phones are our virtual ties to each other as we rush from place to place. 20 Total Points

Lesson 4 Video
Review Article: Cell Phone Etiquette
Complete: Lesson 4 Assignment
Complete Exam: Lesson 4. Telephone Etiquette

Lesson 5. Correspondence

Although you probably keep in touch with most of your friends and family by phone or email, you should occasionally send a real letter, particularly to older relatives who don't have a computer. 18 Total Points

Lesson 5 Video
Take Poll: Communication
Complete: Lesson 5 Assignment
Complete Exam: Lesson 5. Correspondence

Lesson 6. Basic Table Manners

Table manners make eating with others a pleasant experience. There's nothing more disturbing than sharing a meal with someone who eats with his mouth open, drums his fingers on the table, and has no idea how to actproperly while dining. 18 Total Points

Lesson 6 Video
Complete: Lesson 6 Assignment
Complete Exam: Lesson 6. Basic Table Manners

Lesson 7. Overnight Guests

Families and friends today often live on opposite sides of the country or at least several hours away from each other. With travel so easy by car, plane, and bus, most of us have spent weekends more than once visiting with loved ones. 20 Total Points

Lesson 7 Video
Complete: Lesson 7 Assignment
Complete Exam: Lesson 7. Overnight Guests

Lesson 8. Wedding Etiquette

A brief overview of how to act at some of the more common celebrations will enable you to handle yourself gracefully at all of life's happiest celebrations. 20 Total Points

Lesson 8 Video
Review Article: Guest Attire
Complete: Lesson 8 Assignment
Complete Exam: Lesson 8. Wedding Etiquette

Lesson 9. Moments of Sorrow

Just as we celebrate life with weddings and births, we mark the sorrows of life as well. 17 Total Points

Lesson 9 Video
Complete: Lesson 9 Assignment
Complete Exam: Lesson 9. Moments of Sorrow

Lesson 10. The Rules of the Workplace

Nowhere are the rules of etiquette more important than in the workplace. In a social setting, breaking the rules may embarrass you momentarily, but it is usually forgiven and forgotten fairly quickly. 18 Total Points

Lesson 10 Video
Complete: Lesson 10 Assignment
Complete Exam: Lesson 10. The Rules of the Workplace

Lesson 11. Gift-giving Guidelines

Giving and receiving gifts is one of the most pleasurable pursuits connected with any special occasion. 20 Total Points

Lesson 11 Video
Take Poll: Regifting
Complete: Lesson 11 Assignment
Complete: Final Assignment
Complete Exam: Lesson 11. Gift Giving Guidelines

Lesson 12. Appropriate Behavior for Children

As parents, we need to teach our children manners at a young age and understand that certain behaviors in our children don't need to be tolerated by other adults. 66 Total Points

Take Poll: What is your opinion of this course?
Take Survey: Program Evaluation Follow-up Survey (End of Course)
Complete: Lesson 12 Assignment
Complete Exam: Lesson 12. Appropriate Behavior for Children
Complete: The Final Exam

251

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Know why etiquette matters.
Describe the common courtesies of life.
Know polite conversation.
Describe telephone etiquette.
Define proper correspondence.
Describe basic table manners.
Describe etiquette overnight guests.
Describe wedding etiquette.
Define etiquette for moments of sorrow.
Define the rules of the workplace.
Define appropriate behavior for children.
Know gift giving guidelines, and
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Course Title: Etiquette 101

Course Number: 7550110

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Personal Development > Etiquette Courses

Course Type: Support/Advice (Self-Paced, Online Class)

CEU Value: 0.7 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Assessment Method: Lesson assignments and review exams

Instructor: Dr. Deirdre Mithaug

Syllabus: View Syllabus

Duration: Continuous: Enroll anytime!

Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

Choose Your Subscription Plan

Course Only

One Course
No Certificate / No CEUs

$50

for 6 months

Add to Cart

Billed once
This course only

Includes certificate	X
Includes CEUs	X
Self-paced
Instructor support
Time to complete	6 months
No. of courses	1 course

Certificate Course

One Course
Certificate & CEUs

$75

for 6 months

Add to Cart

Billed once
This course only

Includes certificate
Includes CEUs
Self-paced
Instructor support
Time to complete	6 months
No. of courses	1 course

Platinum Yearly

ALL COURSES
Certificates & CEUs

$189

per year

You save 50%!

Start Now

Billed once
Includes all 500+ courses

Includes certificate
Includes CEUs
Self-paced
Instructor support
Time to complete	12 Months
No. of courses	500+

Platinum Monthly

ALL COURSES
Certificates & CEUs

$59 first month

$29.00 / each consecutive month thereafter

Start Now

Billed monthly
Includes all 500+ courses

Includes certificate
Includes CEUs
Self-paced
Instructor support
Time to complete	Monthly
No. of courses	500+

Related Courses

Kinesics 101 - Learn to Read Body Language

Reading Body Language, Using it to Your Advantage H aving the ability to read body language can go a long way in helping you throughout your life. You can learn to understand the cues, or signs, that people show when they tell a lie, or when they ...

$75.00
0.7 CEUs 7h
Assertiveness Training

The ability to be assertive is difficult. Most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with. They allow others to take advantage of them or they do more than is necessary or require...

$75.00
1.1 CEUs 11h
Dealing With Difficult People

Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be...

$75.00
0.7 CEUs 7h
Effective Communication 101

Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships...

$75.00
0.7 CEUs 7h
Human Resources Productivity Course Bundle

Human Resources Management 101: Today, many managers enter the world of human resources simply because they are exceptional managers. They have climbed the rank and file of the corporate ladder, succeeding at each rung, to the point where they are ...

$120.00
2.9 CEUs 29h
Cooking Class Bundle: 5 Cooking Courses

Cooking and Baking 101: Cooking and baking are the kinds of activities that most people assume are second nature. After all, we're humans, and our most basic need is to supply ourselves with nutrition. Logically, we should just be able to get in th...

$120.00
2.5 CEUs 25h
Become a Life Coach - Course Bundle

Life Coaching: Coaching has long been an accepted method of improving performance, specifically in sports. The excellent results shown in the sports arena have been expanded to those in executive positions in business. For the last fifteen to twent...

$145.00
5.4 CEUs 54h
Event Management Course Bundle

Event Planning 101: Event planning is one of the hottest new fields available to people from all walks of life today. Although some event planners may possess a college degree in business or a related field of study, a college degree is not require...

$145.00
4.8 CEUs 48h
How to Decorate a Room

From the basics to specific styles, How to Decorate a Room covers a full spectrum of decorating fundamentals and practical advice. Design basics like choosing color palettes, dealing with lighting options, and determining a floor plan are made easie...

$75.00
0.9 CEUs 9h
Watercolor Painting 101

In this course you will learn the basics of one of the most enduring art forms in our culture: watercolor painting. It is the easiest way of expressing yourself through art and has a long history of teaching great painters their first lessons in sub...

$75.00
1.0 CEUs 10h
Motivational and Public Speaking 101

Public and Motivational speaking is often a cause for anxiety for millions of people, and it need not be. With the proper preparation, knowledge, and mindset, you can become an extremely effective public speaker. Public and motivational speakers ar...

$75.00
0.8 CEUs 8h
Bread Baking 101

Bread baking can seem daunting, but with this easy-to-follow course guide, you will be able to uncover the mysteries of bread baking without any of the fear. You will learn the proper utensils and instruments necessary for each task, what ingredient...

$70.00
1.0 CEUs 10h
How to Bake Cookies

Chocolate chip cookies, peanut butter cookies, sugar cookies, and gingerbread men. Every person has their favorite variety but most people have a special place in their heart for cookies and the memories they carry with them. Some remember their gra...

$75.00
0.4 CEUs 4h
Mastering Conversation Skills

This course reviews the fundamental skills that make up each person's ability to communicate effectively in both social and business settings. We begin with an overview of the building blocks of communication, providing a foundation for understandin...

$75.00
0.5 CEUs 5h
Wedding Traditions Around the World

Have you ever wondered what weddings are like in other cultures? Perhaps you're planning a wedding of your own and want to incorporate some of your own cultural or religious traditions, but don't know where to begin. Maybe you've been invited to a t...

$95.00
0.7 CEUs 7h
Tea Parties 101

The simple words tea party can conjure a variety of different mental images: Alice in Wonderland, Teddy Bear Tea, a bunch of older women in floral dresses wearing gloves…each person probably has a different idea of what a tea party is, which i...

$75.00
0.3 CEUs 3h
Interpersonal Communication

This is a course on interpersonal communication, which is essentially a focus on communication within two-person relationships. This course presents concepts essential to understanding the complex dynamics that go into constructing and maintaining o...

$75.00
0.7 CEUs 7h
Western Calligraphy

Western calligraphy is a great personal hobby. Calligraphy gives you the capability to personalize many items and gifts. This Western Calligraphy course teaches you how to create beautiful calligraphy--even if you have no artistic experience. Thi...

$75.00
1.5 CEUs 15h
Image Consultant

An Image Consultant can be a generalist who is open to helping clients in many different areas or has a niche or two that defines the consultant's expertise. Image Consultants seek to meet needs in the area where they live, choose a specific niche f...

$75.00
1.0 CEUs 10h
Etiquette Consultant

This course offers an introduction to the field of etiquette consulting. It provides essential etiquette protocols for the most common situations in Part 1, followed by essentials for setting up and conducting an etiquette consulting business in Par...

$75.00
0.6 CEUs 6h
Diversity Training 101

Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferenc...

$75.00
0.5 CEUs 5h
Vegetarianism 101: How to Be a Vegetarian

Are you curious about vegetarianism or thinking about becoming a vegetarian? You are not alone! Millions of people have made the switch to vegetarianism. Why? Because there are so many benefits, including for your health, the planet, and the animals...

$75.00
0.6 CEUs 6h
Party Planning 101

Looking for a way to throw a party on a tight budget? Easy crafting and good old creativity can balance the budget and still bring joy to all the little party guests. In the party planning business, there is no right or wrong, only a desire to make ...

$75.00
0.9 CEUs 9h
Lifetime Wellness 101

Health is defined as an optimal state of physical, emotional, mental, social and spiritual well being. The same explanation applies to wellness. It's like that old saying You don't have anything if you don't have your health. Our birth certificat...

$75.00
0.7 CEUs 7h
Soap Making 101

Learn how to make your own soap in our self-paced online course. If you've always wanted to try different soap-making recipes, create your own signature items for personal use, for gifts or for profit, or just learn about what goes into making a so...

$75.00
0.7 CEUs 7h
Catering 101

If you are the kind of person who... thrives on cooking for your friends, wants everyone to come to your house for dinner, feels like you have more party food ideas than you could ever possibly execute in your own home ...then you might want to star...

$75.00
0.5 CEUs 5h
Career Coaching

With the job market becoming seemingly impossible to crack, career coaches are more important than ever. This online course will teach students all about career coaching, including the definition of career coaching, the ethics, how to find clients...

$75.00
1.4 CEUs 14h
How to Can, Freeze, Dry and Preserve Food

This course is filled with everything you need to know to get started in canning and preserving your own foods. By the time you finish this course you will be well on your way to making and storing foods like you have thought about for so long! In t...

$75.00
0.7 CEUs 7h
Special Events Planning

Think back to the last time you went to a convention, a wedding, or an off-site business meeting. Everything you saw--from the sign-up posts, to the table decorations, to the folders you've been handed--had to be created by someone. That someone wou...

$95.00
1.1 CEUs 11h
Landscaping 101

The enjoyment of a beautiful landscape is one of the great pleasures of home ownership. However, actually realizing your landscaping visions can be stressful Frequently you have a bare dirt and poor grass yard or an all grass yard and you just don'...

$75.00
0.7 CEUs 7h
Workers' Compensation 101

Since as far back as Ancient Greece and Rome, there has been a system in place in all civilized societies to compensate those individuals who have become injured or disabled due to a work-related accident. The laws and regulations governing what is ...

$75.00
0.5 CEUs 5h
Cross-Cultural Communication

Today's world of globalization and technological advancements emphasizes the importance of quality interpersonal communication. Intercultural communication skills are becoming perhaps more important than ever before in this time of an increasingly d...

$75.00
0.7 CEUs 7h
Introduction to Gardening

Does spring weather make you wish to get your hands dirty in the garden? Is your neighbor's garden the envy of your eye? Have you always wanted to start a garden but just were not sure how to start? The easiest way make this decision is to take a cl...

$75.00
1.1 CEUs 11h
Candle Making 101

Candle making is a craft as old as civilization itself, yet after so many millennia and technological advances, we still love the light, warmth, and beauty of a lit candle. Whether a seasoned artisan or a budding enthusiast, this course offers somet...

$75.00
1.0 CEUs 10h
Wedding Crafts and Projects

Make the wedding day an even more memorable occasion for the bride, the groom and guests by handcrafting all or parts of the bridal event. Wedding crafts are such a fun, creative and unique way to personalize a wedding and also to involve friends an...

$75.00
0.6 CEUs 6h
How to Be Your Own Life Coach

You really don't need someone else to help you transform your own life. You can take charge yourself! A life coach will provide great motivation, encouragement and hopefully wisdom, but at the end of the day it is still just you who will need to do ...

$75.00
0.7 CEUs 7h
Interior Design 101

Interior design is an exciting profession that not only requires designers to be able to think creatively, but also to problem-solve. Interior designers are responsible for creating an environment for a structure, which may include a single-family h...

$75.00
1.0 CEUs 10h
Interior Decorating Made Easy

Have you always wanted to learn the basic decorating principles and techniques without having to attend an interior design school? Interior Decorating Made Easy will give you a quick and easy overview of the design process. You'll learn the principl...

$75.00
0.8 CEUs 8h
Workplace Safety 101

This course focuses on workplace safety, health, and inspection. Throughout this course you will learn what workplace safety is, why it is important and how it affects a business. Common areas of workplace safety are discussed, including office saf...

$75.00
0.5 CEUs 5h
Fashion Design 101: An Introduction

Fashion Design 101 explains the qualities and skills necessary to become a fashion designer. You'll learn about the many related career opportunities available besides that of fashion design and gain an inside look into today's fashion business. A f...

$75.00
0.7 CEUs 7h
Buying and Selling Antiques and Collectibles

How to Buy and Sell Antiques and Collectibles offers a highly successful approach to acquiring and selling antiques and collectibles for both fun and profit. This course incorporates many strategies of acquiring and selling desirable objects and pie...

$75.00
1.0 CEUs 10h
Sewing 101

What do you enjoy about clothing? The colors? The design? The fit? What is the most difficult part about finding clothing that falls into all three of these categories? Right, the fit. Every human being has a body shape that is just a little bit dif...

$95.00
1.0 CEUs 10h
Sensitivity Training in the Workplace

The most successful organizations and professionals understand that being able to work well with others is critical in today's increasingly diverse workforce. If you have co-workers, employees, or managers who don't share the same beliefs, backgroun...

$75.00
0.7 CEUs 7h