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1.0 CEUs  ::  10 Contact Hours  ::  Self-Paced  ::  Instructor Support  ::  6 Month Subscription

Course Description

There is no question that computers offer many benefits to their users. Whether they are used for pleasure or business, computers enable us to connect to the world in ways never thought possible. And to get the most out of them, computers need to be set up correctly, maintained and protected.

When a computer encounters a problem it can be difficult to diagnose and correct the issue because they are such complex machines running complicated pieces of software. This course can help you navigate the basic concepts of computer troubleshooting and repair so that you will be better prepared to understand and resolve issues as they arise.

The good news is that many of the issues you'll encounter can be resolved without involving a technician or seeking outside help. Repairing a computer will depend on many different things such as the type of computer, the operating system, the accessories used with the computer and much more. This course focuses on the general setup and repair of a desktop PC and although it includes general ways to resolve issues, it focuses primarily on Microsoft Windows (the most used operating system in the world) as an operating system. However, if your computer does not have Microsoft Windows as an operating system, some of the included repair and troubleshooting techniques will still pertain to you.

* Instantly download, print, and share your CEU Certificate at course completion (additional shipping/handling charges apply for hard copy delivery). UniversalClass™ offers many wonderful learning tools including an online portfolio service that manages all your course completions and CEUs.
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Course Lessons

  • Lesson 1: Computer Components & Accessories

    Computer Components - Before you can understand how to repair and troubleshoot a computer you must first understand the different parts and what each part does
  • Lesson 2: Computer Power Repair

    This lesson will cover computer power repair issues: Power Turns off Without Warning, Windows Restarts without Warning, and Keywords.
  • Lesson 3: Frozen Computer Screen Repair

    This lesson will cover computer power screen repair issues: What to do When Computer Freezes, Program Stops Responding and more.
  • Lesson 4: Repairing a Slow Computer

    This lesson will cover issues regarding repairing a slow computer: Computer Boots Up Slowly, Computer is Running Slow and more.
  • Lesson 5: Repairing Errors

    This lesson will cover repairing errors: Blue Screen Error, Runtime Error and more.
  • Lesson 6: Printer and Scanner Troubleshooting

    This lesson will cover printer and scanner problems and solutions.
  • Lesson 7: Basic Computer Software Troubleshooting

    This lesson will cover basic computer software troubleshooting.
  • Lesson 8: Basic Network Troubleshooting

    This lesson will cover basic network troubleshooting
  • Lesson 9: Internet Explorer Troubleshooting

    This lesson will cover Internet Explorer Troubleshooting: Issues with Internet Explorer, General Internet Explorer Questions and more.
  • Lesson 10: Protecting Against Viruses

    This lessons covers protecting against viruses and how to repair virus damage.
Average Lesson Rating: (1244 votes)
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"Extraordinarily Helpful"
Online CEU Certificate
1.0 CEUs
10 Contact Hours
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Course Title: Intro to PC Troubleshooting and Repair
Course Number: 8900071
Languages: English - United States, Canada, United Kingdom, Australia, New Zealand, and other English speaking countries
Course Type: How To
CEU Value: 1.0 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102.
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned
Assessment Method: Lesson assignments and review exams
Instructor: Dave Scarbrough
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $40.00 (no CEU Certification) || with CEU Certification: $65.00

Learning Outcomes

By successfully completing this course, students will be able to:
  • Recognize computer components & accessories.
  • Define computer power repair.
  • Identify frozen computer screen repair.
  • Describe repairing a slow computer.
  • Summarize repairing errors.
  • Describe printer and scanner troubleshooting.
  • Describe basic computer software troubleshooting.
  • Describe basic network troubleshooting.
  • Describe protecting against viruses, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
An IntroductionAssignment5
Lesson 1 AssignmentAssignment25
Lesson 1 ExamExam8
Lesson 2 Assignment:Assignment25
Lesson 2 ExamExam9
Lesson 3 AssignmentAssignment25
Lesson 3 ExamExam10
Lesson 4 AssignmentAssignment25
Lesson 4 ExamExam10
Lesson 5 AssignmentAssignment25
Lesson 5 ExamExam9
Lesson 6 AssignmentAssignment25
Lesson 6 ExamExam7
Lesson 7 AssignmentAssignment25
Lesson 7 ExamExam9
Lesson 8 AssignmentAssignment25
Lesson 8 ExamExam9
Lesson 9 AssignmentAssignment25
Lesson 9 ExamExam4
Lesson 10 AssignmentAssignment25
Lesson 10 ExamExam7
Final ExamExam85
Total Points:422

Student Testimonials

  • "This is an excellent instructor. I have found him to be very thorough and also provided any additional information that he felt would enhance the class experience." -- Barbara M.
  • "Being a first time online user, the entire course was a great experience. I am a computer hobbyist and any and all computer related material is useful." -- Michael P.
  • "The instructor was great! Enjoyed it all!" -- Deborah C.
  • "I enjoyed taking the class, and thank you very much. Hope to take another course with you." -- Darryl L.
  • "Enjoyable course and the instructor was very good." -- Nathan W.
  • "I like the courses, it gives you knowledge that you need to start and refresh your memory." -- Gilbert M.
  • "Terms was so helpful and the instructions were great to understand." -- Darlene D.
  • View More Testimonials...

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