Waiter and Waitress Training 101

no certificate
with CEU Certificate*
-
11Lessons
-
17Exams &
Assignments -
951Students
have taken this course -
7Hours
average time -
0.7CEUs
Course Description
Whether you are looking for a part-time job, a summer job, work to help you through college, to supplement your family income, or a possible career, working in the restaurant industry as a waiter or waitress can be your answer. This course will discuss all the necessary information for you to learn what the job is about, how to prepare for it, what you need to know, and whether or not you have the personality to do the job well.
Waiting tables is a time-honored tradition that started long ago in England and Europe, and came over to America and continues to this day. At one time, serving others for money used to be viewed as a lower-class line of work. Today there are people who make an excellent living waiting tables, pulling in nearly two thousand dollars a week.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1: So, You Want to Be a Waiter?
Lesson 1 Video
Take Survey: Reasons for Taking this Course
Complete Assignment: An Introduction
Complete Exam: Lesson 1: So, You Want to be a Waitress?
Lesson 2: The Serving Staff
Lesson 2 Video
Complete Assignment: Lesson 2: Duties of a Server
Complete Exam: Lesson 2: The Serving Staff
Lesson 3: Types of Service and Table Settings
Lesson 3 Video
Complete Exam: Lesson 3: Types of Service and Table Settings
Lesson 4: Table Service
Lesson 4 Video
Complete Exam: Lesson 4 : Table Service
Lesson 5: Taking Orders
Lesson 5 Video
Complete Assignment: Lesson 5: Giving and Collecting Orders in a Restaurant
Complete Exam: Lesson 5: Taking Orders
Lesson 6: Suggestions and Suggestive Selling
Lesson 6 Video
Complete Exam: Lesson 6: Suggestions and Suggestive Selling
Lesson 7: Special Situations
Lesson 7 Video
Complete Assignment: Lesson 7: Dealing with Unhappy Customers
Complete Exam: Lesson 7: Special Situations
Lesson 8: Other Duties
Lesson 8 Video
Complete Assignment: Lesson 8: Side Work Duties of a Server
Complete Exam: Lesson 8: Other Duties
Lesson 9: Beverage Service
Lesson 9 Video
Complete Exam: Lesson 9: Beverage Service
Lesson 10: Team Work
Lesson 10 Video
Complete Exam: Lesson 10: Team Work
Lesson 11: Sanitation and Food Safety
Lesson 11 Video
Take Poll: Let us know what you think of this course
Take Survey: Program Evaluation Follow-up Survey (End of Course)
Complete Exam: Lesson 11: Sanitation and Food Safety
Complete: The Final Exam
Learning Outcomes
- Describe what the job role of the wait staff is and whether or not this is a job prospect for you.
- Summarize the serving staff.
- Describe types of service and table settings.
- Describe table service.
- Summarize taking orders.
- Demonstrate suggestions and suggestive selling.
- Recognize special situations.
- Describe beverage service.
- Describe team work.
- Demonstrate sanitation and food safety, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
![]() |
Includes CEUs |
![]() |
Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | 6 months |
No. of courses | 1 course |

Certificates & CEUs
Includes all 500+ courses
Includes certificate |
![]() |
Includes CEUs |
![]() |
Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | 12 Months |
No. of courses | 500+ |
Certificates & CEUs
Includes all 500+ courses
Includes certificate |
![]() |
Includes CEUs |
![]() |
Self-paced |
![]() |
Instructor support |
![]() |
Time to complete | Monthly |
No. of courses | 500+ |