Online Class: Outlook 2019

This course on Outlook 2019 equips users with the necessary skills to effectively handle email and scheduling tasks and take advantage of collaborative features. By learning to create, organize, and format emails, manage calendars, and utilize tasks and notes, participants can maximize their productivity.

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  • 15
    Lessons
  • 17
    Exams &
    Assignments
  • 2,803
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 

Course Description

Outlook 2019 is the latest version of Microsoft's powerful email client that lets you not only manage email messages, but schedule meetings and tasks, collaborate with other coworkers, and work with a calendar of scheduled events that send alerts for upcoming deadlines. What makes Outlook different from many other email clients is that it is an entire collaboration and scheduling tool that benefits fortune 500 corporations, small businesses, busy professionals, and even students and home users. For large corporations, Outlook is the email client standard that integrates seamlessly with Microsoft environments and Exchange server.
In this course, you'll learn how to...
  • Navigate Outlook
  • Create and format emails
  • Organize emails into folders
  • Create folders
  • Use the Calendar module
  • Add appointments, meetings, and events to the calendar
  • Use the Task module to manage your to-do list
  • Add contacts to address books
  • Create address books
  • Create notes
  • Add images and charts to emails
  • And much more 

This course focuses on teaching new users how to use all the features of Outlook 2019. First, we'll explore the basic ways Outlook can be used to create emails and format them according to certain standards. With Outlook, rich text formatting can be used as well as HTML. We cover creating emails with integrated images, graphs and stylized text so that your emails stand out from the vast sea of other plain text messages.

Next, we will work through all the amazing collaboration features of Outlook. We cover important Outlook components such as the calendar, scheduling tasks and sharing them with other coworkers. With Outlook, you can also automate incoming and outgoing emails using rules, which we cover step-by-step to help you manage and organize your inbox.

The final part of this course explains the basics of Microsoft's proprietary VBA language. This language lets advanced users automate functions in Outlook as well as create small applications within the Office line of products. Overall, this course takes you from the very basics of Outlook to more advanced features so that you can get the most out of your email experience.
With clear and concise step-by-step directions, beautifully illustrated lessons with screenshots, and HD Video tutorials, this Outlook online course will teach you everything you need to know to become an Outlook power user.
You do not need access to Outlook software in order to successfully complete this course. However, it is strongly encouraged. 
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.13 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,745 votes)

Lesson 1. Microsoft Outlook: Enhance Your Email Efficiency

Microsoft Outlook streamlines email communication with its robust organizational tools, integration capabilities, and media-rich email options. Unlike Gmail, which is an email service, Outlook functions as a client interface to manage email interactions across multiple platforms. Additional lesson topics: How to setup Outlook with an Office 365 or Exchange account; Microsoft Outlook Step by Step; What's new in Outlook for Windows 12 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Motives for Taking this Course
  • Assessment: Lesson 1 Quiz

Lesson 2. Outlook Setup Essentials

Activating Outlook involves understanding security implications such as disabling Gmail’s two-factor authentication, increasing email access risks. Nevertheless, managing these settings properly through Google's and Outlook's configuration guidelines ensures a functional setup. Additional lesson topics: Add an email account using advanced setup; How to setup or configure Gmail with Ms Outlook ; How to manually add an account to Outlook 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Quiz

Lesson 3. Introduction to Outlook Email

Learn how to create, format, and manage emails in Outlook, which also offers powerful organizational tools for meetings and contacts. Discover how to use the 'New Email' button and 'New Items' dropdown to start drafting a message, complete with attachments and signatures. Additional lesson topics: Create an email message; Create and Send a Message in Outlook with a Mac; Create and send email in Outlook 10 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Quiz

Lesson 4. Email Formatting Essentials

Experience easier email creation with Outlook's intuitive menu, offering formatting options from fonts to paragraph settings. Attention to these details helps your message stand out and ensures it is received as intended. Additional lesson topics: Change the message format to HTML, Rich Text Format, or plain text; Turn formatting marks on or off; Change the size or formatting of text 10 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Quiz

Lesson 5. The Invisible Path: Understanding Email Routing and Headers

Email message headers hold key details about the sender and help detect phishing attacks, making them an essential part of understanding email transmission. The headers show each server the message passed through, allowing users and administrators to track and verify mail origins. Additional lesson topics: Manage email messages by using rules; View internet message headers 10 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Quiz

Lesson 6. Mastering Email Management: Streamline Your Outlook Inbox

Lesson Summary 1: Navigating through a massive pile of emails can feel overwhelming, but Outlook provides features such as folders and search functionalities to streamline organization. With options to create, move, and copy folders, and archive older emails, users can maintain a clutter-free inbox tailored to their preferences. Additional lesson topics: Organizing email by using folders; Create a folder in Outlook; How to Create Folders to Organize Mail in Outlook 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Quiz

Lesson 7. Creating and Organizing Outlook Address Books

Setting up an address book in Outlook requires accessing account settings and configuring them to store contact information locally. This functionality supports seamless email recipient management by storing details that can be accessed via autocomplete, thereby enhancing the ease of communication. Additional lesson topics: Create a contact group or distribution list in Outlook for PC; How to create a distribution list from your contacts in Outlook; How to create a contact list on a Mac 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Quiz

Lesson 8. Short Guide: Outlook's Out-of-Office Message Setup

Keep your professional communication smooth with Outlook's out-of-office messages, preventing chaos from unattended emails by informing contacts of your absence. Whether through Exchange's automatic replies or custom rule-based templates, you can ensure messages are handled while you're away. Additional lesson topics: Send automatic out of office replies from Outlook; Send an email message based on a template; Can I create email templates in Outlook for Mac? 10 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Quiz

Lesson 9. Image-Enhanced Emails: Crafting Visually Engaging Messages in Outlook

Master the art of email aesthetics with Outlook, combining colorful text and strategic imagery without compromising email quality or compliance with rights. HTML message format is key for embedding media forms, while plain text limits content to unadorned text only. Additional lesson topics: Add, change, or remove a picture for a contact in Outlook; Outlook How to add logos and pictures in your signature 10 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Quiz

Lesson 10. Efficient Event Management in Outlook

Outlook's calendar functionality supports organizational collaboration by enabling meeting scheduling and reminders, dependent on permissions set by the system administrator. Users can maintain events locally or on iCloud for data safety, ensuring events aren't lost even if email software access is hindered. Additional lesson topics: Change how you view your Outlook calendar; Create, view, or delete a calendar group; Create additional calendars; Set default calendar 10 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Quiz

Lesson 11. Mastering Outlook Reminder Settings: A Comprehensive Guide

Switch to the Outlook calendar view to update appointments and adjust reminder times, ensuring that important events aren’t overlooked. Setting custom reminders on emails can prevent you from missing crucial follow-up responses. Additional lesson topics: Set notifications; How to add a new business or personal calendar into Outlook , 365 and ?; Set or remove reminders; Change the default reminder time; Send an email message with a follow-up reminder 10 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Quiz

Lesson 12. Harnessing Microsoft Office and Outlook for Task Collaboration: Maximizing Efficiency with Group Assignments

Outlook enhances organizational collaboration with features that allow task assignment and management within a group, utilizing shared Exchange servers or external email services. The system supports group creation, task prioritization, and communication of status updates to keep all members informed and aligned. Additional lesson topics: Create tasks and to-do items; Create and use contact groups in Outlook; Create a group in Outlook 10 Total Points
  • Lesson 12 Video
  • Assessment: Lesson 12 Quiz

Lesson 13. Managing Rules in Outlook

View and edit existing rules by accessing the 'Manage Rules & Alerts' menu, allowing for easy modification or removal. Additional lesson topics: How to set up rules in Outlook; How to use Outlook rules to easily organize your inbox; Edit an Outlook rule 10 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 13 Quiz

Lesson 14. Calendar Sharing and Alert Management in Outlook

Outlook's collaboration tools, like calendar sharing and alerts, enhance teamwork by allowing users to automate tasks and schedule meetings without direct communication. The integration with Exchange allows users to manage permissions and publish calendars online, furthering efficiency in organizational coordination. Additional lesson topics: How to Share Your Calendar; Turn new message alert pop-up on or off 10 Total Points
  • Lesson 14 Video
  • Assessment: Lesson 14 Quiz

Lesson 15. Unlocking the Power of VBA Scripts for Outlook Efficiency

VBA enhances Outlook's functionality, allowing custom automation scripts that surpass the limitations of default rules. Activating the Developer tools is crucial for creating and testing macros that can automate tasks like sending emails. 75 Total Points
  • Lesson 15 Video
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course); Reasons for Taking this Course
  • Assessment: Lesson 15 Quiz
  • Assessment: The Final Exam
217
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what an email client program is and what the capabilities and functions of MS Outlook are.
  • Describe different way you can configure Outlook to work with email providers.
  • Demonstrate creating and sending email messages.
  • Demonstrate formatting text and paragraphs.
  • Recognize reading email headers in Outlook.
  • Summarize methods for organizing mail.
  • Demonstrate working with address books and contacts.
  • Identify out of office messages.
  • Demonstrate working with graphics and pictures.
  • Describe using the calendar.
  • Demonstrate setting reminders.
  • Demonstrate working with tasks.
  • Demonstrate creating rules.
  • Demonstrate sharing and alerts.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Outlook 2019
Course Number: 9770518
Lessons Rating: 4.13 / 5 Stars (1,745 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is offered online and is accessible in every state across the U.S., including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Learners in English-speaking countries like Canada, Australia, the United Kingdom, and South Africa can also enroll.
Last Updated: January 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Proctor: UniversalClass Instructional Team
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I was very pleased with this course. I was able to learn many new things and it also helped me to strengthen the knowledge I already had. Thank-you." -- Julie W.
  • "The course was extremely helpful, as one who did not have any experience beforehand using Microsoft Outlook software. The lessons were thorough and easy to follow, and will be put to practical application in my personal and professional work." -- Jadah N.
  • "The course was excellent. Tutorials were very helpful." -- Evelyn E.
  • "I feel it was very helpful for my future." -- James D.
  • "Very helpful!" -- Nichole D.