Class Syllabus: Listening Skills 101
|  | |
|
Office Hours: |
Continuous
|
|
Course Meeting Times: |
Continuous
|
|
|
Course Description
 Did you know that there is a difference in hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listening skills are not something we are born with. Nor are we taught it in school. They are habits that we create, starting in our childhood, that are carried with us throughout our adulthood. Your listening skill habits can impact every area of your life, including your personal relationships and your career. Being a good listener can earn you respect, appreciation and help you build stronger relationships in your social and business dealings.
This course explains the ins and outs of what good listening skills consist of, why they are important and how you can improve them. The course helps you determine what type of listener you are, provides basic skills of listening, barriers to listening, listening habits, body language, and activities to improve listening habits. You will learn the importance of physical attributes, active listening, attitude, perception, bias, language barriers, key gestures, and even how to take good notes.
If you have a child or work around children, this course also explains how you can use this information with helping to teach good listening habits to children. By the time you complete this course, whether taking it for personal or professional reasons, you will be know the direction you need to follow to improve your listening habits. Course Requirements
This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.
Course Outline
I. Listening skills 101
a. What they are
b. Why they matter
i. Self
ii. Relationships
iii. Professional
iv. School
II. What kind of listener are you?
a. Listening styles
b. Childhood experiences
III. How to listen well
a. Physical attributes
b. Active listening
IV. Three Basic Listening Models
a. Competitive/Combative
b. Attentive
c. Active/Reflective
V. Three basic skills of listening
a. Attitude
b. Attention
c. Adjustment
VI. Barriers to Listening
a. Perception
b. Bias
c. Red flag words
d. Emotions
e. Language barriers
VII. Listening habits
a. Poor vs. good (examples of both)
VIII. Irritating listening habits
a. What they are
b. How they impact listening
IX. Body language
a. What it is
b. What it has to do with listening
X. Listening and lectures
a. Getting the most out of a lecture, seminar or meeting
b. Not taking
XII. Activities that improve listening skills
a. Age appropriate
b. Eye contact
c. Adult learners
XIII. Helping children become good listeners
a. Ways to improve their skills
b. Building a good foundation
XIV. Putting it all together
a. First impressions
b. Communication
c. Modeling good listening skills
d. Recap of listening skills
Course Materials
All course materials is provided in this class. There is no need to buy additional resources.
Grading Policy
Each lesson will include a written and practice assignment that will directly apply what you have learned.
A brief 20 pt. quiz will follow each lesson. Students will successfully complete this course with 70% or better.
Learning Outcomes By successfully completing this course, students will be able to:
- Identify what kind of listener you are.
- Summarize how to listen well.
- Describe three basic listening models.
- Recognize the three basic skills of listening.
- Define barriers to listening.
- Summarize listening habits.
- Describe irritating listening habits.
- Recognize body language.
- Describe listening and lectures.
- Summarize activities that improve listening skills.
- Describe how to help children become good listeners, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
Other Related Classes in Advice - Gregg Shorthand 101 Gregg Shorthand is the most widely used system of its kind in the world. It is used by millions of professionals from all walks of life in nearly every country worldwide. This system of shorthand is the most efficient of any other type created, it is con...
- Psychology 101 Why not learn the basics of psychology with our online course designed to give students the most flexibility and independence? Psychology 101 is a comprehensive class providing an up-to-date presentation of the fundamentals of psychology. It's an excel...
- Time Management 101 Managing time effectively is fundamental to success. It also factors into achieving balance in our lives. Today, we're busier than ever--at work and at home. Having enough time for things that are important, things we want or need to do, or even to have ...
- Dealing With Difficult People Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be very...
- Life Coaching 101 Coaching has long been an accepted method of improving performance, specifically in sports. The excellent results shown in the sports arena have been expanded to those in executive positions in business. For the last fifteen to twenty years, many mo...
- Building Self Esteem Your self-esteem needs your attention, as the consequences of low self-esteem are often the precursor for many other health related problems. Avoid future personal health issues by evaluating your level of self-esteem today! This self-paced course will e...
- Negotiation Skills In order to be effective at any business endeavor learning how to negotiate properly is not simply a nice skill to have, it has become an essential requirement in career advancement. This course will teach you what you need to know in order to become acc...
- Speed Reading 101 Speed reading provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. Speed reading will also provide you with effective tools that you can use when you're in a p...
- Stress Management 101 Stress is one of the most common words used in society today and a phenomenon that each one of us will experience at some point in our life. Stress affects people of all ages, professions and life situations. While we have an innate understanding of s...
- Leadership and Supervision 101 The idea of leadership is one that seems to constantly change. What was once valued in a leader in past centuries, is no longer valued in our modern era. So then, how do we define leadership? And is leadership the same as supervision ? In this Lead...
- Listening Skills 101 Did you know that there is a difference in hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listen...
- Conflict Resolution 101 Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity and employee h...
- Wellness Coaching 101 Wellness coaching is a relatively new field, intriguing anyone who desires to get all areas of their life into balance. This Wellness Coaching course is a general survey course designed to give you a well-rounded introduction to this exciting discipline....
- Lifetime Wellness 101 Health is defined as an optimal state of physical, emotional, mental, social and spiritual well being. The same explanation applies to wellness. It's like that old saying You don't have anything if you don't have your health. Our birth certificates...
- Assertiveness Training 101 The ability to be assertive is difficult. Because most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with, they allow others to take advantage of them or they do more than is necessary or requ...
- Confidence Building 101 This course on building self-confidence reaches beyond the standard self-help program by addressing the core issues surrounding confidence problems and exploring how to reprogram our brain‘s negative self-talk. Based on the concept that we come int...
- Self Hypnosis 101: Reshaping Your Reality Hypnosis involves the practice of methodically slowing down and relaxing the body's systems until the mind reaches a state of relaxation, or light trance, which allows it to readily accept beneficial suggestions. In this course we will review hypnosis a...
- Abnormal Psychology 101 Abnormal Psychology is a highly complex and fascinating field of study. The modern psychological community has made tremendous strides in better understanding, diagnosing and treating abnormal disorders of the mind compared to centuries and even decades ...
- Depression Management Managing Depression is an engaging course that offers an abundance of ideas for taking personal control over the nasty symptoms of depression. Focusing on self-help for mild to moderate depression, this online class identifies the various symptoms of d...
- Speed Writing 101 Speedwriting is for anyone out there who needs to write faster. You may be a student struggling frantically to make sense of the lectures that you attend, but your method of taking notes only seems to capture about one-third of the material that is prov...
- Persuasion 101: Learn How to Persuade Have you ever purchased something or agreed with someone and wondered later what made you give in so easily? Do you want to learn how to give a persuasive presentation by yourself? This course offers a blend of the science and the art of persuasion...
- How to Be Your Own Life Coach You really don't need someone else to help you transform your own life. You can take charge yourself! A life coach will provide great motivation, encouragement and hopefully wisdom, but at the end of the day it is still just you who will need to do the ...
- Career Coaching 101 With the job market becoming seemingly impossible to crack, career coaches are more important than ever. This online course will teach students the basic of career coaching, including the definition of career coaching, the ethics, how to find clients...
| | | |
| |
| |
