Recommended Books

• The Definitive Book of Body Language
• What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People

Featured Courses in Sociology

Other Related Classes in Sociology

• Gregg Shorthand 101 Gregg Shorthand is the most widely used system of its kind in the world. It is used by millions of professionals from all walks of life in nearly every country worldwide. This system of shorthand is the most efficient of any other type created, it is con...
• Psychology 101 Why not learn the basics of psychology with our online course designed to give students the most flexibility and independence? Psychology 101 is a comprehensive class providing an up-to-date presentation of the fundamentals of psychology. It's an excel...
• Effective Communication 101 Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships with...
• Business Writing Basics We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarra...
• Confidence Building 101 This course on building self-confidence reaches beyond the standard self-help program by addressing the core issues surrounding confidence problems and exploring how to reprogram our brain‘s negative self-talk. Based on the concept that we come int...
• How to Write a Grant Proposal Did you realize that you are most probably an experienced grant writer already? NO , you say, I've never written a grant in my life before -- but you have. Most people out there have asked somebody, at some time, for something in writing (one way ...
• Customer Service 101 Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is a ...
• Assertiveness Training 101 The ability to be assertive is difficult. Because most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with, they allow others to take advantage of them or they do more than is necessary or requ...
• How to Improve Your Memory It's surprising how much of a memory is built around things unnoticed at the time. - Barbara Kingsolver, novelist Memory is one of the most basic and important functions of the human brain. In fact, without memory we can't learn. Most peo...
• Business Management 101 Introduction to Business Management The world of business management offers an array of career opportunities unparalleled among income earning possibilities. Industries from mining to waste disposal have management-level positions in many companies. ...
• Leadership and Supervision 101 The idea of leadership is one that seems to constantly change. What was once valued in a leader in past centuries, is no longer valued in our modern era. So then, how do we define leadership? And is leadership the same as supervision ? In this Lead...
• Advertising, Marketing and Sales Writing There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: Send me something ...
• Abnormal Psychology 101 Abnormal Psychology is a highly complex and fascinating field of study. The modern psychological community has made tremendous strides in better understanding, diagnosing and treating abnormal disorders of the mind compared to centuries and even decades ...
• Conflict Resolution 101 Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity and employee h...
• Memory and Concentration Techniques Memory, concentration, focus, communication, problem solving and relationships all interconnect and interact to give us the information we need to function properly in the everyday world. T his course will focus on these topics and explore how memory wo...
• Freelance Writing 101 If you have ever dreamed of being a freelance writer this course is for you. Get started today learning about this exciting field and in no time you can be on your way to earning a living, extra income, and more, by doing something that you love – ...
• How to Write a Business Plan 101 Most CPAs will tell you that the number one mistake people make in starting a new business is that they fail to write a business plan. Without a written set of plans and directions, a new business will struggle on many levels. You may start out doing wel...
• Internet Marketing Basics Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. Universa...
• How to Start and Run an Online Business How to Start and Run an Online Business is an online course that is organized into 16 different sections to help you understand how to create an online business, even if you don't have any online business experience. From the basics of learning how to ...
• Business Analysis 101 How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of ...
• Resume Writing 101 One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. Unfortunately, many job seekers get overwhelmed before they even get started. The result is poorly-written res...
• How to Improve Your Concentration Concentration is a part of our daily lives. We concentrate on our work and our life situations, either consciously or subconsciously. Is focus the same as concentration, and if not why are the terms often used so interchangeably? Why can some of us re...
• Effective Presentations Speaking in front of a group of people is one of the most common fears people experience. In fact, it may be more feared than death...or even spiders . Yet being able to present ourselves, our companies, our ideas and products to others is one of the mos...
• Team Management 101 Team Management Is -- Designing & Developing a Team Committed to a Common Purpose No man will ever make a great leader who wants to do it all by himself or to get all the credit for doing it. (Andrew Carnegie) 'Managing' used to be just tellin...
• Telephone Skills and Quality Customer Service Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most custome...
• Employment Law Fundamentals 101 Learn the basics of Employment Law , the potential pitfalls, and ways to keep yourself out of court so that you can grow your business by hiring, evaluating, and managing employees. This course will discuss all the necessary information you need to kno...
• Healthy Relationships 101 Whether you are in a new or long term romantic relationship, a busy student working with other colleagues, parents struggling to form a connection with your children, or a business person needing to form a relationship of trust with the employer--relatio...
• Introduction to Six Sigma Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence. The Six Sigma methodology incorporates many years of studying best practices i...
• Motivational and Public Speaking 101 Public and Motivational speaking is often a cause for anxiety for millions of people, and it need not be. With the proper preparation, knowledge, and mindset, you can become an extremely effective public speaker. Public and motivational speakers are in...
• Business Ethics 101 Business ethics is an important part of any industry. Students or managers, unfamiliar with many ethical challenges, behaviors, or regulations will find themselves struggling in business industries that include finance, accounting or human resource manag...
• Marketing for Small Business 101 Marketing for the 21 st century small business is more dynamic and more challenging than ever before in the course of history. The world has simultaneously opened up and yet niched closed in many ways. Today's businesses are challenged by a couple of ...
• Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two weeks ...
• Marketing Outreach Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential lead...
• Mastering Sales Skills 101 Sales are the lifeblood of any business. Every business transaction you have from buying milk at the grocery store to buying your house or investing in new products and services involves sales. Mastering Sales Skills: How to be a Successful Salesperson ...
• Business Consulting 101 Do you have strong business skills? Can you analyze information and construct a recommendation on a course of action? Do you have good communication, observation and character analysis abilities? Then you could be a good candidate to provide business con...
• Speed Writing 101 Speedwriting is for anyone out there who needs to write faster. You may be a student struggling frantically to make sense of the lectures that you attend, but your method of taking notes only seems to capture about one-third of the material that is prov...
• Crisis Management 101 Unexpected events occur frequently in all aspects of our daily environment. Whether on a school playground, a university campus, a factory, a post office or a major corporation headquarters, understanding the importance and challenges to individuals when...
• Writing Effective Persuasion 101 Do you hear stirring speeches that inspire to go out and take to heart what the speaker was talking about? Do you wonder how some people can sell nearly anything simply by how they talk? If you do, then chances are you are wondering about being persuasiv...
• Understanding Business Administration 101 Whether you are already running a business, have yet to start one or have been hired to support a business owner, it is important to know the basics of the business administrative process. This course will trace a path through the inception, setup a...
• Creating an Effective Sales Team Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since business...
• Call Center Management 101 Customer relationships are the cornerstone of every business. Businesses today require considerable communication to ensure high quality customer care from the beginning to the end of a sale. Call centers are significant in creating and maintaining succe...
• How to Run an Effective Helpdesk 101 A Help Desk is usually not a profit-generating department within a company. It is, for many organizations, a necessary expense, but it can add a significant amount of value to a company in a variety of ways. In order for your Help Desk to add this valu...