Diversity Training 101

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11

Lessons
19

Exams &
Assignments
710

Students
have taken this course
5

Hours
average time
0.5

CEUs

Course Description

Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences and people with various personalities, conflict may occur. Diversity training is designed to assist people in dealing with these various situations so that civil rights violations do not occur.

Diversity training has been utilized in the workplace for quite some time, but often under different names such as:

Race Relations Training
Cross-Cultural Training
Multicultural Education

Diversity extends far beyond race relations in the workplace. It is not only the acceptance of people of color that upper management and CEOs are worried about, it's the acceptance of women, homosexuals and even aging individuals in the workplace. Although there are often several complaints that exist due to the diversification in employees who are hired, such as older employees don't feel as though things work as smoothly as they used to; white males complain about being overlooked for promotions; work isn't as much fun with all of the sexual harassment laws and the many other complaints that people can come up with when presented with a diverse workplace. However, diversification ensures that with properly managed employees and managers in leadership positions, the business can do nothing but grow when they expand the personalities, the racial backgrounds and the genders in the workplace.

Completely Online

Self-Paced

Printable Lessons

Full HD Video

6 Months to Complete

24/7 Availability

Start Anytime

PC & Mac Compatible

Android & iOS Friendly

Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(996 votes)

Lesson 1: Defining Diversity in the Workplace

Topics include: Overview of Diversity
Advantages of Diversity
Identifying Characteristics of Diversity
Identifying approaches 19 Total Points

Lesson 1 Video
Review Article: Advantages of Workplace Diversity
Take Poll: Diversity Training Course
Take Survey: Reasons for Taking this Course
Complete: Lesson 1 Assignment
Complete: Quiz for Lesson 1 -Defining Diversity in the Workplace

Lesson 2: Identifying Differences in the Workplace

Topics include: Identifying cultural differences
Identifying Personality Styles
Addressing cultural differences
Addressing personality differences
Improving relationships 19 Total Points

Lesson 2 Video
Complete: Lesson 2 Assignment
Complete: Quiz for Lesson 2 - Identifying Differences in the Workplace

Lesson 3: Overcoming Barriers to Diversity

Topics include: Barriers to Diversity
Identifying stereotypes and discrimination
Recognizing a negative approach to diversity
Avoiding discrimination 14 Total Points

Lesson 3 Video
Complete: Quiz for Lesson 3 - Overcoming Barriers to Diversity

Lesson 4: Communicating in a Diverse Workplace

Topics include: Effective workplace communication
Identifying communication challenges
Importance of evaluations and feedback for employees
Conducting evaluations and giving feedback 20 Total Points

Lesson 4 Video
Take Poll: Active Listening
Complete: Lesson 4 Assignment
Complete: Quiz for Lesson 4 - Communicating in a Diverse Workplace

Lesson 5: Managing Diversity in the Workplace

Topics include: Manage diversity in a workforce
Identifying the importance of diversity in the workforce
Avoiding pitfalls 17 Total Points

Lesson 5 Video
Complete: Quiz for Lesson 5 - Managing Diversity in the Workplace

Lesson 6: Exploring the Differences among Diversity, Equal Opportunity, and Affirmative Action

Topics include: What is equal employment opportunity?
What is affirmative action?
The relationship between equal opportunity, affirmative action and diversity
Fairness vs. equal treatment
Diversity and Demographics 19 Total Points

Lesson 6 Video
Complete: Lesson 6 Assignment
Complete: Quiz for Lesson 6 - Exploring the Differences between Diversity, Equal Opportunity and Affirmative A

Lesson 7: The Impact Diversity Has on a Team

Topics include: Positive impact of diversity
Increased creativity
Multiple points of view
Multiple skills
Wider range of experiences and backgrounds 18 Total Points

Lesson 7 Video
Complete: Quiz for Lesson 7 - The Impact Diversity has on a Team

Lesson 8: Dealing with Sexual Orientation and Sexual Harassment in the Workplace

Topics include: Educating employees on harassment policies
Implementing a cooperative working environment
Identifying, avoiding and reporting employment discrimination
Training employees to keep the workplace free of discrimination and hara 17 Total Points

Lesson 8 Video
Take Poll: Sexual Harassment
Complete: Quiz for Lesson 8 - Dealing with Sexual Orientation and Sexual Harassment in the Workplace

Lesson 9: Employee Retention through Diversity Training

Topics include: Identifying the reasons for employee turnover
Understanding your employees concerns involving diversity
Developing strategies to reduce turnover due to diversity issues
Impact of diversity on employee retention 18 Total Points

Lesson 9 Video
Complete: Lesson 9 Assignment
Complete: Quiz for Lesson 9 - Employee Retention through Diversity Training

Lesson 10: Finding the Best Solutions to Diversity Issues

Topics include: Gender issues in the workplace
Using affirmative action and civil rights legislation to improve the workplace
Sexual harassment laws and prevention
Discrimination laws 19 Total Points

Lesson 10 Video
Complete: Lesson 10 Assignment
Complete: Quiz for Lesson 10 - Finding the Best Solutions to Diversity Issues

Lesson 11: Improving Corporate Culture and Implementing Diversity

Topics include: What is a corporate culture?
Creating an environment that your employees enjoy working in Improve employee pride in the workplace
Improve management awareness of workforce diversity issues Monitor workforce data
Set achiev 70 Total Points

Lesson 11 Video
Take Poll: What do you think about this course?
Take Survey: Program Evaluation Follow-up Survey (End of Course)
Complete: Lesson 11 Assignment
Complete: Quiz for Lesson 11 - Improving Corporate Culture and Implementing Diversity
Complete: The Final Exam

250

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Define diversity in the workplace.
Identify differences in the workplace.
Define ways to overcoming barriers to diversity.
Describe best methods of communicating in a diverse workplace.
Define ways to best manage diversity in a workplace.
Compare and contrast diversity, equal opportunity and affirmative action.
Identify signs of sexual harassment in the workplace.
Describe the best solutions to diversity issues.
Describe ways to implement diversity in the workplace, and
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

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