Online Class: Mediation 101
|  | | | | | Course Cost: 6 Month Subscription Basic Course (no certificate) = $40.00 Course with Online Certificate* = $65.00 |
* Document your course completion with an online certificate (additional shipping/handling charges apply for hard copy delivery). Instantly download, print, and share your certificate and CEUs once awarded. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course,
including an online portfolio service that manages all your course completions, and a Certificate Verification Service you can use so others may view and verify the authenticity of your awards.
 Course Description The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding. With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and want to help others bring their conflicts to a positive resolution. Mediation allows the parties involved to reach resolutions more quickly, inexpensively, and amicably than may be possible through the court system.
This Mediation 101 course is not only geared toward those who are interested in learning what it takes to become a professional mediator, but it also makes a great tool for those who will be involved in any aspect of mediation. By explaining the stages involved in the process, as well as clearly outlining the roles each party plays, this online class can help reduce anxiety and answer any questions that might have arisen over the issue of whether or not mediation is the right alternative for a particular case.
From the basics of defining just what mediation entails, to the more in-depth issues surrounding mediator liability, this course creates an excellent starting point for those who would like to have a solid understanding of the process. This class also covers the types of information necessary to determine whether or not a case is a good candidate for mediation, the confidentiality issues involved, and what follow-up activities can be expected. Additionally, each section concludes with a quiz that allows you to assess your comprehension of the information presented. Course Lessons |  | Lesson 1: What is Mediation?In its simplest form, mediation can be defined as the process through which a complainant and respondent work under the direction of a mediator to solve their problems. | Lesson 2: Why Use Mediation?As a mediator, it will be your job to help change the way people see mediation and how they use it to work through issues in their own lives. | Lesson 3: What Does it Take to Be a Good Mediator?There is no single type of person who makes a good mediator. While anyone with a background in counseling or law might already have an edge, virtually anyone can become a mediator given enough time and training. | Lesson 4: Preparing for MediationWhen two parties have determined that it is necessary to enter the mediation process, there is much to consider. | Lesson 5: Opening StatementsMediation can be extremely tense and stressful for the parties involved, so it is helpful to try to create a positive, relaxed atmosphere where cooperation is encouraged. | Lesson 6: Open SessionThe open session is the portion of mediation that most people think of when they imagine the process. It is the opportunity for each side to offer up its point of view. | Lesson 7: BrainstormingMuch of the goal of mediation is to find the best outcome for the most people. Ideally, the complainant and respondent will walk out of mediation feeling as if they have reached a win-win outcome. | Lesson 8: Creating a Mediation AgreementA solid agreement is the intended outcome of any mediation, and all of the parties involved will put in a considerable amount of time and effort to reach this agreement. | Lesson 9: Closing Statement and Follow UpWhen the mediation has ended, the mediator will often offer a closing statement. At this time, you will generally thank the parties for their time and effort in making the mediation successful. | Lesson 10: Mediation and ConfidentialityConfidentiality is an important issue in mediation. Many of the topics under discussion are very personal and sensitive, and the best mediators are those who keep information private | Lesson 11: Legal Implications of MediationMany mediators have a background in law -- either they're lawyers, legal assistants, or they are otherwise familiar with the legal system. | Lesson 12: Moral Implications of MediationOnly by looking at a case from every possible angle can you provide the best scenario for reaching agreements that everyone feels good about. | Lesson 13: Mediator LiabilityAlthough physical safety during mediation is a precaution taken for the few cases that end up in violence, lawsuits are actually a much more common concern. |
Optional Certificates Awarded - Certificate of Merit
- Certificate of Academic Excellence
In addition to the standard Certificate of Course Completion, Merit Awards may be issued by the instructor at his/her own discretion and are based on student achievement. Merit awards also incur an additional $30.00 processing fee that covers the customization, printing, and delivery of the award, as well as access to the UniversalClass™ Portfolio Service that documents your achievements online. Official Merit Awards have a serial number that verifies the authenticity of the award (great for employers to verify your achievement).
| | Additional Information | Course Title | : | Mediation 101 | | CEU Value | : | | | Course Number | : | 7550251 | | Course Type | : | Professional Development | | Course URL | : | | | Course Rating | : |  | | Instructor | : | | | Syllabus | : | | | Duration | : | Continuous: Enroll anytime! | | Course Fee | : | Basic Course: $40 | | | | |
NOT FOR COLLEGE CREDIT This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
Choose from 5 Payment Methods |  | Credit Card Online | | Credit Card through FAX | | Check/Money Order through Mail | | Credit Card over the Phone | | PayPal | | | | To use any of these methods you must press the "Join this Course" button on this screen and go through the online registration process in order to generate the correct order form and correctly process your enrollment. |
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