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Diversity Training 101


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  • 11
    Lessons
  • 19
    Exams &
    Assignments
  • 5
    Hours
    average time
  • 0.5
    CEUs
  • 491
    Students
    have taken this course
 
 
 

Course Description

Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences and people with various personalities, conflict may occur. Diversity training is designed to assist people in dealing with these various situations so that civil rights violations do not occur.

Diversity training has been utilized in the workplace for quite some time, but often under different names such as:

  • Race Relations Training
  • Cross-Cultural Training
  • Multicultural Education

Diversity extends far beyond race relations in the workplace. It is not only the acceptance of people of color that upper management and CEOs are worried about, it's the acceptance of women, homosexuals and even aging individuals in the workplace. Although there are often several complaints that exist due to the diversification in employees who are hired, such as older employees don't feel as though things work as smoothly as they used to; white males complain about being overlooked for promotions; work isn't as much fun with all of the sexual harassment laws and the many other complaints that people can come up with when presented with a diverse workplace. However, diversification ensures that with properly managed employees and managers in leadership positions, the business can do nothing but grow when they expand the personalities, the racial backgrounds and the genders in the workplace.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.4 / 5 Stars (Average Rating) 4.4 / 5 Stars (Average Rating) 4.4 / 5 Stars (Average Rating) 4.4 / 5 Stars (Average Rating) 4.4 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(775 votes)

Lesson 1: Defining Diversity in the Workplace

Topics include: Overview of Diversity
Advantages of Diversity
Identifying Characteristics of Diversity
Identifying approaches
19 Total Points
  • Lesson 1 Video
  • Review 2 Articles: Advantages of Workplace Diversity; Science of Diversity
  • Take Poll: Diversity Training Course
  • Complete: Lesson 1 Assignment
  • Complete: Quiz for Lesson 1 -Defining Diversity in the Workplace

Lesson 2: Identifying Differences in the Workplace

Topics include: Identifying cultural differences
Identifying Personality Styles
Addressing cultural differences
Addressing personality differences
Improving relationships
19 Total Points
  • Lesson 2 Video
  • Review Article: Race Discrimination in the Workplace
  • Complete: Lesson 2 Assignment
  • Complete: Quiz for Lesson 2 - Identifying Differences in the Workplace

Lesson 3: Overcoming Barriers to Diversity

Topics include: Barriers to Diversity
Identifying stereotypes and discrimination
Recognizing a negative approach to diversity
Avoiding discrimination
14 Total Points
  • Lesson 3 Video
  • Review Article: Diversity in the Workplace
  • Complete: Quiz for Lesson 3 - Overcoming Barriers to Diversity

Lesson 4: Communicating in a Diverse Workplace

Topics include: Effective workplace communication
Identifying communication challenges
Importance of evaluations and feedback for employees
Conducting evaluations and giving feedback
20 Total Points
  • Lesson 4 Video
  • Review Article: 7 Ways to Communicate Better
  • Take Poll: Active Listening
  • Complete: Lesson 4 Assignment
  • Complete: Quiz for Lesson 4 - Communicating in a Diverse Workplace

Lesson 5: Managing Diversity in the Workplace

Topics include: Manage diversity in a workforce
Identifying the importance of diversity in the workforce
Avoiding pitfalls
17 Total Points
  • Lesson 5 Video
  • Complete: Quiz for Lesson 5 - Managing Diversity in the Workplace

Lesson 6: Exploring the Differences among Diversity, Equal Opportunity, and Affirmative Action

Topics include: What is equal employment opportunity?
What is affirmative action?
The relationship between equal opportunity, affirmative action and diversity
Fairness vs. equal treatment
Diversity and Demographics
19 Total Points
  • Lesson 6 Video
  • Review 2 Articles: Affirmative Action vs Diversity; Equal Employment Opportunity
  • Complete: Lesson 6 Assignment
  • Complete: Quiz for Lesson 6 - Exploring the Differences between Diversity, Equal Opportunity and Affirmative A

Lesson 7: The Impact Diversity Has on a Team

Topics include: Positive impact of diversity
Increased creativity
Multiple points of view
Multiple skills
Wider range of experiences and backgrounds
18 Total Points
  • Lesson 7 Video
  • Review 2 Articles: 12 Tips for Team Building; Diversity and Leadership
  • Complete: Quiz for Lesson 7 - The Impact Diversity has on a Team

Lesson 8: Dealing with Sexual Orientation and Sexual Harassment in the Workplace

Topics include: Educating employees on harassment policies
Implementing a cooperative working environment
Identifying, avoiding and reporting employment discrimination
Training employees to keep the workplace free of discrimination and hara
17 Total Points
  • Lesson 8 Video
  • Review Article: Facts About Sexual Harassment
  • Take Poll: Sexual Harassment
  • Complete: Quiz for Lesson 8 - Dealing with Sexual Orientation and Sexual Harassment in the Workplace

Lesson 9: Employee Retention through Diversity Training

Topics include: Identifying the reasons for employee turnover
Understanding your employees concerns involving diversity
Developing strategies to reduce turnover due to diversity issues
Impact of diversity on employee retention
18 Total Points
  • Lesson 9 Video
  • Review 2 Articles: Diversity Recruitment and Retention; Diversity Retention
  • Complete: Lesson 9 Assignment
  • Complete: Quiz for Lesson 9 - Employee Retention through Diversity Training

Lesson 10: Finding the Best Solutions to Diversity Issues

Topics include: Gender issues in the workplace
Using affirmative action and civil rights legislation to improve the workplace
Sexual harassment laws and prevention
Discrimination laws
19 Total Points
  • Lesson 10 Video
  • Review 2 Articles: Conflict Resolution Styles; The Basics of Conflict Management
  • Complete: Lesson 10 Assignment
  • Complete: Quiz for Lesson 10 - Finding the Best Solutions to Diversity Issues

Lesson 11: Improving Corporate Culture and Implementing Diversity

Topics include: What is a corporate culture?
Creating an environment that your employees enjoy working in Improve employee pride in the workplace
Improve management awareness of workforce diversity issues Monitor workforce data
Set achiev
70 Total Points
  • Lesson 11 Video
  • Review 2 Articles: Mission Statements; Organizational Culture
  • Take Poll: What do you think about this course?
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 11 Assignment
  • Complete: Quiz for Lesson 11 - Improving Corporate Culture and Implementing Diversity
  • Complete: The Final Exam
250
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define diversity in the workplace.
  • Identify differences in the workplace.
  • Define ways to overcoming barriers to diversity.
  • Describe best methods of communicating in a diverse workplace.
  • Define ways to best manage diversity in a workplace.
  • Compare and contrast diversity, equal opportunity and affirmative action.
  • Identify signs of sexual harassment in the workplace.
  • Describe the best solutions to diversity issues.
  • Describe ways to implement diversity in the workplace, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Diversity Training 101
Course Number: 7550245
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: Professional Development (Self-Paced, Online Class)
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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Student Testimonials

  • "All parts of the class were very helpful, I learned things I did not know and the whole experience was very enjoyable." -- Timothy H.

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