Online Class: Mastering Sales Skills 101
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| | Course Cost: 6 Month Subscription Course (no Certificate) = $40.00 Course with CEU Certificate* = $65.00 | * Instantly download, print, and share your CEU Certificate at course completion (additional shipping/handling charges apply for hard copy delivery).
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 Course Description Sales are the lifeblood of any business. Every business transaction you have from buying milk at the grocery store to buying your house or investing in new products and services involves sales. "Mastering Sales Skills: How to be a Successful Salesperson" is designed to teach you the principles of the selling process so you can add value to your company or organization from day one. This course is beneficial to all businesses. This course will assist you in identifying the key traits of a successful sales personality, the critical factors necessary for success in sales, and how small differences can lead to exponential growth. The objective of this course is to offer comprehensive information and lay the foundation for mastering sales skills for a person of any age to apply in any situation for a variety of motives, whether personal or professional in nature. In this course, you will understand how to sell with purpose, connecting fully to your customer's desires and wants, while understanding the nuts and bolts of a typical sale. This includes learning how to assess a sales opportunity; recognizing a buying cycle and creating an appropriate sales cycle; developing a sales strategy; and navigating competitive and political forces at play. Through this course, you will be able to recognize and seize new opportunities that will put you ahead of intensifying competition. You will learn how to leverage your sales skills in building up a winning team for even more sales. Finally, you will learn about the customer experience and how customer-centric marketing leads to long-term customer loyalty. This course will introduce you to important tools that you can use and utilizes a mixture of sales theory, examples, exercises, quizzes, and optional reading resources for further study. Course Lessons |  | Lesson 1: Developing a Sales PersonalityThe best salespeople are individuals who understand, connect with, and engage this basic need in people.
| Lesson 2: Why Confidence Makes the DifferenceConfidence is directly related to having a positive mental attitude.
| Lesson 3: Seven Critical Factors for Success in SalesIn this lesson, you will learn how buyers buy, touching upon all the seven critical factors. You will learn more extensively about prospecting and building rapport. | Lesson 4: How Small Differences Accelerate GrowthWhen you become just a bit better in one part of your selling process, your entire selling process will improve. | Lesson 5: Knowing What You HaveHaving enough credibility enables you to overcome enormous amount of skepticism. | Lesson 6: Visualizing the SalePart of developing a positive mindset involves visualizing your successful sales. | Lesson 7: Helping Others Get What They WantTo help others get what they want, it is helpful to identify what the needs of your prospect are and then present effective solutions. | Lesson 8: Knowing the Nuts and Bolts of a SaleEvery salesperson must know the basic reasons affecting the customer's experience, the product or service itself, and how to align the product or service as the perfect solution to the customer's need or problem.
| Lesson 9: Overcoming ObjectionsSuccessful salespeople face twice as many objections as non-successful salespeople.
| Lesson 10: Knowing What Questions to AskThe best salespeople ask questions often. The very best salespeople are the most skillful and artful at asking questions.
| Lesson 11: Successful Closing Techniques: Part 1How can your prospect use or benefit from the process or service that you offer? Being able to prove that benefit is the critical success factor in getting the order.
| Lesson 12: Successful Closing Techniques: Part 2Closing techniques are varied and dependent upon the prospect and situation. | Lesson 13: Build Your Team for More SalesThere is a large cost associated with maintaining a sales force and since sales directly link to profitability, many companies strive to maximize sales force effectiveness. | Lesson 14: Recruiting for TalentSales are essential to running a business and having the right sales team makes all the difference. | Lesson 15: Designing a Winning Sales CultureDesigning a winning sales culture begins with cultivating positive customer relationships.
| Lesson 16: Adapting, Allocating, and Retaining Sales SuccessAchieving sales success is very satisfying. Yet maintaining this success requires adaptation, purposeful allocation of resources, and the ability to set and achieve goals. | Lesson 17: Customer ExperienceSocial media is dynamic and changing, allowing both salespeople and customers to interact in new and novel ways. | Lesson 18: Tools of the TradeIn this lesson, you will learn some of the tools that you can use as a salesperson.
| Lesson 19: ConclusionThis course has also introduced the major business principles covering the sales profession that span all disciplines and fields of interest.
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Additional Information | Course Title | : | Mastering Sales Skills 101 | | CEU Value | : | | | Standard | : | Course Adheres to the ANSI/IACET 1-2007 Standard | | Accreditation | : | | | Languages | : | English - United States, Canada, United Kingdom, Australia, New Zealand, and other English speaking countries | | Course Number | : | 7550561 | | Course Type | : | Entrepreneurial | | Course URL | : | | | Course Rating | : |  | | Instructor | : | | | Syllabus | : | | | Grading Policy | : | Earn a final grade of 70% or higher to receive a CEU Certificate documenting CEUs earned | | Assessment Method | : | Lesson assignments and review exams | | Duration | : | Continuous: Enroll anytime! | | Requirements | : | View Technical Requirements | | Course Fee | : | Basic Course: $40.00 (no CEU Certificate) | | | | | NOT FOR COLLEGE CREDIT This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, certification or educational requirements.
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