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Online Class: Travel Agent 101


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Course Description

Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent.

This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel.

This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations.

Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security.

Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent.
 

  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what a travel agent does and determine whether or not this is a career for you.
  • Define the types of travel.
  • Identify travel agent skills.
  • Describe popular travel services.
  • Know travel technology.
  • Describe using computer reservations systems.
  • Know home-based travel agents.
  • Describe financial matters, marketing, and promotional methods.
  • Describe and sell various travel tours.
  • Know dealing with passports and visas.
  • Describe matching travelers to travel options.
  • Know best ways for finding a job as a travel agent, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 
 

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Course Lessons

Average Lesson Rating: (1072 votes)
4.7 / 5 Stars (Average Rating) 4.7 / 5 Stars (Average Rating) 4.7 / 5 Stars (Average Rating) 4.7 / 5 Stars (Average Rating) 4.7 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
12/8/2016 12:22:59 PM

Lesson 1: Introduction to the Travel Profession

Learning how to start your own home-based travel agent business, or becoming a highly skilled and respected travel agent, is the foundation of this course. 12 Total Points
  • Lesson 1 Video
  • Review 2 Articles: U.S. Travel Association; American Society of Travel Association
  • Take Poll: Travel Agent Course
  • Complete: Lesson 1 Assignment
  • Complete: Quiz for Lesson 1: Introduction to the Travel Profession

Lesson 2: Types of Travel

There are so many different types of travel, and reasons for travel, that a travel agent starting his or her own business will be able to specialize in specific niches. 12 Total Points
  • Lesson 2 Video
  • Review 2 Articles: US Train Travel; Types of Adventure Travel
  • Complete: Lesson 2 Assignment
  • Complete: Quiz for Lesson 2: Types of Travel

Lesson 3 : Travel Agent Skills

This lesson will cover the multiple options that are available for individuals wishing to enter the travel industry. 19 Total Points
  • Lesson 3 Video
  • Review Article: Career Overview
  • Complete: Lesson 3 Assignment
  • Complete: Quiz for Lesson 3 : Travel Agent Skills

Lesson 4 : Popular Travel Services

This lesson will focus on how a travel agent should be able to offer potential clients a multitude of travel services in every area of travel. 12 Total Points
  • Lesson 4 Video
  • Review Article: Cruise Lines International Association
  • Complete: Lesson 4 Assignment
  • Complete: Quiz for Lesson 4 : Popular Travel Services

Lesson 5: Travel Technology

This lesson will go over the basics of rating systems and what they can mean to your traveling clients. 9 Total Points
  • Lesson 5 Video
  • Review 2 Articles: AAA Diamond Rating System; Star Rating Systems
  • Complete: Quiz for Lesson 5: Travel Technology

Lesson 6: Using Computer Reservations Systems

Understanding the development, as well as the capabilities, of computerized reservation systems helps today's travel agents provide the best and most efficient reservation services for their clients. 10 Total Points
  • Lesson 6 Video
  • Review 2 Articles: Computer Reservations System; GDS Today
  • Complete: Quiz for Lesson 6: Using Computer Reservations Systems

Lesson 7: Home-Based Travel Agents

Whether you decide to work in a traditional brick-and-mortar travel agency or start your own home-based travel business, you're going to need to start with the basics. 10 Total Points
  • Lesson 7 Video
  • Review 2 Articles: DBA; SBA
  • Take Poll: Home Based Travel Agents
  • Complete: Quiz for Lesson 7 : Home-Based Travel Agents

Lesson 8: Financial Matters

This lesson will focus on helping you set up the books for your new travel agent business, and t familiarize you with revenue and expense accounts, accounting systems, and record keeping. 10 Total Points
  • Lesson 8 Video
  • Review 2 Articles: International Air Transport Association; Airline Reporting Corporation
  • Complete: Quiz for Lesson 8: Financial Matters

Lesson 9: Marketing and Promotion

Understanding your competition, as well as being able to effectively market your services and attract clients is an important part of establishing your relationship -- not only with suppliers, but also with clients. 12 Total Points
  • Lesson 9 Video
  • Review 2 Articles: Marketing Ideas; Successful Marketing Programs
  • Complete: Lesson 9 Assignment
  • Complete: Quiz for Lesson 9: Marketing and Promotion

Lesson 10 : Tours Know-How

Understanding how tours work, and what types of tours are available to travelers, will help a travel agent provide specific services that meet the needs of clients. 10 Total Points
  • Lesson 10 Video
  • Review Article: Tips on Tour Packages
  • Take Poll: Tours
  • Complete: Quiz for Lesson 10 : Tours Know - How

Lesson 11: Dealing With Passports and Visas

Understanding the difference between a passport and a visa and the requirements to obtain them are covered in this lesson. 12 Total Points
  • Lesson 11 Video
  • Review Article: Passport Application
  • Complete: Lesson 11 Assignment
  • Complete: Quiz for Lesson 11: Dealing with Passports and Visas

Lesson 12: Matching Travelers to Travel Options

One of the most important capabilities of a travel agent is to successfully match travelers with their desires. 12 Total Points
  • Lesson 12 Video
  • Review 2 Articles: Travel Agent Center; Travel Agent Myths
  • Complete: Lesson 12 Assignment
  • Complete: Quiz for Lesson 12: Matching Travelers to Travel Options

Lesson 13: Finding a Job as a Travel Agent

Experience and creating positive feedback are the best ways to build and grow your business as a travel service provider. 74 Total Points
  • Lesson 13 Video
  • Review 2 Articles: Travel Agent Career Information; Job Outlook
  • Take Poll: End of Course Poll
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Quiz for Lesson 13: Finding a Job As a Travel Agent
  • Complete: The Final Exam
214
Total Course Points

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Travel Agent 101
Course Number: 7550206
Languages: English - United States, Canada and other English speaking countries
Category:
Course Type: How To
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Staff Instructor
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

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Student Testimonials

  • "Besides reading the lessons, you can also listen it. Any one can review the lessons many times before take the test. The lesson content is complete with the links. I just have to thanks for the time you gave." -- Marisol Pamela T.
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