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How to Write Effective Policies and Procedures

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Course Description

Do your employees have a place where they can find information on everything from what happens to their job if they get sick or injured to whether it is okay if they post work-related photos on their social media pages?

If not, it is time for you to create a policy and procedure manual for your company. In today's rapidly changing business environment, you need a carefully planned policy and procedure manual more than ever. This important book, which can be both in print and online, helps keep you treat your employees in a fair and consistent manner.

Our lessons will guide you in the process of developing an effective policy and procedure manual that reflects the high standards and goals of your company. You will find helpful information for both the large and small organization and for whether you have an existing manual that needs updating or are starting one from scratch.

An effective policy and procedures manual communicates your company's goals and standards of behavior and clarifies your employees' expectations about the way your business runs. When you have these rules in writing, it makes it easier for everyone -- from your top supervisors on down to your part-time employees.

In addition, a carefully worded and up-to-date manual can protect your company from possible legal action and the possibility of employee fraud.

The good news is that you can create this important document in a step-by-step process. Once you have the basic manual in place, regular reviews and revisions will keep it accurate and in line with your growing company.

So, let's get started.

Course Requirements

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Course Topics

Lesson 1: Introduction to Writing Effective Policy and Procedure Manuals

Lesson 2 How to Begin Your Policy and Procedure Manual

Lesson 3 Working on Policies and Procedures as a Team

Lesson 4 Legal Considerations for Your Policy and Procedure Manual

Lesson 5 Digging Deeper ... Other Legal Consideration for Your Manual

Lesson 6 Secrets to Creating Effective Policy and Procedures

Lesson 7 Doing the Writing for an Effective Policy and Procedure Manual

Lesson 8 Hooking Your Reader

Lesson 9 Making Your Manual Look Good

Lesson 10 The Review Process

Lesson 11 Distributing the New Manual

Lesson 12 Revising and Updating Your Policy and Procedure Manual

Course Materials

All course materials is provided in this class. There is no need to buy additional resources.

Grading Policy

Several lessons will be accompanied by a written assignment and a brief quiz  . Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what writing effective policy and procedure manuals is.
  • Describe how to begin your policy and procedure manual.
  • Know legal considerations for your policy and procedure manual.
  • Know secrets to creating effective policy and procedures.
  • Describe the writing process for an effective policy and procedure manual.
  • Describe methods for hooking your reader.
  • Identify the review process.
  • Describe distributing the new manual.
  • Describe revising and updating your policy and procedure manual, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment Points
An Introduction1
Effective Policy Example - Lesson 1 Assignment20
Exam 110
Lesson 2 Assignment20
Exam 210
Lesson 3 Assignment20
Exam 310
Lesson 4 Assignment20
Exam 49
Lesson 5 Assignment20
Exam 59
Exam 69
Lesson 7 Assignment20
Exam 710
Lesson 8 Assignment20
Exam 810
Lesson 9 Assignment20
Exam 910
Handling Criticism - Lesson 10 Assignment20
Exam 1010
Lesson 11 Assignment20
Exam 1110
Exam 129
The Final Exam60
Total Points:377

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