"The instructor was very pleasant and kept up with my pace for returning assignments and quiz results very well." -- Lauren B.
"What was most helpful was the lesson on screening calls because I learned some new ways to handle them." -- Amy S.
"I was surprised how helpful this course was. I learned some very good tips." -- Marilyn S.
"The examples and explanations were very clear." -- Billie P.
"All parts were valuable." -- Vivian M.
"They course put together well. Detailed, Challenging." -- Roberta W.
"The way the video was almost the same as the written so it was easy to fallow along. I learn better that way." -- Candis A.
"Fabulous crash course on how to interact with customers better." -- Naomi B.
"I really like this instructor. For never having met him I still feel comfortable that he knows his field and the course objectives." -- Timothy O.
"Very Good. All of it was in common sense language. It was easy to understand. It got to the point. No nonsense. The instructor was very good. I would certainly take other classes instructed by him. Thank you very much!" -- Deb S.
"Great class. I learned a lot. I got tips to help my Customer Service team." -- John S.
"Both, this course and the instructor are great! I learned a lot while taking this course. I will recommend this course to other people!! I found the videos most helpful." -- Oscar T.