Online Class: Outlook 2019

This course focuses on teaching new users how to use all the features of Outlook 2019.

no certificate
- OR -
with CEU Certificate*
Start Right Now!
$120.00 (with CEU Certificate)
Taking multiple courses? Save with our platinum program.
  • 15
  • 17
    Exams &
  • 2,793
    have taken this course
  • 5
    average time
  • 0.5

Course Description

Outlook 2019 is the latest version of Microsoft's powerful email client that lets you not only manage email messages, but schedule meetings and tasks, collaborate with other coworkers, and work with a calendar of scheduled events that send alerts for upcoming deadlines. What makes Outlook different from many other email clients is that it is an entire collaboration and scheduling tool that benefits fortune 500 corporations, small businesses, busy professionals, and even students and home users. For large corporations, Outlook is the email client standard that integrates seamlessly with Microsoft environments and Exchange server.
In this course, you'll learn how to...
  • Navigate Outlook
  • Create and format emails
  • Organize emails into folders
  • Create folders
  • Use the Calendar module
  • Add appointments, meetings, and events to the calendar
  • Use the Task module to manage your to-do list
  • Add contacts to address books
  • Create address books
  • Create notes
  • Add images and charts to emails
  • And much more 

This course focuses on teaching new users how to use all the features of Outlook 2019. First, we'll explore the basic ways Outlook can be used to create emails and format them according to certain standards. With Outlook, rich text formatting can be used as well as HTML. We cover creating emails with integrated images, graphs and stylized text so that your emails stand out from the vast sea of other plain text messages.

Next, we will work through all the amazing collaboration features of Outlook. We cover important Outlook components such as the calendar, scheduling tasks and sharing them with other coworkers. With Outlook, you can also automate incoming and outgoing emails using rules, which we cover step-by-step to help you manage and organize your inbox.

The final part of this course explains the basics of Microsoft's proprietary VBA language. This language lets advanced users automate functions in Outlook as well as create small applications within the Office line of products. Overall, this course takes you from the very basics of Outlook to more advanced features so that you can get the most out of your email experience.
With clear and concise step-by-step directions, beautifully illustrated lessons with screenshots, and HD Video tutorials, this Outlook online course will teach you everything you need to know to become an Outlook power user.
You do not need access to Outlook software in order to successfully complete this course. However, it is strongly encouraged. 
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.0 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,740 votes)

Lesson 1: Introduction to Microsoft Outlook

This first lesson provides an introduction to the 2019 version of Microsoft Outlook. Additional lesson topics: Microsoft Outlook Step by Step; What's new in Outlook for Windows; How to setup Outlook with an Office 365 or Exchange account 12 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Motives for Taking this Course
  • Assessment: Lesson 1 Quiz

Lesson 2: Configuring Outlook

Before you can use Outlook, you need to configure the software. This lesson will demonstrate how this is done. Additional lesson topics: How to setup or configure Gmail with Ms Outlook ; How to manually add an account to Outlook ; Add an email account using advanced setup 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Quiz

Lesson 3: Creating and Sending Email Messages

This lesson focuses on email basics, and it will show you how to send your first email using Outlook. Additional lesson topics: Create and send email in Outlook; Create an email message; Create and Send a Message in Outlook with a Mac 10 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Quiz

Lesson 4: Formatting Text and Paragraphs

Messy, unformatted email messages are hard to read. Part of creating an effective email message is formatting it properly so that your recipients can easily read through the message. This lesson will focus on Outlooks formatting tools. Additional lesson topics: Turn formatting marks on or off; Change the size or formatting of text; Change the message format to HTML, Rich Text Format, or plain text 10 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Quiz

Lesson 5: Reading Email Headers in Outlook

Message headers are the footprint of an email message. Knowing how to read these headers will give you a better understanding of how your messages travel from your local computer to the recipient who receives it within minutes of you sending it across the Internet. Additional lesson topics: Manage email messages by using rules; View internet message headers 10 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Quiz

Lesson 6: Organizing Mail

Outlook has features that help you organize email in folders, and it has a search feature so that you can find an email should you need to find a specific one from piles of others. Additional lesson topics: Create a folder in Outlook; How to Create Folders to Organize Mail in Outlook; Organizing email by using folders 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Quiz

Lesson 7: Working with Address Books and Contacts

You can store any user contact information in Outlook, so that you can later quickly add them to the recipient list. This lesson will focus on using this Outlook tool. Additional lesson topics: Create a contact group or distribution list in Outlook for PC; How to create a distribution list from your contacts in Outlook; How to create a contact list on a Mac 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Quiz

Lesson 8: Out of Office Messages

Outlook has a feature that lets you set these messages, which will be sent each time you receive a message in your inbox. Additional lesson topics: Send automatic out of office replies from Outlook; Send an email message based on a template; Can I create email templates in Outlook for Mac? 10 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Quiz

Lesson 9: Working with Graphics and Pictures

You can create emails with colored fonts, styled text and graphics and pictures with Outlook 2019. Additional lesson topics: Add, change, or remove a picture for a contact in Outlook; Outlook How to add logos and pictures in your signature 10 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Quiz

Lesson 10: Using the Calendar

This lesson will demonstrate how to use this Outlook to manage tasks, notes and schedule events. Additional lesson topics: Set default calendar; Change how you view your Outlook calendar; Create additional calendars; Create, view, or delete a calendar group 10 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Quiz

Lesson 11: Setting Reminders

This lesson will focus on setting reminders in Outlook 2019 Additional lesson topics: Change the default reminder time; How to add a new business or personal calendar into Outlook , 365 and ?; Send an email message with a follow-up reminder; Set or remove reminders; Set notifications 10 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Quiz

Lesson 12: Working with Tasks

One advantage of working with Microsoft Office and Outlook is the collaboration tools. Because Office is a group of applications, they work well with each other. Additional lesson topics: Create a group in Outlook; Create and use contact groups in Outlook; Create tasks and to-do items 10 Total Points
  • Lesson 12 Video
  • Assessment: Lesson 12 Quiz

Lesson 13: Creating Rules

This lesson will focus on the process of creating rules in Outlook in order to organize work more effectively. Additional lesson topics: How to set up rules in Outlook; Edit an Outlook rule; How to use Outlook rules to easily organize your inbox 10 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 13 Quiz

Lesson 14: Sharing and Alerts

Outlook provides sharing features and alerts that help you work with others on projects and collaborate with a group within your organization. Additional lesson topics: How to Share Your Calendar; Turn new message alert pop-up on or off 10 Total Points
  • Lesson 14 Video
  • Assessment: Lesson 14 Quiz

Lesson 15: Automation Using VBA

We already discussed rules, which also do automation, but rules are limited to only the settings already configured in Outlook. With VBA, you have many more options, and much of the VBA code that you use in Outlook can also be used in other Office products. 75 Total Points
  • Lesson 15 Video
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Lesson 15 Quiz
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what an email client program is and what the capabilities and functions of MS Outlook are.
  • Describe different way you can configure Outlook to work with email providers.
  • Demonstrate creating and sending email messages.
  • Demonstrate formatting text and paragraphs.
  • Recognize reading email headers in Outlook.
  • Summarize methods for organizing mail.
  • Demonstrate working with address books and contacts.
  • Identify out of office messages.
  • Demonstrate working with graphics and pictures.
  • Describe using the calendar.
  • Demonstrate setting reminders.
  • Demonstrate working with tasks.
  • Demonstrate creating rules.
  • Demonstrate sharing and alerts.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Outlook 2019
Course Number: 9770518
Lessons Rating: 4.0 / 5 Stars (1,740 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: January 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
for 6 months
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
for 6 months
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
Certificates & CEUs
per year
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 600+
Platinum 2 Years
Certificates & CEUs
for 2 years
You save $79.00!
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 24 Months
No. of courses 600+

Student Testimonials

  • "I was very pleased with this course. I was able to learn many new things and it also helped me to strengthen the knowledge I already had. Thank-you." -- Julie W.
  • "The course was extremely helpful, as one who did not have any experience beforehand using Microsoft Outlook software. The lessons were thorough and easy to follow, and will be put to practical application in my personal and professional work." -- Jadah N.
  • "The course was excellent. Tutorials were very helpful." -- Evelyn E.
  • "I feel it was very helpful for my future." -- James D.
  • "Very helpful!" -- Nichole D.