Course Description

Mastering the Art of Constructive Feedback: A Deep Dive into Interpersonal Communication

The dynamics of interpersonal communication are complex, and when it comes to the delicate art of giving and receiving feedback, the stakes are even higher. This course, designed meticulously around the theme of constructive feedback, isn't just a step-by-step guide; it's an immersive journey into the very essence of human interaction.

Course Highlights:

  1. Laying a Strong Foundation: Before diving into the realm of feedback, students will be introduced to a tapestry of concepts integral to interpersonal communication. This foundational knowledge is paramount to grasp the nuances and intricacies of constructive criticism.

  2. Navigating the Self: Dive deep into understanding the self's needs and face needs. This self-awareness is crucial to ensuring that feedback is not just objective, but also empathetic.

  3. Striking the Balance: Assertiveness or hostility? The course meticulously elucidates the fine line between the two, empowering students to provide feedback that's candid yet compassionate.

  4. The Power of Politeness: In the world of feedback, politeness isn't just a virtue, it's a tool. Learn how to harness the potency of politeness to craft feedback that's effective, yet considerate.

  5. Beyond Words - The Role of Nonverbal Communication: Understand the unspoken cues and signals that can make or break a feedback session. Mastering this subtle form of communication can enhance the overall effectiveness and reception of feedback.

  6. Practical Scenarios: Armed with theoretical knowledge, students will then engage in practical discussions, simulations, and role-plays to effectively give and receive feedback in real-life scenarios.

Why This Course?

Feedback is the cornerstone of growth, but its delivery and reception are fraught with challenges. How does one ensure the message doesn't get lost in translation? How does one filter noise from genuine critique? This course isn't just about learning to deliver feedback; it's about cultivating a mindset that embraces feedback as a stepping stone to excellence.

By the end of this journey, students will emerge as master communicators, adept at providing insightful, impactful feedback without causing offense. More importantly, they will be equipped with the resilience and discernment to receive criticism, sieve out the valuable insights, and use them as a catalyst for growth.

In a world where every interaction can be a potential learning curve, this course offers the tools to make each feedback session productive and positive. It's time to transform those awkward feedback encounters into empowering dialogues. Join us and redefine the narrative of constructive criticism.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe intercultural communication.
  • Recognize assertive versus hostile communication.
  • Demonstrate the Politeness Theory.
  • Describe emotional intelligence.
  • Define nonverbal communication.
  • Describe conflict and ways to prevent it and confront it.
  • Recognize the communication climate and adjust to it.
  • Describe ways of giving feedback and constructive criticism.
  • Summarize ways to positively receive and accept feedback and constructive criticism.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Lesson 2 Exam 9 points
Lesson 3 Exam 9 points
Lesson 4 Exam 9 points
Lesson 5 Exam 9 points
Lesson 6 Exam 9 points
Lesson 7 Exam 10 points
Lesson 8 Exam 9 points
Lesson 9 Exam 9 points
Lesson 10 Exam 9 points
Lesson 11 Exam 8 points
Lesson 12 Exam 6 points
The Final Exam 43 points
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