Online Class: Managing Workplace Teams

Managers need to be team leaders. They need to understand and accommodate their employees' different working styles and personalities.

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  • 11
  • 19
    Exams &
  • 1,415
    have taken this course
  • 10
    average time
  • 1.0

Course Description

  Team Management Is --

Designing & Developing a Team Committed to a Common Purpose

"No man will ever make a great leader who wants to do it all by himself or to get all the credit for doing it." (Andrew Carnegie)

'Managing' used to be just telling people what to do and getting merchandise out the door. But as time marched on, workplace conditions changed again and again -- and workplace complications paralleled the pace of these changes.

Today's working world requires much more of the average supervisor or manager than simply setting goals backed up by ultimatums. Managers need to be team leaders. They need to understand and accommodate their employees' different working styles and personalities.

In a team oriented atmosphere, individuals contribute to the overall success of an organization while working with other team members to attain the objectives of the team and organization as a whole. 

A team is not just a collection of individuals. It is so much more. The total "team" being far greater than the sum of its parts. A properly developed and managed team synergistically harnesses its individual members' talents, experience and energies.

It really is the together part that makes a great team. For example:


  • Teams intensify focus on the task at hand
  • Teams do work that ordinary workgroups can't do.
  • Teams make better use of resources. They are a way for an organization to focus its most important resource, its brainpower, directly on its problems.
  • Teams mean improved production. As they straddle all the functions contributing to a process, teams naturally understand all steps needed to improve production.


Join our insightful Team Management in Business course today!

Course Motivation

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.4 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,192 votes)

Lesson 1: Where Does It All Start and Why Are Teams Necessary?

Teams may seem new, but they aren't. We hunted and gathered in teams, a hundred thousand years ago. While someone led, everyone did what they were best at, and shared in the outcome -that's teamwork! Additional lesson topics: Team Building 12 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete: Lesson One Assignment
  • Assessment: Lesson 1 : Where Does It All Start & Why Are Teams Necessary?

Lesson 2 : What Does It Mean To Really Listen?

As leaders and managers, you are often inundated by the latest management fads, high-tech "solutions" and cutting-edge techniques for achieving results in your company. 8 Total Points
  • Lesson 2 Video
  • Lesson discussions: Can You Hear Me Now?
  • Assessment: Lesson 2 : What Does It Mean To Really Listen?

Lesson 3 : Developing and Implementing Common Values, Goals and Vision

The development of corporate values subsequently sets the direction of corporate goals. 15 Total Points
  • Lesson 3 Video
  • Complete: Lesson Three Assignment
  • Assessment: Lesson 3 : Developing & Implementing Common Values, Gaols & Vision -- Makes For A Tremendous & Effec

Lesson 4 : Motivation -- Triggering Other People

A manager's task is to get things done by utilizing his or her employees. To do this they will often need to be able to motivate them; easier said than done. 14 Total Points
  • Lesson 4 Video
  • Lesson discussions: It Works for Me
  • Complete: Lesson Four Assignment
  • Assessment: Lesson 4 : Motivation and Triggering Other People

Lesson 5 : Delegating With Confidence

Let's start this lesson with simple answer as to what delegation is and isn't!. 10 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 : Delegating With Confidence

Lesson 6 : Problem Creators aka Human Liabilities!

Do you have people in your organization who, while they get the job done, and achieve reasonable or good results, also seem constantly to be either involved in, or creating, dramas? 14 Total Points
  • Lesson 6 Video
  • Complete: Lesson Six Assignment
  • Assessment: Lesson 6 : Problem Creators aka Human Liabilities!

Lesson 7 : Team Dynamics

Team Dynamics are the forces operating within work groups and teams. Both individual personalities and work styles, which make up the group's identity and performance. 7 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 : Team Dynamics

Lesson 8 : Transforming Groups Into Teams

For a group of people to be really successful, to be a team in the truest sense and to achieve the result in mind, they MUST hold a common goal to hold the ONE vision of the result. Additional lesson topics: Turn a Work Group Into an Effective Team; High Performance Teams 30 Total Points
  • Lesson 8 Video
  • Lesson discussions: Personality Test
  • Complete: Lesson Eight Assignment
  • Assessment: Lesson 8 : Transforming Groups Into Teams

Lesson 9 : The Formula For Peak Performance

People who are at the top of their field, are nearly always uplifting, invigorating, and inspiring to be around. They have that something extra special about them, don't they? 15 Total Points
  • Lesson 9 Video
  • Complete: Lesson Nine Assignment
  • Assessment: Lesson 9 : The Formula for Peak Performance

Lesson 10 : Making The Time

All time management techniques need an investment of your time! 9 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 : Making The Time

Lesson 11 : Crisis Resolution and Control

Crises affect everyone and everything sooner or later -- people, businesses, and large companies. 82 Total Points
  • Lesson 11 Video
  • Lesson discussions: End of Course Poll; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Complete: Lesson 11 Assignment: The Best Techniques I Would Use
  • Assessment: Lesson 11 : Crisis Resolution/Control
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Summarize why teams are necessary.
  • Describe what it means to really listen.
  • Develop and implement common values, goals, and vision
  • Describe techniques to motivate people.
  • Describe best methods for delegating work.
  • Recognize problem creators.
  • Summarize team dynamics.
  • Demonstrate transforming groups into teams.
  • Define the formula for peak performance.
  • Describe basic conflict/crisis control and resolution solutions.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Managing Workplace Teams
Course Number: 7550168
Lessons Rating: 4.4 / 5 Stars (1,192 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: June 2023
Course Type: Self-Paced, Online Class
CEU Value: 1.0 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $95.00 U.S. dollars

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Student Testimonials

  • "I was extremely pleased with the course. I did not have much communication with the instructor but for the feedback received I was very pleased." -- Ann P.
  • "I enjoyed this topic very, very much. I printed the lessons and will be using the concepts on a Committee I have been asked to serve on. Again, this was wonderful, thank you. And thank you for getting this completed for me so quick since I want to get started on another course right away. Best course ever!!" -- Marilyn S.
  • "This course was very helpful in my own understanding of teams and the dynamics." -- Jerry M.

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