"Learning how to deal with difficulty personalities in the workplace is important because it teaches us coping mechanisms on how to handle them. For example, a novice worker can easily be swayed into a group of gossiping workers or be in a harmful situation by becoming a victim of bullying. Often we do not learn these defense techniques until much later in our working life. I would recommend this course be taught even earlier perhaps in secondary education before someone enters the workplace. Thank you!" -- Amanda H.
"I really appreciated this course! It was a good reminder of how to treat others in the workplace and how I want to be treated. It gave me some good pointers on how to deal with difficult people as well as not being one myself. Thank you!" -- Penny C.
"I thought this course was extremely useful, helpful and insightful and it has given me the tools I need if bullying at work ever happens again. Thank you." -- Suzanne D.
"I like this instructor very much. Gets to the point with easy to understand options on how to handle different situations. Good examples." -- Robin F.
"A lot of this material I already knew about just from being in the work force for so many years. However, the teacher introduced some new coping techniques that never occurred to me, and I am grateful for that." -- Gretchen T.
"I think the course was well thought out, easy to follow, and very informative and nicely broken into down into lessons." -- Cheryl E.
"I am really please with this course. This course made me realize just how much I have been a victim of bullying in the workplace." -- April M.
"I very much respect this instructor. I've taken several classes by him and I find him to be very knowledgeable and organizes his lessons in a way that makes sense." -- Brianna O.
"This was a great class that provides you with invaluable skills and tools to better deal with people that are difficult. I liked the instructor and she had all assignments and examsgraded in a ttimely fashion." -- Megan M.
"I thought the variety of activities and resources presented throughout each lesson made the course very interesting. I used the supplemental materials and these were also quite helpful." -- Beth M.
"I did not think that I would learn a lot in this course. I was pleasantly surprised. The course was well worth it, and the instructor was very professional and also well worth it." -- Katherine N.
"Very helpful and now I feel more confident in dealing with bullies or difficult people. Thank you." -- Matt E.
"The instructor did an excellent job with this course." -- Joann M.
"I found this course to be freeing and re-energizing." -- Luke H.
"I had an awesome time working with the instructor." -- Lakiahia C.
"It is a great course, yet it may not work in all area's of life. (I am personally stuggling with it) Thank-you have a grat day; see you back on line." -- Richard P.
"This course was very helpful to what is happening in the society in Australia at the moment. Most people here don't know how to deal with people that are difficult. I have passed most of the course information to people that I used to work with to help them deal with a power play administrator that is causing everyone problems & helping them deal with it. This course has been wonderful to me & to others" -- Joy S.