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Course Syllabus: Problem Solving Strategies


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Course Description

I have a problem: I want it to go away.

I have a problem: I want the easiest, quickest, cheapest solution possible.

I/we have a problem, but I/we can't solve it because of money, people and personalities, powerful external forces...

Our problems are too big: there is no way to solve them.

Most people have said such things to themselves at some point. Problems come in many sizes and degrees of complexity, but they are unavoidable in life. Problem solving and decision making around solutions are essential skills. 

The good news is that many academics, business consultants, and leaders in all fields have explored these areas and have developed effective models and strategies that work. In Sections I-VII, this course will provide tools for effective and meaningful problem solving.   In Sections VIII and IX, we will cover decision making processes.

Course Requirements

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Course Topics

Lesson 1: Problem Solving: The Fundamentals 

Lesson 2: Research/Gathering Data

Lesson 3: Problem Solving: Determining and Building Your Strengths

Lesson 4: Problem Solving: Determining and Building Resources

Lesson 5: Problem Solving: Digging Deeper

Lesson 6: Solving Problems: Process, Tools, and Techniques

Lesson 7: Decision Making: The Fundamentals

Lesson 8: Decision Making: Making Tough Decisions

Course Materials

All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class .

Grading Policy

Each lesson will include a lesson review quiz along with one assignment. Students will successfully complete this course with 70% or higher overall grade.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Recognize what problem solving actually is and why it's important to be good at it.
  • Describe methods for researching and gathering data needed for problem solving.
  • Identify your strengths and available resources for determining the most appropriate problem solving process.
  • Utilize the process, tools and techniques you have available to determine the best solution to a problem.
  • Know methodologies you may use when making tough decisions in the problem solving process, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
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Assessment Guide

An Introduction1
Lesson 1 Exam10
Lesson 2 Exam10
Lesson 4 Exam8
Lesson 5 Exam9
Lesson 6 Exam10
Lesson 7 Exam10
Lesson 8 Exam10
The Final Exam33
Total Points:101
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