Course Description

Accounts Receivable management is a demanding job. You'll be making decisions that can make or break a company. Your role is unique and complex--one that is closely integrated into the overall customer service of your company. In this course, we'll look at what exactly AR is, what it is you're going to be doing, what you'll need to know to get started, why your company needs an accounts receivable department to begin with, and what some of the keys are to a successful accounts receivable department.

In this course, we're going through all the basics. You don't need any prior accounts receivable experience or knowledge to successfully complete this course. Using a 'ground-up' approach, we'll be covering topics such as 1. approving credit, 2. the billing process, 3. collecting money, 4. customer service, 5. handling deductions, 6. legal considerations, 7. bankruptcy, as well as many other important topics.
 
So come join the fun...Let's get started now!
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Identify the role and job responsibilities of an Accounts Receivable Manager.
  • Approve credit for the right customers.
  • Outline the process of billing customers.
  • Outline the processes of collecting money.
  • Summarize the need for quality customer service as well as place internal controls.
  • Handle deduction issues, Letters of Credit and other security interests.
  • Summarize legal considerations surrounding credit.
  • Deal with bankruptcy.
  • Use technology in the Credit and Collections process.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
My A/R experience 1 points
Lesson 1 Exam: AR Manager 100 points
Credits 2 points
Lesson 2 Exam: Credits 80 points
Lesson 3 Exam: The Process of Billing 100 points
Lesson 4 Exam: The Process of Collecting the Money 100 points
Lesson 5 Exam: Customer service, internal controls and the annual audit 80 points
Lesson 6 Exam: Handling Deduction Issues, Letters of Credit and other Security Interests 80 points
Lesson 7 Exam: Legal Considerations Surrounding Credit 80 points
Lesson 8 Exam: Bankruptcy 100 points
Lesson 9 Exam: The Use of Technology in the Credit and Collections agency 80 points
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