Course Description

I have a problem: I want it to go away.

I have a problem: I want the easiest, quickest, cheapest solution possible.

I/we have a problem, but I/we can't solve it because of money, people and personalities, powerful external forces . . .

Our problems are too big: there is no way to solve them.

Most people have said such things to themselves at some point. Problems come in many sizes and degrees of complexity, but they are unavoidable in life. Problem solving and decision making around solutions are essential skills. 

The good news is that many academics, business consultants, and leaders in all fields have explored these areas and have developed effective models and strategies that work. In Sections I-VII, this course will provide tools for effective and meaningful problem solving.   In Sections VIII and IX, we will cover decision making processes.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Recognize what problem solving actually is and why it's important to be good at it.
  • Describe methods for researching and gathering data needed for problem solving.
  • Identify your strengths and available resources for determining the most appropriate problem solving process.
  • Utilize the process, tools and techniques you have available to determine the best solution to a problem.
  • Summarize methodologies you may use when making tough decisions in the problem solving process.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Lesson 1 Exam 10 points
Lesson 2 Exam 10 points
Lesson 4 Exam 8 points
Lesson 5 Exam 9 points
Lesson 6 Exam 10 points
Lesson 7 Exam 10 points
Lesson 8 Exam 10 points
The Final Exam 33 points
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