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Online Class: Travel Agent 101

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Course Description

Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent.

This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel.

This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations.

Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security.

Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent.
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  • Completely Online
  • Self-Paced
  • Instructor Feedback
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
IACET Accredited Provider
Universal Class, Inc. has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, Universal Class, Inc. has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Accredited Provider status, Universal Class, Inc. is authorized to offer IACET CEUs for its courses that qualify under the ANSI/IACET Standard.

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Course Lessons

Average Lesson Rating: (1056 votes)
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"Extraordinarily Helpful"
7/24/2016 5:11:12 PM
  • Lesson 1: Introduction to the Travel Profession

    Learning how to start your own home-based travel agent business, or becoming a highly skilled and respected travel agent, is the foundation of this course.
  • Lesson 2: Types of Travel

    There are so many different types of travel, and reasons for travel, that a travel agent starting his or her own business will be able to specialize in specific niches.
  • Lesson 3 : Travel Agent Skills

    This lesson will cover the multiple options that are available for individuals wishing to enter the travel industry.
  • Lesson 4 : Popular Travel Services

    This lesson will focus on how a travel agent should be able to offer potential clients a multitude of travel services in every area of travel.
  • Lesson 5: Travel Technology

    This lesson will go over the basics of rating systems and what they can mean to your traveling clients.
  • Lesson 6: Using Computer Reservations Systems

    Understanding the development, as well as the capabilities, of computerized reservation systems helps today's travel agents provide the best and most efficient reservation services for their clients.
  • Lesson 7: Home-Based Travel Agents

    Whether you decide to work in a traditional brick-and-mortar travel agency or start your own home-based travel business, you're going to need to start with the basics.
  • Lesson 8: Financial Matters

    This lesson will focus on helping you set up the books for your new travel agent business, and t familiarize you with revenue and expense accounts, accounting systems, and record keeping.
  • Lesson 9: Marketing and Promotion

    Understanding your competition, as well as being able to effectively market your services and attract clients is an important part of establishing your relationship -- not only with suppliers, but also with clients.
  • Lesson 10 : Tours Know-How

    Understanding how tours work, and what types of tours are available to travelers, will help a travel agent provide specific services that meet the needs of clients.
  • Lesson 11: Dealing With Passports and Visas

    Understanding the difference between a passport and a visa and the requirements to obtain them are covered in this lesson.
  • Lesson 12: Matching Travelers to Travel Options

    One of the most important capabilities of a travel agent is to successfully match travelers with their desires.
  • Lesson 13: Finding a Job as a Travel Agent

    Experience and creating positive feedback are the best ways to build and grow your business as a travel service provider.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Travel Agent 101
Course Number: 7550206
Languages: English - United States, Canada and other English speaking countries
Course Type: How To
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Staff Instructor
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with CEU Certification: $75.00

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what a travel agent does and determine whether or not this is a career for you.
  • Define the types of travel.
  • Identify travel agent skills.
  • Describe popular travel services.
  • Summarize travel technology.
  • Describe using computer reservations systems.
  • Summarize home-based travel agents.
  • Describe financial matters, marketing, and promotional methods.
  • Describe and sell various travel tours.
  • Summarize dealing with passports and visas.
  • Describe matching travelers to travel options.
  • Summarize best ways for finding a job as a travel agent, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
Lesson 1 AssignmentAssignment2
Quiz for Lesson 1: Introduction to the Travel ProfessionExam10
Lesson 2 AssignmentAssignment2
Quiz for Lesson 2: Types of TravelExam10
Lesson 3 AssignmentAssignment10
Quiz for Lesson 3 : Travel Agent SkillsExam9
Lesson 4 AssignmentAssignment2
Quiz for Lesson 4 : Popular Travel ServicesExam10
Quiz for Lesson 5: Travel TechnologyExam9
Quiz for Lesson 6: Using Computer Reservations SystemsExam10
Quiz for Lesson 7 : Home-Based Travel AgentsExam10
Quiz for Lesson 8: Financial MattersExam10
Lesson 9 AssignmentAssignment2
Quiz for Lesson 9: Marketing and PromotionExam10
Quiz for Lesson 10 : Tours Know - HowExam10
Lesson 11 AssignmentAssignment2
Quiz for Lesson 11: Dealing with Passports and VisasExam10
Lesson 12 AssignmentAssignment2
Quiz for Lesson 12: Matching Travelers to Travel OptionsExam10
Quiz for Lesson 13: Finding a Job As a Travel AgentExam10
The Final ExamExam64
Total Points:214

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Student Testimonials

  • "Besides reading the lessons, you can also listen it. Any one can review the lessons many times before take the test. The lesson content is complete with the links. I just have to thanks for the time you gave." -- Marisol Pamela T.
  • "The instructor is very good." -- Alma H.
  • "All of the course was helpful." -- Sonia V.
  • "Thanks so much for the wealth of information I learned." -- Linda M.

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