Online Class: Waiter and Waitress Training 101

no certificate
with CEU Certificate*
-
11Lessons
-
17Exams &
Assignments -
1,108Students
have taken this course -
7Hours
average time -
0.7CEUs
Course Description
Whether you are looking for a part-time job, a summer job, work to help you through college, to supplement your family income, or a possible career, working in the restaurant industry as a waiter or waitress can be your answer. This course will discuss all the necessary information for you to learn what the job is about, how to prepare for it, what you need to know, and whether or not you have the personality to do the job well.
Waiting tables is a time-honored tradition that started long ago in England and Europe, and came over to America and continues to this day. At one time, serving others for money used to be viewed as a lower-class line of work. Today there are people who make an excellent living waiting tables, pulling in nearly two thousand dollars a week.
Course Motivation
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: So, You Want to Be a Waiter?
Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Lesson 1: So, You Want to be a Waitress?
Lesson 2: The Serving Staff
Lesson 2 Video
Complete Assignment: Lesson 2: Duties of a Server
Assessment: Lesson 2: The Serving Staff
Lesson 3: Types of Service and Table Settings
Lesson 3 Video
Assessment: Lesson 3: Types of Service and Table Settings
Lesson 4: Table Service
Lesson 4 Video
Assessment: Lesson 4 : Table Service
Lesson 5: Taking Orders
Lesson 5 Video
Complete Assignment: Lesson 5: Giving and Collecting Orders in a Restaurant
Assessment: Lesson 5: Taking Orders
Lesson 6: Suggestions and Suggestive Selling
Lesson 6 Video
Assessment: Lesson 6: Suggestions and Suggestive Selling
Lesson 7: Special Situations
Lesson 7 Video
Complete Assignment: Lesson 7: Dealing with Unhappy Customers
Assessment: Lesson 7: Special Situations
Lesson 8: Other Duties
Lesson 8 Video
Complete Assignment: Lesson 8: Side Work Duties of a Server
Assessment: Lesson 8: Other Duties
Lesson 9: Beverage Service
Lesson 9 Video
Assessment: Lesson 9: Beverage Service
Lesson 10: Team Work
Lesson 10 Video
Assessment: Lesson 10: Team Work
Lesson 11: Sanitation and Food Safety
Lesson 11 Video
Lesson discussions: Let us know what you think of this course; Program Evaluation Follow-up Survey (End of Course); Course Comments
Assessment: Lesson 11: Sanitation and Food Safety
Assessment: The Final Exam
Learning Outcomes
- Describe what the job role of the wait staff is and whether or not this is a job prospect for you.
- Summarize the serving staff.
- Describe types of service and table settings.
- Describe table service.
- Summarize taking orders.
- Demonstrate suggestions and suggestive selling.
- Recognize special situations.
- Describe beverage service.
- Describe team work.
- Demonstrate sanitation and food safety.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
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