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Interpersonal Communication


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Course Description

This is a course on interpersonal communication, which is essentially a focus on communication within two-person relationships. This course presents concepts essential to understanding the complex dynamics that go into constructing and maintaining our relationships, offering a multitude of research-based insights that will help students better understand themselves, their relationship partners, and relationship dynamics. The concepts presented here can be applied to relationships of all types--personal and professional: family, friends, romantic partners, co-workers, and supervisors. 

Through this course, you will understand what our basic human needs are as we seek and engage in human relationships, as well as how to have your own needs met and meet the needs of the other person through your communication behaviors. Through more conscious communication, we can achieve happier and more fulfilling relationships.   Also, in understanding common pitfalls and challenges in communication within relationships, you will be better positioned to confront those challenging situations with knowledge to defuse the toughest ones and be effective in your communications nonetheless. 

Employing the insights presented here will very likely lead to increased satisfaction within your relationships as you learn to navigate those relationships with a consciousness of your own communication behaviors and the personal, human needs of the other person. When your own needs are increasingly being met and you are more sensitive to meeting the needs of the other person, how can your relationship not improve? 

This course is a must for anyone seeking to have a better, happier existence with more fulfilling and satisfactory relationships a key component of that contentment.

 

  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 
 
 
 

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Course Lessons

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Introduction

In this course, we will traverse several components of interpersonal communication. 1 Total Points
  • Lesson 1 Video
  • Review Article: Communication and Leadership
  • Complete Assignment: An Introduction

Lesson 1: Communication Competence

The goal with this course is to provide you with the knowledge and tools to help you improve your own communication with others. 10 Total Points
  • Lesson 2 Video
  • Review Article: What Is Communication Competency?
  • Complete: Lesson 1 Exam

Lesson 2: Intercultural Communication

The idea of intercultural communication includes more than merely communication among those of different nationalities, from different countries. 10 Total Points
  • Lesson 3 Video
  • Review Article: How to Improve Intercultural Communication Skills
  • Complete: Lesson 2 Exam

Lesson 3: Communication and the Self

Our perceptions of ourselves influence our communications with others. 11 Total Points
  • Lesson 4 Video
  • Review 2 Articles: Self-Presentation Strategies; Types of Strategic Self-Presentation
  • Complete: Lesson 3 Assignment
  • Complete: Lesson 3 Exam

Lesson 4: Nonverbal Communication

Communication relies far more heavily on what is unsaid, rather than on the words used. 28 Total Points
  • Lesson 5 Video
  • Review 2 Articles: Understanding Body Language; Improving Non Verbal Communication
  • Complete: Lesson 4 Assignment
  • Complete: Lesson 4 Exam

Lesson 5: Interpersonal Perception

Many factors are involved in interpersonal communication. One involves the dynamics in our perception of others 9 Total Points
  • Lesson 6 Video
  • Review 2 Articles: The Changing Process of Interpersonal Communication; The Impact of Perception on Interpersonal Communication for Business
  • Complete: Lesson 5 Exam

Lesson 6: Listening

In this lesson, we will discuss the components of listening, common poor listening practices, and tips for quality effective listening. We begin with a definition. 30 Total Points
  • Lesson 7 Video
  • Review Article: More information about Listening Skills
  • Complete: Lesson 6 Assignment
  • Complete: Lesson 6 Exam

Lesson 7: Social Relationships

The rewards they bring are emotional, material, and physical. In terms of emotional rewards, our relationships give us emotional support and encouragement in difficult times. 15 Total Points
  • Lesson 8 Video
  • Review 2 Articles: The Art of Relationships; Benefits of Maintaining Good Relationships
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Emotions

All emotions are normal and natural. All are important and play their role in our lives. Some are more pleasant than others, for certain. 10 Total Points
  • Lesson 9 Video
  • Review 2 Articles: How to Control Your Emotions; Emotional Intelligence: Developing Strong People Skills
  • Complete: Lesson 8 Exam

Lesson 9: Conflict

Conflict is the expression of our own needs, and can help the relationship grow and improve when both parties' needs are clear. 8 Total Points
  • Lesson 10 Video
  • Review Article: Conflict Resolution
  • Complete: Lesson 9 Exam

Lesson 10: Argumentative and Aggressive Communication

One definition of an argument is merely stating a position and backing it up. It doesn't necessarily mean a back and forth of opposing views, as voices and emotions escalate. 9 Total Points
  • Lesson 11 Video
  • Review Article: 18 Ways to Handle the Argumentative Person
  • Complete: Lesson 10 Exam

Lesson 11: Communicating With Confidence and Assertiveness

Presenting ourselves with confidence can help us get promotions, raises, and new positions;in our personal lives, it can help us achieve our goals, as well. 12 Total Points
  • Lesson 12 Video
  • Complete: Lesson 11 Assignment
  • Complete: Lesson 11 Exam

Lesson 12: Targeting Your Message

When we wish to target our message to achieve a certain goal, the first thing we have to consider is our audience. 10 Total Points
  • Lesson 13 Video
  • Review Article: The 7 keys to knowing your audience
  • Complete: Lesson 12 Exam

Lesson 13: Being Approachable

Practicing certain communication behaviors and avoiding others can lead to this perception, while practicing other communication behaviors can certainly lead a person to feel completely undervalued. 46 Total Points
  • Lesson 14 Video
  • Review Article: How to be more approachable
  • Take Poll: How would you rate this course?
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 13 Exam
  • Complete: The Final Exam
209
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Interpersonal Communication
Course Number: 8900228
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Professional Development
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Dr. Dennis Mithaug
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

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Learning Outcomes

By successfully completing this course, students will be able to:
  • Define communication competence.
  • Describe intercultural communication.
  • Know communication and the self.
  • Identify nonverbal communication.
  • Know interpersonal perception.
  • Describe listening skills and styles.
  • Recognize social relationships, emotions, and conflict and how to deal with them.
  • Describe argumentative and aggressive communication.
  • Demonstrate communicating with confidence and assertiveness.
  • Know techniques for targeting your message and being approachable, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

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