no certificate
- OR -
with CEU Certificate*
Start Right Now!
Taking multiple courses? Save with our platinum program.

Course Description

"Management Essentials" is a course that's designed to help new and recently appointed managers better understand their role in leadership.  Through this course you will find out exactly what you need to learn about managing teams, as well as whether you recall the information at the end of the lesson.

This course will move through basic lessons, including: Setting the Tone, Directing Others Effectively, How Leaders Communicate, Delegating Responsibilities, Developing Your Team, Confronting Difficult Employee Behavior, Managing a Diverse Team, Treating Your Direct Reports Fairly, Caring about Your Direct Reports, Acting Decisively, Dismissing an Employee, and Managing During Transitions.

Not only will you learn about building confidence, making the best decisions, and how to interact with all members of your company, but you will also find out how to manage teams in a global environment. In addition, you will find out about how to handle difficult situations and when you need to let an employee go.

In "Management Essentials," you will also find out more about what it takes to be a manager when your team includes your friends, and how to develop your team into managers and supervisors.  You will also learn more from an extensive list of resources at the end of the course, including both book and website recommendations for further study.

The more you learn about being a manager, the more effective you can be. No matter what your management status or goals, "Management Essentials" can help you be the better leader who creates teams that deliver better results.

Course Requirements

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required

Course Topics

Lesson 1: Setting the Tone as New Manager

Lesson 2: Directing Others Effectively

Lesson 3: How Leaders Communicate

Lesson 4: Delegating Responsibilities

Lesson 5: Developing Your Team

Lesson 6: Confronting Difficult Employee Behavior

Lesson 7: Managing a Diverse Team

Lesson 8: Treating Your Direct Reports Fairly

Lesson 9: Caring about Your Team

Lesson 10: Acting Decisively in All Situations

Lesson 11: Dismissing an Employee

Lesson 12: Managing During Transitions

Course Materials

All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class .

Grading Policy

Each lesson will include a lesson review quiz along with one assignment. Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe methods for setting the correct tone as new manager.
  • Identify methods for directing others effectively.
  • Describe how leaders communicate.
  • Demonstrate abilities for properly delegating responsibilities.
  • Identify methods for developing your team.
  • Know processes for confronting difficult employee behavior.
  • Identify ways to treat all your direct reports fairly.
  • Recognize how to act decisively in all situations.
  • Describe the processes for properly dismissing an employee.
  • Define methods for managing during periods of transition, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment Points
An Introduction1
Lesson 2 Exam10
Lesson 3 Assignment5
Lesson 3 Exam9
Lesson 4 Assignment5
Lesson 4 Exam10
Lesson 5 Assignment5
Lesson 5 Exam10
Lesson 6 Exam10
Lesson 7 Assignment5
Lesson 7 Exam10
Lesson 8 Exam10
Lesson 9 Assignment - I am a Fair Manager (or not)5
Lesson 9 Exam10
Lesson 10 Assignment5
Lesson 10 Exam10
Lesson 11 Assignment5
Lesson 11 Exam10
Lesson 12 Assignment5
Lesson 12 Exam10
Lesson 13 Exam10
The Final Exam60
Total Points:220

Related Articles