Virtual Selling: How to Build Great Sales Relationships

Master Connections, Drive Success

Virtual Selling: How to Build Great Sales Relationships

Master Connections, Drive Success

Unlock the secrets of digital salesmanship in our transformative course, "Virtual Selling: How to Build Great Sales Relationships." Immerse yourself in the art of connecting and closing deals in a virtual world, where geographic boundaries vanish and opportunities abound. Discover indispensable strategies to master virtual communication, harness technology, and build lasting relationships with clients from the comfort of your own home. Elevate your skills with insights and techniques that ensure you not only adapt to the evolving sales landscape but thrive within it. It's more than just learning--it's about redefining your potential for success in a digital age. Step confidently into your future; this course is the catalyst for a brighter career. Enroll today to reinvent your sales journey!

Self Paced • Online Class • 5 Hours

$120

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OVERVIEW

CURRICULUM

Virtual Selling: How to Build Great Sales Relationships

Name: Virtual Selling: How to Build Great Sales Relationships
Price: 95.00 USD

CRN: 57700111

Lesson 1. A Deep Dive into Buyer Archetypes and Virtual Engagement

As virtual sales become pivotal, this course details how understanding buyer personas and behavior is crucial for success in a post-COVID landscape. The lesson guides you through strategic adaptation, showcasing how technology and empathy drive modern salesmanship.

Lesson 2. Understanding Buyer Types and Sales Dynamics

B2C sales focus largely on emotional motivation and impulsive purchases, appealing to an individual's lifestyle aspirations, while the B2B sector strategies revolve around meeting logical needs and optimizing business operations through detailed analysis and formal engagements. Though they differ, relationship building, value demonstration, and technology utilization are central tenets for success in both sales landscapes.

Lesson 3. The Sales Funnel: An In-Depth Exploration

The lesson provides insights into the AIDA model's crucial stages--Awareness, Interest, Desire, and Action--illustrating their importance in constructing successful sales funnels. By utilizing these strategies and adapting them to industry-specific contexts, sales professionals can foster strong consumer relationships and brand loyalty.

Lesson 4. Selling with Insight: Harnessing Objectivity and Critical Thinking

Understanding biases is vital for objectivity, ensuring authentic client interactions. Reflective practices and continuous learning build a foundation for effective sales strategies and professional growth.

Lesson 5. The Role of Self-Assurance in Boosting Sales Performance

Virtual sales success relies heavily on mastering online communication and building rapport from a distance. The key lies in maintaining positivity, embracing a growth mindset, and adapting to digital tools for confident client interactions.

Lesson 6. Mastering the Art and Technology of Video Sales: A Comprehensive Guide

For impactful online sales calls, mastering audiovisual elements such as high-quality sound, good lighting, and proper camera framing is essential to maintaining client engagement. Embodying skills in tech and human communication ensures deeper client relationships and successful sales outcomes.

Lesson 7. Attention Control: Essential Strategies for Effective Virtual Meetings

Active listening involves attentive observation and genuine empathy, creating meaningful dialogue loops that ensure understanding and engagement. Techniques such as paraphrasing and mirroring foster rapport, while patience and non-verbal affirmations solidify client relationships in virtual sales.

Lesson 8. How to Excel at Video Conferencing

The rise of video conferencing, especially post-pandemic, highlights its unmatched flexibility compared to physical meetings. It ensures that collaboration is effective and personal, fostering trust and nuanced communication.

Lesson 9. Engage and Inspire: Presentation Tools in the Digital Era

Digital presentation tools have evolved from static displays to dynamic storytelling platforms, with PowerPoint and Google Slides leading the way. Understanding their features and design principles can greatly elevate your presentational impact.

Lesson 10. The Strategic Backbone: Unlock the Power of CRM

CRMs transform chaotic client interactions into organized narratives, providing a centralized hub for seamless communication and strategic lead management. Integrated with AI, these systems harness predictive analytics to personalize customer experiences and drive business growth.

Lesson 11. Harnessing Social Media for Commercial Growth

Harnessing the power of social media for modern commerce involves leveraging analytics to tailor strategies and build credibility with authentic content. Brands can foster meaningful relationships by understanding engagement trends and tracking conversions from social media interactions.

Lesson 12. Transforming Sales Through Client Education

Position yourself as a knowledgeable partner by educating potential clients on how your product or service can resolve their specific issues, thereby building trust and showcasing intrinsic value. Utilize techniques like storytelling and interactive experiences to engage clients and highlight your solution's application to their unique needs.

Lesson 13. Mastering Virtual Sales: Creating Meaningful Client Connections

Captivating virtual meetings rely on intriguing openers, empathy-driven narratives, and the seamless linking of client challenges to solutions, culminating in a decisive 'ask' for future engagement. This structured approach enhances connection, encourages buy-in, and builds effective business relationships.

Lesson 14. Optimizing Your Time: Tackling Virtual Sales Challenges

Virtual sales professionals face increasing responsibilities, making effective time management vital to maintaining productivity in a remote work setting. By balancing immediate client commitments and strategic task prioritization, they can efficiently progress through the sales funnel and bolster success.

Lesson 15. The Future of Sales: Mastering Hybrid Interactions

Navigating the challenges of hybrid sales, such as time zone management and data security, requires strategic planning and robust frameworks. Sales teams must ensure consistent communication and protect sensitive information to foster trust and maintain strong client relationships.

In This Course

5 Hours average completion time
0.5 CEUs
15 Lessons
17 Exams & Assignments
15 Reference Files
57 Articles
Mobile Friendly
Last Updated January 2026

Description

Welcome to Virtual Selling and Relationship Building Online, a course focused broadly on the field and practice of selling in the digital environment. This course has two purposes:

To introduce you to the fundamentals of virtual selling, as it applies broadly across industries
To provide you with insight into how selling techniques translate to the virtual world, and how these techniques can help you to foster relationships

The course will guide you through key industry terminology and fundamental skills, tools and technology, and foundational strategies. Students who enroll in this course will work through fifteen comprehensive topics. The lessons will define the specific topic, explain its significance for virtual sales professionals, and provide exercises that correlate with these topics. This structure will allow you to build a toolbox of techniques and may help you define your virtual selling methodology. The course is broken into the following fifteen lessons:

Understanding Your Buyer
A Closer Look at Businesses and Consumers
The Sales Funnel
The Importance of Objectivity and Critical Thinking
Boosting Your Confidence
The Technical Elements of Video Sales
The Human Elements of Video Sales
Tools: Videoconferencing Platforms
Tools: PowerPoint and Slides
Tools: Customer Relationship Management Systems
Introduction to Social Media
Virtual Selling Strategies
Creating a Game Plan
Managing Your Time
Blending the Virtual and Physical Sales Environment

This course is appropriate for any individual who may be specifically interested in developing their sales skills within the virtual environment as well as anyone who is looking to implement these techniques in their personal or professional life.

Skills You'll Develop

Harnessing social media strategies
Harnessing critical thinking
Leveraging CRM systems
Optimizing time management
Transforming sales through education
Building sales funnels
Optimizing presentation tools
Creating meaningful client connections
Understanding buyer archetypes
Navigating sales dynamics
Excelling at video conferencing
Enhancing virtual meeting engagement
Boosting virtual sales confidence
Mastering video sales techniques
Mastering hybrid sales interactions

Skills You'll Develop

Harnessing social media strategies
Harnessing critical thinking
Leveraging CRM systems
Optimizing time management
Transforming sales through education
Building sales funnels
Optimizing presentation tools
Creating meaningful client connections
Understanding buyer archetypes
Navigating sales dynamics
Excelling at video conferencing
Enhancing virtual meeting engagement
Boosting virtual sales confidence
Mastering video sales techniques
Mastering hybrid sales interactions

More About This Course

Utilize Social Media: Grow commercial influence.
Apply Sales Funnel Knowledge: Transform leads into loyal customers.
Excel in Time Management: Optimize virtual sales tasks efficiently.
Embrace Hybrid Selling: Navigate digital and physical sales seamlessly.
Leverage Video Sales Techniques: Enhance remote client connections.
Blend Scents with Purpose: Learn the art of fragrance blending.
Understand Buyer Archetypes: Improve engagement strategies.
Master Virtual Selling Skills: Elevate your sales efficiency online.
Unlock CRM Potential: Streamline sales processes.

What You'll Achieve

Demonstrate the ability to create and utilize detailed buyer personas to personalize sales strategies for diverse client needs.
Define key characteristics of different buyer archetypes and articulate strategies to effectively engage each type.
Identify and explain at least three commonalities between B2C and B2B sales, such as relationship building and the role of technology.
Define the fundamental differences between B2C and B2B sales, including buyer nature and sales cycle duration.
Identify and differentiate between B2B and B2C applications of the sales funnel, utilizing the AIDA model to adapt strategies specific to each market.
Recognize and describe the stages of the AIDA model in the sales process, including Awareness, Interest, Desire, and Action.
Utilize critical thinking techniques to assess client needs accurately and propose tailored solutions that improve sales outcomes effectively.
Define the difference between objectivity and subjectivity in sales situations by analyzing examples within professional settings and personal experiences.
Identify key elements essential for building trust and relationships in a virtual sales environment.
Demonstrate effective strategies to enhance self-confidence in sales scenarios through reflection and application.
Demonstrate the ability to optimize the virtual sales environment through technical adjustments such as backdrop management and internet connectivity by lesson completion.
Define the key technical elements of conducting virtual sales calls, including audio quality, lighting, and camera usage, by the end of the lesson.
Define and apply attention control strategies to minimize distractions and enhance focus during virtual sales interactions.