Interpersonal Communication

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  • 14
  • 18
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  • 1,460
    have taken this course
  • 7
    average time
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Course Description

This is a course on interpersonal communication, which is essentially a focus on communication within two-person relationships. This course presents concepts essential to understanding the complex dynamics that go into constructing and maintaining our relationships, offering a multitude of research-based insights that will help students better understand themselves, their relationship partners, and relationship dynamics. The concepts presented here can be applied to relationships of all types--personal and professional: family, friends, romantic partners, co-workers, and supervisors. 

Through this course, you will understand what our basic human needs are as we seek and engage in human relationships, as well as how to have your own needs met and meet the needs of the other person through your communication behaviors. Through more conscious communication, we can achieve happier and more fulfilling relationships.   Also, in understanding common pitfalls and challenges in communication within relationships, you will be better positioned to confront those challenging situations with knowledge to defuse the toughest ones and be effective in your communications nonetheless. 

Employing the insights presented here will very likely lead to increased satisfaction within your relationships as you learn to navigate those relationships with a consciousness of your own communication behaviors and the personal, human needs of the other person. When your own needs are increasingly being met and you are more sensitive to meeting the needs of the other person, how can your relationship not improve? 

This course is a must for anyone seeking to have a better, happier existence with more fulfilling and satisfactory relationships a key component of that contentment.

In this course, we will traverse several components of interpersonal communication. First, we will address individual components that comprise the complexities of interpersonal communication, and in the later units we will present how these individual components work together to create certain impressions. Our goal is to provide you with the knowledge and tools you need to make conscious decisions in your interpersonal communication with the hope of improving your communications and, in turn, improving your relationships and your successes.

Communication Defined

We begin with a brief discussion and some basic definitions of communication so that we have a clear idea of what we're working with. Communication is the sending and receiving of messages. These messages can be written, verbal, or nonverbal. Former interpersonal communication research suggested that communication occurred along one-way channels, where a message was sent, then received, then a response message was sent, then received, and so on -- each message was conceived of as individually sent and received. This way of viewing communication meant that an individual was either sending or receiving a message at any given time. Current research has evolved to the point of positing that communication is more complex than that. In fact, messages are sent and received simultaneously. If you consider yourself telling a story to an individual, or group of individuals, this will make more sense. As you tell your story, you "read" the impressions of your audience, and adapt your story accordingly. If your audience doesn't understand, their facial expressions will likely let you know, and you then know that you must elaborate further. If your audience is growing impatient, you will be able to sense this largely through their nonverbal communication, and you know that you should progress more quickly or lose your audience completely. This example illustrates how messages are simultaneously sent and received.

Interpersonal Communication Defined 

When we talk about interpersonal communication, we are talking about communication that occurs between two individuals, what researchers call a dyad. We are not talking about three or more individuals, as this then becomes small group communication; similarly, we are not talking about self-talk alone. This is not to say that the principles in this course do not apply to small groups and/or to self-talk, but rather that the focus here is on dyads.

With these brief definitions in mind, let us begin our journey to further understanding the complex dynamics that occur in interpersonal communication.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
  • Universal Class is an IACET Accredited Provider

    Course Lessons

    Average Lesson Rating:
    4.5 / 5 Stars (Average Rating)
    "Extraordinarily Helpful"
    (947 votes)


    In this course, we will traverse several components of interpersonal communication. 1 Total Points
    • Lesson 1 Video
    • Review Article: Communication and Leadership
    • Take Survey: Reasons for Taking this Course
    • Complete Assignment: An Introduction

    Lesson 1: Communication Competence

    The goal with this course is to provide you with the knowledge and tools to help you improve your own communication with others. 10 Total Points
    • Lesson 2 Video
    • Review Article: What Is Communication Competency?
    • Complete: Lesson 1 Exam

    Lesson 2: Intercultural Communication

    The idea of intercultural communication includes more than merely communication among those of different nationalities, from different countries. 10 Total Points
    • Lesson 3 Video
    • Review Article: How to Improve Intercultural Communication Skills
    • Complete: Lesson 2 Exam

    Lesson 3: Communication and the Self

    Our perceptions of ourselves influence our communications with others. 11 Total Points
    • Lesson 4 Video
    • Review 2 Articles: Self-Presentation Strategies; Types of Strategic Self-Presentation
    • Complete: Lesson 3 Assignment
    • Complete: Lesson 3 Exam

    Lesson 4: Nonverbal Communication

    Communication relies far more heavily on what is unsaid, rather than on the words used. 28 Total Points
    • Lesson 5 Video
    • Review 2 Articles: Understanding Body Language; Improving Non Verbal Communication
    • Complete: Lesson 4 Assignment
    • Complete: Lesson 4 Exam

    Lesson 5: Interpersonal Perception

    Many factors are involved in interpersonal communication. One involves the dynamics in our perception of others 9 Total Points
    • Lesson 6 Video
    • Review 2 Articles: The Changing Process of Interpersonal Communication; The Impact of Perception on Interpersonal Communication for Business
    • Complete: Lesson 5 Exam

    Lesson 6: Listening

    In this lesson, we will discuss the components of listening, common poor listening practices, and tips for quality effective listening. We begin with a definition. 30 Total Points
    • Lesson 7 Video
    • Review Article: More information about Listening Skills
    • Complete: Lesson 6 Assignment
    • Complete: Lesson 6 Exam

    Lesson 7: Social Relationships

    The rewards they bring are emotional, material, and physical. In terms of emotional rewards, our relationships give us emotional support and encouragement in difficult times. 10 Total Points
    • Lesson 8 Video
    • Review 2 Articles: The Art of Relationships; Benefits of Maintaining Good Relationships
    • Complete: Lesson 7 Exam

    Lesson 8: Emotions

    All emotions are normal and natural. All are important and play their role in our lives. Some are more pleasant than others, for certain. 10 Total Points
    • Lesson 9 Video
    • Review 2 Articles: How to Control Your Emotions; Emotional Intelligence: Developing Strong People Skills
    • Complete: Lesson 8 Exam

    Lesson 9: Conflict

    Conflict is the expression of our own needs, and can help the relationship grow and improve when both parties' needs are clear. 8 Total Points
    • Lesson 10 Video
    • Review Article: Conflict Resolution
    • Complete: Lesson 9 Exam

    Lesson 10: Argumentative and Aggressive Communication

    One definition of an argument is merely stating a position and backing it up. It doesn't necessarily mean a back and forth of opposing views, as voices and emotions escalate. 9 Total Points
    • Lesson 11 Video
    • Review Article: 18 Ways to Handle the Argumentative Person
    • Complete: Lesson 10 Exam

    Lesson 11: Communicating With Confidence and Assertiveness

    Presenting ourselves with confidence can help us get promotions, raises, and new positions;in our personal lives, it can help us achieve our goals, as well. 10 Total Points
    • Lesson 12 Video
    • Complete: Lesson 11 Exam

    Lesson 12: Targeting Your Message

    When we wish to target our message to achieve a certain goal, the first thing we have to consider is our audience. 8 Total Points
    • Lesson 13 Video
    • Review Article: The 7 keys to knowing your audience
    • Complete: Lesson 12 Exam

    Lesson 13: Being Approachable

    Practicing certain communication behaviors and avoiding others can lead to this perception, while practicing other communication behaviors can certainly lead a person to feel completely undervalued. 46 Total Points
    • Lesson 14 Video
    • Review Article: How to be more approachable
    • Take Poll: How would you rate this course?
    • Take Survey: Program Evaluation Follow-up Survey (End of Course)
    • Complete: Lesson 13 Exam
    • Complete: The Final Exam
    Total Course Points

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Define communication competence.
    • Describe intercultural communication.
    • Summarize communication and the self.
    • Identify nonverbal communication.
    • Summarize interpersonal perception.
    • Describe listening skills and styles.
    • Recognize social relationships, emotions, and conflict and how to deal with them.
    • Describe argumentative and aggressive communication.
    • Demonstrate communicating with confidence and assertiveness.
    • Summarize techniques for targeting your message and being approachable, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.

    Additional Course Information

    Online CEU Certificate
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    Document Your CEUs on Your Resume
    Course Title: Interpersonal Communication
    Course Number: 8900228
    Course Requirements: View Course Requirements
    Lessons Rating: 4.5 / 5 Stars (947 votes)
    Languages: English - United States, Canada and other English speaking countries
    Course Type: Professional Development (Self-Paced, Online Class)
    CEU Value: 0.7 IACET CEUs (Continuing Education Units)
    CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
    Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
    Assessment Method: Lesson assignments and review exams
    Instructor: Dr. Dennis Mithaug
    Syllabus: View Syllabus
    Duration: Continuous: Enroll anytime!
    Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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