Online Class: Interpersonal Communication

This course presents concepts essential to understanding the complex dynamics that go into constructing and maintaining our relationships, offering a multitude of research-based insights that will help students better understand themselves, their relationship partners, and relationship dynamics.

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  • 14
  • 15
    Exams &
  • 2,212
    have taken this course
  • 7
    average time
  • 0.7

Course Description

Mastering the Art of Interpersonal Communication: Your Blueprint for Building & Enhancing Relationships

Step into the intricate realm of interpersonal communication, a domain where each gesture, word, and silence paints the canvas of human relationships. This course isn't merely about 'talking' and 'listening'; it's about diving deep into the heart of what makes relationships tick. We invite you on a transformative journey, one that deciphers the multifaceted dance of human interactions, creating pathways to more meaningful connections.

Key Features of the Course:

  1. The Essence of Human Connection: Delve into the foundational principles that underpin interpersonal communication. From the spark of a fleeting interaction to the depth of a lifelong bond, explore the nuances that shape relationships.

  2. Research-Based Insights: Benefit from a plethora of studies and observations, illuminating the mechanisms that govern our interactions. Navigate relationships with a renewed perspective backed by scientific understanding.

  3. Universal Application: These insights aren't restricted to a single facet of your life. Whether it's the bond with a family member, the camaraderie among friends, the intimacy between romantic partners, or the dynamics within the professional realm, the principles taught are universally applicable.

  4. Unraveling Human Needs: Delve into the core human desires and aspirations that guide our search for connections. By recognizing and understanding these needs, both yours and others, cultivate the ability to nurture and enrich relationships at every turn.

  5. Conscious Communication: Elevate your relationships by mastering the art of mindful interaction. Learn to speak with intent, listen with empathy, and weave a bond that's resilient, understanding, and deeply fulfilling.

  6. Navigating Challenges: Every relationship has its storms. This course equips you with the tools to not just weather these challenges but to transform them into pillars of strength. Understand common communication pitfalls and learn strategies to navigate them gracefully.

  7. The Reward of Fulfillment: Harness the knowledge and techniques from this course, and you're poised to elevate the quality of your relationships. Experience the joy of mutual understanding, the strength of unwavering trust, and the warmth of genuine affection.

Imagine a world where your relationships are not just existent but thriving, where misunderstandings give way to mutual respect, and where every conversation becomes a bridge to deeper connection. Such a world is not just a dream; it can be your reality.

In essence, this course isn't just an academic endeavor; it's an investment in a life brimming with happiness and contentment. It is an essential toolkit for those who yearn for a life where relationships are not just a part but the very heart of a fulfilling existence. Join us on this enlightening journey and watch as your world transforms, one conversation at a time.

Course Motivation

In this course, we will traverse several components of interpersonal communication. First, we will address individual components that comprise the complexities of interpersonal communication, and in the later units we will present how these individual components work together to create certain impressions. Our goal is to provide you with the knowledge and tools you need to make conscious decisions in your interpersonal communication with the hope of improving your communications and, in turn, improving your relationships and your successes.

Communication Defined

We begin with a brief discussion and some basic definitions of communication so that we have a clear idea of what we're working with. Communication is the sending and receiving of messages. These messages can be written, verbal, or nonverbal. Former interpersonal communication research suggested that communication occurred along one-way channels, where a message was sent, then received, then a response message was sent, then received, and so on -- each message was conceived of as individually sent and received. This way of viewing communication meant that an individual was either sending or receiving a message at any given time. Current research has evolved to the point of positing that communication is more complex than that. In fact, messages are sent and received simultaneously. If you consider yourself telling a story to an individual, or group of individuals, this will make more sense. As you tell your story, you "read" the impressions of your audience, and adapt your story accordingly. If your audience doesn't understand, their facial expressions will likely let you know, and you then know that you must elaborate further. If your audience is growing impatient, you will be able to sense this largely through their nonverbal communication, and you know that you should progress more quickly or lose your audience completely. This example illustrates how messages are simultaneously sent and received.

Interpersonal Communication Defined 

When we talk about interpersonal communication, we are talking about communication that occurs between two individuals, what researchers call a dyad. We are not talking about three or more individuals, as this then becomes small group communication; similarly, we are not talking about self-talk alone. This is not to say that the principles in this course do not apply to small groups and/or to self-talk, but rather that the focus here is on dyads.

With these brief definitions in mind, let us begin our journey to further understanding the complex dynamics that occur in interpersonal communication.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.3 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,237 votes)


In this course, we will traverse several components of interpersonal communication. 1 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction

Lesson 1: Communication Competence

The goal with this course is to provide you with the knowledge and tools to help you improve your own communication with others. 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 1 Exam

Lesson 2: Intercultural Communication

The idea of intercultural communication includes more than merely communication among those of different nationalities, from different countries. 10 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Communication and the Self

Our perceptions of ourselves influence our communications with others. 9 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 3 Exam

Lesson 4: Nonverbal Communication

Communication relies far more heavily on what is unsaid, rather than on the words used. 8 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Interpersonal Perception

Many factors are involved in interpersonal communication. One involves the dynamics in our perception of others 9 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 5 Exam

Lesson 6: Listening

In this lesson, we will discuss the components of listening, common poor listening practices, and tips for quality effective listening. We begin with a definition. 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Social Relationships

The rewards they bring are emotional, material, and physical. In terms of emotional rewards, our relationships give us emotional support and encouragement in difficult times. 10 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Emotions

All emotions are normal and natural. All are important and play their role in our lives. Some are more pleasant than others, for certain. 10 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Conflict

Conflict is the expression of our own needs, and can help the relationship grow and improve when both parties' needs are clear. 8 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Argumentative and Aggressive Communication

One definition of an argument is merely stating a position and backing it up. It doesn't necessarily mean a back and forth of opposing views, as voices and emotions escalate. 9 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 10 Exam

Lesson 11: Communicating With Confidence and Assertiveness

Presenting ourselves with confidence can help us get promotions, raises, and new positions;in our personal lives, it can help us achieve our goals, as well. 10 Total Points
  • Lesson 12 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Targeting Your Message

When we wish to target our message to achieve a certain goal, the first thing we have to consider is our audience. 7 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 12 Exam

Lesson 13: Being Approachable

Practicing certain communication behaviors and avoiding others can lead to this perception, while practicing other communication behaviors can certainly lead a person to feel completely undervalued. 46 Total Points
  • Lesson 14 Video
  • Lesson discussions: How would you rate this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson 13 Exam
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define communication competence.
  • Describe intercultural communication.
  • Summarize communication and the self.
  • Identify nonverbal communication.
  • Summarize interpersonal perception.
  • Describe listening skills and styles.
  • Recognize social relationships, emotions, and conflict and how to deal with them.
  • Describe argumentative and aggressive communication.
  • Demonstrate communicating with confidence and assertiveness.
  • Summarize techniques for targeting your message and being approachable.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Interpersonal Communication
Course Number: 8900228
Lessons Rating: 4.3 / 5 Stars (1,237 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: October 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "The instructor was excellent and provided great feedback. Thank you very much!" -- Jean B.
  • "The course was very well-thought out and thorough." -- Joyce S.

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