Online Class: Diversity Training 101

no certificate
with CEU Certificate*
-
11Lessons
-
19Exams &
Assignments -
873Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences and people with various personalities, conflict may occur. Diversity training is designed to assist people in dealing with these various situations so that civil rights violations do not occur.
Diversity training has been utilized in the workplace for quite some time, but often under different names such as:
- Race Relations Training
- Cross-Cultural Training
- Multicultural Education
Diversity extends far beyond race relations in the workplace. It is not only the acceptance of people of color that upper management and CEOs are worried about, it's the acceptance of women, homosexuals and even aging individuals in the workplace. Although there are often several complaints that exist due to the diversification in employees who are hired, such as older employees don't feel as though things work as smoothly as they used to; white males complain about being overlooked for promotions; work isn't as much fun with all of the sexual harassment laws and the many other complaints that people can come up with when presented with a diverse workplace. However, diversification ensures that with properly managed employees and managers in leadership positions, the business can do nothing but grow when they expand the personalities, the racial backgrounds and the genders in the workplace.
Course Motivation
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: Defining Diversity in the Workplace
Advantages of Diversity
Identifying Characteristics of Diversity
Identifying approaches 19 Total Points
Lesson 1 Video
Lesson discussions: Diversity Training Course; Reasons for Taking this Course
Complete: Lesson 1 Assignment
Assessment: Quiz for Lesson 1 -Defining Diversity in the Workplace
Lesson 2: Identifying Differences in the Workplace
Identifying Personality Styles
Addressing cultural differences
Addressing personality differences
Improving relationships 19 Total Points
Lesson 2 Video
Complete: Lesson 2 Assignment
Assessment: Quiz for Lesson 2 - Identifying Differences in the Workplace
Lesson 3: Overcoming Barriers to Diversity
Identifying stereotypes and discrimination
Recognizing a negative approach to diversity
Avoiding discrimination 14 Total Points
Lesson 3 Video
Assessment: Quiz for Lesson 3 - Overcoming Barriers to Diversity
Lesson 4: Communicating in a Diverse Workplace
Identifying communication challenges
Importance of evaluations and feedback for employees
Conducting evaluations and giving feedback 20 Total Points
Lesson 4 Video
Lesson discussions: Active Listening
Complete: Lesson 4 Assignment
Assessment: Quiz for Lesson 4 - Communicating in a Diverse Workplace
Lesson 5: Managing Diversity in the Workplace
Identifying the importance of diversity in the workforce
Avoiding pitfalls 17 Total Points
Lesson 5 Video
Assessment: Quiz for Lesson 5 - Managing Diversity in the Workplace
Lesson 6: Exploring the Differences among Diversity, Equal Opportunity, and Affirmative Action
What is affirmative action?
The relationship between equal opportunity, affirmative action and diversity
Fairness vs. equal treatment
Diversity and Demographics 19 Total Points
Lesson 6 Video
Complete: Lesson 6 Assignment
Assessment: Quiz for Lesson 6 - Exploring the Differences between Diversity, Equal Opportunity and Affirmative A
Lesson 7: The Impact Diversity Has on a Team
Increased creativity
Multiple points of view
Multiple skills
Wider range of experiences and backgrounds 18 Total Points
Lesson 7 Video
Assessment: Quiz for Lesson 7 - The Impact Diversity has on a Team
Lesson 8: Dealing with Sexual Orientation and Sexual Harassment in the Workplace
Implementing a cooperative working environment
Identifying, avoiding and reporting employment discrimination
Training employees to keep the workplace free of discrimination and hara 17 Total Points
Lesson 8 Video
Lesson discussions: Sexual Harassment
Assessment: Quiz for Lesson 8 - Dealing with Sexual Orientation and Sexual Harassment in the Workplace
Lesson 9: Employee Retention through Diversity Training
Understanding your employees concerns involving diversity
Developing strategies to reduce turnover due to diversity issues
Impact of diversity on employee retention 18 Total Points
Lesson 9 Video
Complete: Lesson 9 Assignment
Assessment: Quiz for Lesson 9 - Employee Retention through Diversity Training
Lesson 10: Finding the Best Solutions to Diversity Issues
Using affirmative action and civil rights legislation to improve the workplace
Sexual harassment laws and prevention
Discrimination laws 19 Total Points
Lesson 10 Video
Complete: Lesson 10 Assignment
Assessment: Quiz for Lesson 10 - Finding the Best Solutions to Diversity Issues
Lesson 11: Improving Corporate Culture and Implementing Diversity
Creating an environment that your employees enjoy working in Improve employee pride in the workplace
Improve management awareness of workforce diversity issues Monitor workforce data
Set achiev 70 Total Points
Lesson 11 Video
Lesson discussions: What do you think about this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
Complete: Lesson 11 Assignment
Assessment: Quiz for Lesson 11 - Improving Corporate Culture and Implementing Diversity
Assessment: The Final Exam
Learning Outcomes
- Define diversity in the workplace.
- Identify differences in the workplace.
- Define ways to overcoming barriers to diversity.
- Describe best methods of communicating in a diverse workplace.
- Define ways to best manage diversity in a workplace.
- Compare and contrast diversity, equal opportunity and affirmative action.
- Identify signs of sexual harassment in the workplace.
- Describe the best solutions to diversity issues.
- Describe ways to implement diversity in the workplace.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

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Time to complete | 6 months |
No. of courses | 1 course |
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Time to complete | 6 months |
No. of courses | 1 course |
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Includes CEUs |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "All parts of the class were very helpful, I learned things I did not know and the whole experience was very enjoyable." -- Timothy H.
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